My order is always right! Excellent sales and free shipping over fifty dollars captures my business! Releasing baby boomer model kits that were only out once before (1960 Chevy wagon) gets my cash ins... See more
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Autoworld Store - Your source for diecast, model kits, and slot cars
Contact info
4073 Meghan Beeler Court , 46628, South Bend, United States
- 1-888-910-2889
- support@autoworldstore.com
- autoworldstore.com
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Great Customer Service super fast
Fast shipping
Fast shipping, great selection. Have ordered twice from them and have had great service both times.
I’m old school 70 year old ,
I’m old school 70 year old ,. Been into toy cars since 1964 ,. Gonna keep the model kit going as long as I can ,. Wish there was more variety in the kits these days,. Wanna build some 1/16 scale Indy cars and big scale dragster motorcycles ,. Keep the supply line full ,. And thanks for yer business ,. Have a Winderful Day
Great diecast
Great diecast. Received my order quickly and was packaged very well. The detail of my cars was amazing.
Showcase in the product having a…
Showcase in the product having a product on hand. The time from purchasing the product to the product being delivered to my home sufficient. Overall, I deal with a bunch of companies other than auto world of course, a lot of your competitors and by far auto world hold its own in customer satisfaction.
Always pleased with my experience @…
Always pleased with my experience @ Auto World. Always a pleasure doing business.
Stood behind their product
Had an issue with a model I had purchased, and they fixed the issue FAST! and easily!
Great service delivery on time.
All of the 1/64 scale cars I have…
All of the 1/64 scale cars I have ordered have been outstanding. Easy site to order from.
Customer service attention to the…
Customer service attention to the buying public is great
Quick service-
Quick service-
Only reason for not being a five star is.
We always look forward to a new catalog & did not get one this time.
Customer Service AWOL
Placed an order on Memorial Day, 5/25/26. Realized shortly thereafter it contained a mistake. Called customer service, left message. Since it was a holiday, didn't expect a call back until the next day. I called Customer Service 10 different times and never was connected to a person, only voicemail. Left one more message, but it is now Thursday and I still haven't been contacted. It appears "Customer Service" is a misnomer. Only rated 1 Star since no option to give a goose egg.
Shipping is prompt
Shipping is prompt. This company is the best source for all the Round 2 sci-fi models out there.
Fair prices fast shipping
Shipping Experience
I get the items that I order and they are packed nice so that there is no damage to the items. Also like the packing list that shows the items that I ordered.
Great kits and service
I have made multiple purchases (model kits and diecast cars) from Auto World. Very good products and good service.
When a recent model kit had a manufacturing defect, replacement parts were sent out promptly.
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