I got a very prompt response when I enquired about replacing an earring I had lost. Unfortunately one wasn’t available but I went with a recommendation for a pair with same setting in a slightly diffe... See more
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Founded over a decade ago by Amelia, Auree was born from a simple belief: beautiful jewellery shouldn’t be hidden away for special occasions, it should be part of your everyday story.
All our pieces are made with the highest quality solid Gold, Sterling Silver, Gold Vermeil, and natural gemstones. Made in small workshops all over the world, each piece holds a story. Our jewellery is not for keeping hidden away in a box but to wear, enjoy and love.
At Auree, we’re not just making jewellery—we’re creating the pieces that will accompany your greatest moments, your ordinary days, and everything in between. Because the most beautiful jewellery isn’t the kind you save for someday; it’s the kind you wear today.
You'll find us regularly appearing in Sunday Times Style, Mail on Sunday YOU, ES Magazine, Harper’s Bazaar, InStyle and Grazia. And you know they know.
All orders are beautifully gift wrapped, and offer a variety of delivery options including FREE UK delivery for orders over £75 plus, guarantee next day services too.
To just like your Auree jewellery is not enough for us, we want you to LOVE it. So if you wish you’d chosen something different, we are always happy to exchange or refund (see our returns page for more details).
If you have any queries about our range of jewellery, give us a call, speak to us on Live Chat or send us an email. We're here Monday to Friday 9am to 5.30pm and you'll get a speedy answer during office hours, or the next working morning if you email us in the evening or at a weekend.
We are confident of our quality
ARC Club, SW18 4HA, London, United Kingdom
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Replied to 66% of negative reviews
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I have a number of pieces of jewellery from this company and all are beautiful. My latest necklace is a bit smaller than I expected but it is gorgeous nonetheless
Beautiful bracelet, great quality. Fast delivery and attentive customer service. Would recommend.
Ordered a bracelet with a personalized engraving. I was a little late placing the order but Amelia and her Team went the extra mile to ensure the gift arrived on time. It was well packaged and beautiful. My Wife was very please
I love the necklace that I ordered. It arrived quickly and the packaging is great.
Not only is their jewellery beautiful- but the customer service I received was top class. Would recommend shopping here 100%
Love the earrings ….just what I wanted. However I do think they were pricey.
I was looking for a special gift for my granddaughter on her 21st birthday and found a beautiful gold bracelet at Auree. I know it will make her smile as it will suit her to a "T".
The item arrived, boxed and tied with a ribbon the day after I placed the order, now that is what I call good service! I will certainly be looking to purchase from Auree again whether for a special birthday or maybe a Christmas present.
Great service, rushed service when I needed a ring on short notice. Highly recommend!
The customer service provided by this company is exceptional. Buy with confidence in the knowledge that everything will be dealt with promptly and without issue. Buying from AUREE really demonstrates the benefits of purchasing from a small business with a personal touch. Highly recommended.
I loved the great quality of this jewelry. It was given as birthday presents for my granddaughters. I will be buying from this company again.
Sofia silver necklace
And Beautiful necklace arrived under 24 hours after I ordered it by standard delivery! Wonderful service from Auree as always. I have bought quite a few pieces from them over the years for my daughters and myself and have always been very happy with the quality of the jewellery and the helpfulness of everyone at Auree.
Unfortunately my bracelet broke but the customer service was incredible and I had a new one sent out to me within two days of contacting them! Amazing customer services! Will 100% buy from them again!
The bracelet was lovely albeit a little tight on my wife's wrist.
I contacted Auree and they immediately offered to extend it and once they received it they then did the work and the bracelet was back in a few days!
My only comment being it might be a good idea to give size options so that people can choose a longer bracelet in necessary.
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