Clean perfect working rental car. Short walking distance from airport. Returning the car early in the morning, 6.30am. Good staff when returning the car. Fast processing.
Company replied
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Awful. Rude, dismissive. They wanted a credit card with my full name on it, apparently for security reasons despite a driving licence and passport as accompanying proof, very few people in the UK have... See more
Company replied
Hello, it was my birthdat day, so employer provided me car of higher level. Wonderful.
Excellent service from the staff. Price can't be beat by the others with 100% insurance coverage. We rented the 2025 VW Tiguan which was very fuel efficient and drive super chill. Great intera... See more
Company replied
Company details
Written by the company
Autovia è una società operante nel settore “automotive” specializzata nel noleggio auto e furgoni. Costituita da tre aree di eccellenza altamente specializzate con un team di professionisti di grande preparazione ed esperienza, Autovia è in grado di affiancare Liberi Professionisti, Aziende, Holding ed Enti Pubblici nella definizione delle loro strategie di utilizzo delle vetture e dei veicoli commerciali in parco, dalla semplice richieste di ottimizzare costi e modi per andare da “A” a “B” alla definizione di una vera e propria Car Policy con un occhio attento al saving aziendale. Scopri di più
Perchè scegliere Autovia?
I nostri punti di forza
Azienda italiana
Ottima reputazione sul web e nel territorio
Crescita aziendale costante
Eco friendly
Visione internazionale
Struttura decisionale di alto livello
Partnership importanti
Network in continua espansione
Servizi e soluzione ad hoc
Azienda leader nel settore
Innovazione e strategia
Contact info
Viale Fulco Ruffo di Calabria, 80144, Napoli, Campania, Italy
- +39 081 780 3419
Auto e furgoni
3.9
Great
483 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Worst experience ever
Worst experience ever. After returning the car with an empty LPG/Gas tank ( nobody told me the car had a LPG/gas tank) Autovia charged me €150 for filling up the car with gas. I returned the car with a full tank of petrol, told them that I was not aware of the fact that the car had also a LPG/Gas tank, and that I had no time to refill it. That was no problem, there would be a small charge for the service and the cost of refilling.
When you realise LPG/Gas is cheap in Italy and the service charge is €25 ( seems more than a small amount just for refuelling) you know that you have been fooled when they charge €150 for it via your credit card.
I asked for a receipt, did not get one. I asked for a partial refund, dis nog get one.
Theu only offered me a voucher of €60 for the next time I rent a car with Autivia, which is not going to happen.
Besides that, the car ( +100.000 km) was old, dirty and full of bumps and schratches.
22 July 2021
Unprompted review
Reply from autovia.it - Napoli Aeroporto
Dear Customer,
We regret that the rental was not up to his expectations.
Our office will analyze your feedback in order to improve our service.
Please note that our Company ended up proceeding with a refund for fuel amount.
Best regards,
Autovia srl
Everything was fine
Everything was fine. Shuttle was already waiting by the time we got to the stop. Just less than a 5 min walk from the terminal to the shuttle stop. From there 2 min by shuttle. Car was in good condition. Friendly and competent staff.
5 March 2020
Unprompted review
Reply from autovia.it - Napoli Aeroporto
Dear Customer,
Thank you for your feedback, we look forward to seeing you again at our stations for the next rental!
Greetings,
Autovia Srl
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