Au Vodka Reviews 

Excellent deals and offers, great flavours and products available, arrives quickly

The price was great and the delivery was quick,will be using this company again

Ordered and my delivery took forever. I messaged AU and they were good to reply. And then next day it was with the courier. Don’t know if it would be there if I hadn’t messaged them. Took about 9 days for delivery and they say 2-5 working days

Gifts for my husband and he absolutely loves au xx

Love the whole experience quick delivery only thing not enough letters to write what you want

Parcels have gone missing and I haven’t received any return or replacements and have had to constantly chase for updates and now claiming through my credit card for a refund - very poor customer service

Excellent product, excellent comms,encentive VIP REWARDS, just need more Tropical flavours??

Bought as a gift and I've since reordered!

Ordered 4 bottles, one has arrived 1/8 full compared to others, they are basically implying i am lying. The bottle is sealed still!
Having to return for it to be checked before a replacement can be sent out! If I was trying to scam then you would say it’s missing surely! I even said if they send a pre paid label I will return it to them if they sent a replacement out! 🤯

They are saying changed packaging but this doesn’t account for being 1/8 full!

I buy this a a gift for my son. It's not a cheap product, but it is a quality treat product.
He likes the grape, says you can add lemonade or drink it neat. he can be an alcohol snob.
Only thought is if you have it delivered its pretty obvious from the box, so if it's a gift, maybe get it sent to you first. But this is my go-to birthday and Christmas gift for him.

Lilly from au vodka and the other people have been fantastic and have gone above and beyond to make sure i got all my engraved au vodka bottles before sunday for my three eldest children to remember my mum who passed away in january thank you so much i cant thank you enough i look forward to receiving my other orders
Lisa thomas

Superb value

Would like thank Lilly over the past few days with my situation over lost order from a certain delivery firm..Au wasn't responsible for the displacement but lilly went out of way to make sure to fix the problem and have replacement sent which was birthday present within hours..much appreciated for your help lilly excellent service from yourself..

I ordered 2 bottles and 1 glass. It said that it would be delivered within 5 days. After 5 days the track and trace still said 'awaiting data', so I messaged the company and they told me they were out of stock(mind you, the website still allows you to order). I asked if they could just swap out the 2 flavours for 2 different ones but they wouldn't do it. What would they have done if I hadn't sent a message? Very unprofessional! Now I have to wait 7-10 working days for a refund. Will not be buying from this company!

Amazing products and customer support and loyalty

Grate service

Haven’t received the order, quick to take the money though. Appalling customer service who won’t refund the cost even though I still don’t have the items and they know this as their tracking shows they haven’t been delivered meaning I’m going to have to pull out even more money to purchase new items for my sons 18th birthday. Companies worth millions of pounds can’t even do the decent thing and refund money for purchases they know arnt delivered. I don’t have money to just throw around.

Love the flavours of the vodkas

My first time ordering from Au and was not disappointed. Customer service agent AMELIA was amazing providing an amazing service and the products didn't disappoint! 10/10