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Austin Cycles designs and builds the world's finest carbon fibre folding bicycle - the ATTO. The ATTO is four things: it's completely oil-free, light weight, simple to use and fold and great fun to ride.
34 Devon Square, TQ12 2HH, NEWTON ABBOT, United Kingdom
2.6
6 reviews
Hasn’t replied to negative reviews
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After 6 years the folding mechanism for the bycicle broke and it is not safe to use it anymore. I contacted via whatsapp & email & website form for replacement parts and got no reply
Despite my poor customer experience outlined in the review below I thought I'd report that after a good few months riding the bike it is a very good product. Rides very smoothly and quietly, easy to maintain and good quality components. I hope Austin can resolve it's supply issues and thrive in a difficult market.
Seem like nice people, but took over a year to arrive and then issues with the bike. Tried to resolve them through calling multiple times, but not responsive. I guess that I’ll fix them myself! Need better supply chains, communication, and quality control
If anyone is as stupid as I was to buy one of these extortionately overpriced bikes, I genuinely pray that you don’t have any issues with it. I’m currently 9 days away from commencing court action against Austin Cycles due to their refusal to speak to me and fix their faulty product.
Trust me; do not buy one of these bikes.
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