Car pickup point was scam stealing my creditcard data and person ID. No way to reach autoeurope. Will have to persue reimbursement through my creditcard company
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See what reviewers are saying
They have really competitive prices. I think this is the best comparator that can give you the best offer regarding what you are looking for. There is only 3 problems : - When you activate your c... See more
Rented a car in Dubai via Auto Europe from AVIS. Dubai has three terminals (km's apart from eachother). Auto Europe misinformed me about possiblility to pick car up at other terminal. Avis still block... See more
I am (again!) very happy with Auto Europe / Easyterra!! Recently my flight to Ancona was cancelled because of strikes in Italy. This was mentioned to me after the possibility to cancel the rental car... See more
Company replied
Company details
About Auto Europe Nederland
Written by the company
Auto Europe is al meer dan 60 jaar een wereldwijde marktleider in het aanbieden van autoverhuur aan reizigers. Naast standaard autoverhuur bieden wij ook campers, prestige- en sportauto's, en motorfietsen aan, als ook chauffeur services.
Met meer dan 20.000 locaties in 180 landen staan flexibiliteit en klanttevredenheid voor Auto Europe centraal.
Met meer dan 20.000 locaties in 180 landen staan flexibiliteit en klanttevredenheid voor Auto Europe centraal.
Contact info
Landsbergerstrasse 155, 80687, München, Germany
- +49 89 541 9555 99
- nlres@autoeurope.de
- autoeurope.nl
3.1
Average
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Confusing/painful user experience
First, it would be great if I could register/sign in somehow so that my preferences/driver information would be saved and not have to be constantly re-entered.
Second, the inability to quickly see mileage limitations is unacceptable. The icon is the same for both limited and unlimited, and on limited-mileage rentals the calculations for distance are left to the customer, even though they'd easily be done in the system (300km per day if 1-6 days, 150 per day if 7-14 days, etc. would be much easier as "1050 km per requested rental period").
Lastly, the filters struggle to work correctly, meaning that sometimes full>full or full>empty doesn't register and the listings remain the same. All in all, a fairly painful experience that requires much more effort on the customer's part than it should!
All in all, the user experience is appalling. Next time I will definitely be using Rentalcars.com instead.
22 September 2017
Unprompted review
Reply from Auto Europe Nederland
Dear Drew,
Thank you for your comment. We are always trying to improve our website. We have looked at the points mentioned. You remark about the icon: Behind the Icon which is indeed the same it is clearly stated if it is limited or unlimited mileage. Your remark about the filter: We have checked this for different locations and dates but the filter works like it should. We could not find any issues.
If the next time you experience problems or have questions please contact our reservations team. We are always happy to assist you.
Kind regards,
Edwin
Very good service!
Very good service!
I always use this site for car renting
17 September 2017
Unprompted review
Great company
Easy company to deal with, make changes and no problem for them....I love that..
17 September 2017
Unprompted review
TOP & PROFESSIONAL
3 September 2017
Unprompted review
tot nu toe(en dat is frequent)altijd …
tot nu toe(en dat is frequent)altijd probleemloos
30 August 2017
Unprompted review
good site not disappointed
18 August 2017
Unprompted review
back again
every time I end up at auto Europe for some reason, so for no issues, looks like I will come back again next time.
12 August 2017
Unprompted review
Fabulous again!
26 July 2017
Unprompted review
I miss total cost overview
24 July 2017
Unprompted review
Booking went smooth and comfortable
Booking went smooth and comfortable. Hope that on location als be as smooth and comfortable.
23 July 2017
Unprompted review
Quick and easy booking
22 July 2017
Unprompted review
AUTOEUROPE IS SUPER
19 July 2017
Unprompted review
OK swell good quick schnell usw
19 July 2017
Unprompted review
Easy to book online
19 July 2017
Unprompted review
very easy to book
very easy to book. good choice and I compared with some of the other car hire agents - most competitive as well.
17 July 2017
Unprompted review
always the best deal
16 July 2017
Unprompted review
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