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AUTODOC - Romania Reviews 599

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products and the competitive pricing, often highlighting the wide selection of parts available for various car models. Many consumers also appreciate the ease of finding parts on the website and the overall reliability of the service. However, some customers also noted issues with delivery and orders. A few people experienced damaged products upon arrival, while others mentioned receiving incorrect parts or having difficulties with order processing and tracking. There were also occasional complaints about longer-than-expected delivery times and high shipping costs.

What people talk about most

Product

Reviewers mention positive feedback about product quality and selection. Customers appreciate finding... See more

Quality

People report positive experiences with quality. Many customers are satisfied with the quality of parts,... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise the fast delivery times, with... See more

Order

Users describe ambiguous interactions with order. Many customers report positive experiences, praising fast... See more

Price

Customers had positive experiences with price. Many reviewers praise the competitive and reasonable prices,... See more

Based on these reviews

Rated 5 out of 5 stars

All the products I have ordered were fine, fit properly, good quality, good price. The delivery was done in a very short time, good conditions, very pleased about this experience with Autodoc ,I'll r... See more

Company replied

Rated 5 out of 5 stars

I had a small issue with my order, but I was really impressed by how quickly and professionally it was handled. Customer support was kind, efficient, and solution-oriented. I received the refun... See more

Company replied

Rated 5 out of 5 stars

Very quick reaction. Order placed and send immediately via trusted transport company. The ordered parts were as into presentation, that means very good quality, and passed 100% with my car. I st... See more

Company replied

Rated 5 out of 5 stars

Parts are easy to find and you have a little Bonus after ordering the parts . Prices are reasonable and delivery time is good . Carriers could improve but its not the company to blame .

Company replied


Company details

  1. Vehicles & Transportation

About AUTODOC - Romania

Written by the company

AUTODOC este magazinul online numărul 1 de piese auto din Europa. Împărtășim pasiunea ta pentru mașini și te ajutăm să economisești bani la reparațiile auto.

Autodoc App Autodoc Site Autodoc Club YouTube

Ceea ce știm pentru:

Abordarea noastră orientată spre client. Echipa noastră de asistență este formată din profesioniști calificați care vorbesc 23 de limbi și sunt întotdeauna gata să ajute în orice mod posibil.

Amploarea și domeniul de aplicare al pieței. În cei 17 ani de când suntem pe piață, am achiziționat 13 milioane de clienți mulțumiți în 27 de țări europene. Expediem peste 35.000 de comenzi pe zi.

Gama noastră de produse. Oferim peste 4 milioane de produse pentru peste 166 de mărci auto de la producători de renume mondial.

Accesibilitate și beneficii de cost. AUTODOC este o platformă online cu prețuri corecte și o varietate de oferte speciale și reduceri.

Servicii multi-platformă. Clienții pot căuta piese auto rapid și ușor folosind atât site-ul web, cât și aplicația. Vedeți singuri cât de rentabil și convenabil poate fi procesul de achiziționare a pieselor auto.

Expertiză în reparații auto. Puteți găsi peste 3.000 de tutoriale despre înlocuirea pieselor auto pe canalele noastre de YouTube.

Contactaţi-ne FAQ

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

599 reviews

5-star
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1-star

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Rated 5 out of 5 stars

👍👍👍👍

👍👍👍👍👍👍👍👍👍👍👍

8 April 2026
AUTODOC - Romania logo

Reply from AUTODOC - Romania

Hello!
Thanks for your wonderful feedback 🙌 Your opinion means a lot to us, and we’re happy to hear that your order met your expectations 📦✅
Best regards, AUTODOC Team

Rated 5 out of 5 stars

I always find everything I need for my…

I always find everything I need for my car and more. The prices are competitive and the delivery is always fast.

7 April 2026
AUTODOC - Romania logo

Reply from AUTODOC - Romania

Hi!
Thank you for your feedback 💬 It’s important to us that every order is a positive experience for our customers✨🚗
Best regards, AUTODOC Team

Rated 5 out of 5 stars
AUTODOC - Romania logo

Reply from AUTODOC - Romania

Hello!
Thanks for your positive response 🙏 We’re delighted that you appreciated our service 💯 We're here for you whenever you need a reliable auto partner 🚙🧡🔥
Best regards, AUTODOC Team

Rated 1 out of 5 stars

The oil had a leak in the package

The oil had a leak in the package, i had to order another box of 1L because it leacked in the bag.

6 April 2026
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Reply from AUTODOC - Romania

Hello Nicușor Rizea!
We’re very sorry to hear that the oil leaked during delivery we understand how inconvenient it must have been to place an additional order because of this.

Please rest assured that this is not the standard we aim to provide. Our Quality Control Manager will be contacting you shortly to review your case and assist you further in resolving the issue.

Thank you for bringing this to our attention.
Best regards,
AUTODOC Team

Rated 5 out of 5 stars

Reliable!!

31 March 2026
AUTODOC - Romania logo

Reply from AUTODOC - Romania

Hello!
Thank you very much for your time and appreciation🏆.
Best regards, Autodoc24 Team🚗💨

Rated 2 out of 5 stars

Weak results

Looked for rear shock absorbers and mounting kit for my 2014 V60 D6 PHEV. Nothing clear nor is it complete.

1 April 2026
AUTODOC - Romania logo

Reply from AUTODOC - Romania

Hi Razvan!
You can entrust our experts to check the compatibility of the part with your car using the VIN number by subscribing to AUTODOC PLUS Expert. After subscribing to this service, all your orders will undergo expert verification: if the part turns out to be incompatible, we will notify you in advance and offer a compatible product. Feel free to contact us at trust@autodoc.eu if you have any questions.
Best regards,
AUTODOC team

Rated 5 out of 5 stars

very satisfied

very satisfied, delivery within 48 hours in Bucharest

31 March 2026
AUTODOC - Romania logo

Reply from AUTODOC - Romania

Hello Sirghi 😊!
Thank you for your positive feedback!
Best regards, AUTODOC Team

Rated 4 out of 5 stars

time of delivery

delivery time need to be improve

23 March 2026
AUTODOC - Romania logo

Reply from AUTODOC - Romania

Hello!⭐
We want to thank you for your time and positive feedback!
Best regards,
AUTODOC Team🚙

Rated 5 out of 5 stars

Always reliable

Always reliable, good selection and prices

26 March 2026
AUTODOC - Romania logo

Reply from AUTODOC - Romania

Hi Dan!
Thank you for your kind feedback and for taking the time to share your experience with us. ✨We’re delighted to hear that you enjoyed working with us and that you’re satisfied with our service.
Wishing you safe and happy travels on the road!
Best regards,
AUTODOC Team🔧

Rated 4 out of 5 stars

I give 4 stars because of to high…

I give 4 stars because of to high parcel transport costs in my opinion.

18 March 2026
AUTODOC - Romania logo

Reply from AUTODOC - Romania

Hello Chrys!
Thank you for your feedback and rating, we appreciate it. We understand your concern about parcel costs. If you need any assistance or have questions, please contact us at support_app@autodoc.de and we’ll be happy to help
Best regards,
AUTODOC Team

Rated 5 out of 5 stars

Good stuff

Good stuff, found what I needed, delivered fairly quickly.

17 March 2026
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Reply from AUTODOC - Romania

Hello Adrian!⭐
We want to thank you for your time and positive feedback!
Best regards,
AUTODOC Team🚙

Rated 1 out of 5 stars

The spare part was good only 10 km.

The spare part was good only 10 km.

17 March 2026
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Reply from AUTODOC - Romania

Hello Emilia Noica!
Thank you for your feedback. We are sorry to hear that the spare part did not perform as expected after such a short time.

Please note that this situation will be treated as a warranty case. Our Quality Control Manager will be contacting you shortly to review your case and assist you further.
Best regards,
AUTODOC Team

Rated 5 out of 5 stars

good quality

good quality, like original.

16 March 2026
AUTODOC - Romania logo

Reply from AUTODOC - Romania

Hello Oprishan Volodymyr!
Thank you very much for your feedback and wonderful rating. We will continue to work only for 5 stars!
Best regards,
AUTODOC Team

Rated 5 out of 5 stars

Great discount

It was great to get the product that I needed with a consistent discount

19 March 2026
AUTODOC - Romania logo

Reply from AUTODOC - Romania

Hello Tanasa George!
Thank you very much for your kind words🌟.
We will continue to delight you with high-quality service.
Best regards,
AUTODOC Team🚗💨

Rated 5 out of 5 stars
AUTODOC - Romania logo

Reply from AUTODOC - Romania

Hi Tiberius,🙌
Your review has filled us with inspiration — thanks for such a rating!
We'll continue to delight with quality and service💯.
May every day bring you luck!
Best, AUTODOC Team

Rated 5 out of 5 stars

Everything

Everything. Thx

9 March 2026
AUTODOC - Romania logo

Reply from AUTODOC - Romania

Hello!
Thank you very much for your time and appreciation🏆.
Best regards, AUTODOC Team🚗💨

Rated 5 out of 5 stars

ok ok

ok ok ok ok ok

9 March 2026
AUTODOC - Romania logo

Reply from AUTODOC - Romania

Hello!😊
We are very pleased to receive positive feedback from our customers!
Good luck on any road.
Best regards,
AUTODOC Team🛠️

Rated 5 out of 5 stars

Parts are easy to find and you have a…

Parts are easy to find and you have a little
Bonus after ordering the parts . Prices are reasonable and delivery time is good . Carriers could improve but its not the company to blame .

9 March 2026
AUTODOC - Romania logo

Reply from AUTODOC - Romania

Hello VT!
Thank you for your kind words and appreciation of the quality of our work🧡.
Your feedback - is the best reward for us.
We are looking forward to seeing you in our online store.
Best regards,
AUTODOC Team🔧🧰

Rated 5 out of 5 stars

Super OK

Super OK. Ms

9 March 2026
AUTODOC - Romania logo

Reply from AUTODOC - Romania

Hello Bughiu Mircea!⭐
We want to thank you for your time and positive feedback!
Best regards,
AUTODOC Team🚙

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