Our driver, Mark, was amazing - on-time and got us there in great time. The company was also very flexible, as I had to make multiple changes in the days leading up to the trip (# of people, location... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Most dangerous in-car experience we've ever encountered. At one point our driver was driving 160km per hour in an 80km zone. He complained the whole time that he had another ride to do, but even... See more
Company replied
I recommend this company. I traveled with my 2 daughters. The driver , Alexander, was waiting for us at the airport. He drove very safely, ehich in my opinion is the most important thing. Best regards... See more
Company replied
We’ve used this company for years. Reasonable prices, always punctual and the drivers are friendly. Thoroughly recommend
Company replied
Company details
Information provided by various external sources
Austria Transfers is your reliable transfer service in Austria & Europe. Book today for great benefits like free waiting, free WiFi and free cancellations!
Contact info
United Kingdom
- austriatransfers.at
4.0
Great
22 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Unreliable and unrepentant
Note: this is the same company as austriataxi.at - you can tell by the exact same reviews on the websites. It's a company based in Croatia, who also run connectotransfers.com and croatiatransfers.hr
I would strongly discourage anyone from using this company, or any of their similar outfits listed above. As other recent reviewers have experienced, they are highly unreliable, and don't take responsibility.
In my case, I was left waiting for an hour and 10 minutes at Salzburg Airport. No one contacted me in advance, and I had to call them three times. Each time, they said the driver was nearby, or they just didn't know.
When I complained, I was told repeatedly that it was due to circumstances outside of their control. While this may be true, I am shocked that (a) they didn't keep me informed, and (b) that they didn't take some responsibility as the organising party and refund me. It's customer service 101.
I was offered a measly 19% discount off my next trip. I refused, and will not trust them with my transfers in the future. There are plenty of companies out there who do care about your business.
28 January 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.