As soon as I reached my concerned I felt heard and helped. I just mentioned my situation because I felt a miscommunication and I didn’t want other people who through that. After that situation everyth... See more
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Jeremy helped me solve my problem. and thank you Escalation Team for a job well done. i was telling him my situation regarding the cancellation of the subscription as i am stay at home mom and won'... See more
Never had an account or visited this website before, yet they charged me 8e out of nowhere! The credit card details were stolen from their clone website skincare4go.com (identical websites, same own... See more
I have an issue about someone used my info hacked my bank account used the card to purchase from the website. Now supporting team are understanding the issue and in tje way to solve the issue soon, h... See more
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Solution given
As soon as I reached my concerned I felt heard and helped. I just mentioned my situation because I felt a miscommunication and I didn’t want other people who through that. After that situation everything went actually great. I’m very happy with the solution given.
I get very quick from customer service regarding my complain
The Help Team was supportive and gave…
The Help Team was supportive and gave me instructions and helped me through my quries
Jeremy helped me solve my problem
Jeremy helped me solve my problem. and thank you Escalation Team for a job well done.
i was telling him my situation regarding the cancellation of the subscription as i am stay at home mom and won't be able to pay the due on a monthly basis. He help me solve it by cancelling my subscription and that no automatic debit from my account.
Very quick service and kind
Contact service was very quickly and do the best to help me.
Eric contacted me and be very kind.
After questions regarding a payment
After questions regarding a payment, there was a prompt reply and solution.
Transparency and innovative
Transparency and innovative . The company does well to refund all money as promised
Thanks Grace for you assistance and…
Thanks Grace for you assistance and quick action
Really Today while accessing the social network i was stopped by an advertising for a Samsung S25 phone with an amazing price so i directly purchase it but un fortunately i Didn't notice that this price was through a membership subscription So when i contact the auraverve.com support, I was Lucky to have Grace as my supporting assistance who was apple to solve my issue directly
I have an issue about someone used my…
I have an issue about someone used my info hacked my bank account used the card to purchase from the website.
Now supporting team are understanding the issue and in tje way to solve the issue soon, hope they will able to assist me.
I have never purchased any items from…
I have never purchased any items from this website before. However, it seems to be a well-organized company, and my interactions with them have been very good.
It nit great at all but they…
It not great at all but they acknowledge my consern
Good customer service.
I must say I apricate the great customer service offered.
They took the time to communicate with me.
Thanks Caoimhe for your wonderful assistance.
Never visited this site before, yet it charged me 8e for nothing
Never had an account or visited this website before, yet they charged me 8e out of nowhere! The credit card details were stolen from their clone website skincare4go.com (identical websites, same owners, they use your credit card across both websites at their free will to charge you whenever they want for things you never bought)
Update: They refunded the transaction after opening a dispute through my bank. I appreciate this and improve the rating to 3, still have to take into consideration that these payments were charged out of nowhere without my agreement or without buying anything.
Great Service
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