While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Authentic Sumatra is a locally operated travel company, running since 2010, specializing in authentic and immersive travel experiences across Sumatra. Over the years, we’ve built strong local expertise and trusted partnerships, and in 2024 we expanded our operations to Lombok and Bali. We focus on creating meaningful journeys that connect travelers with nature, culture, and local communities — from jungle trekking and wildlife encounters to unique, off-the-beaten-path adventures. Our goal is to deliver smooth, well-organized trips while offering real, authentic experiences that go beyond typical tourism.
Pinang River, Koto XI Tarusan, South Pesisir Regency, West Sumatra 25654, 25654, South Pesisir Regency, Indonesia
The trip with Authentic Sumatra was amazing! And also the travel leader Ilham was really helpful from day one until the last day!
I really recommend this tour to everyone especially for solo traveler and first time travel!
Thanks for everything Authentic Sumatra 🫶🏻🫶🏻🫶🏻
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
