Auniva Reviews 

1,665
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 1,626 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff and outstanding support team for their prompt, professional responses. People deeply appreciate how quickly representatives address questions, manage subscription details, and resolve various account issues with genuine kindness and patience. Some reviewers were not happy with unexpected recurring charges, noting major difficulties when trying to cancel automated subscriptions. A few other people also felt that receiving incorrect items was very frustrating, and mentioned getting poor answers or unhelpful replies from support. Some consumers also expressed frustration over unwanted bottles arriving despite explicit requests to pause shipments.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with several customers praising the great quality and... See more

Response time

People report positive experiences with response time, frequently highlighting prompt and immediate... See more

Order

Customers consistently note ambiguous experiences with order processes, as many reviewers report frustration... See more

Staff

Customers had positive experiences with staff, frequently expressing deep appreciation for the compassionate... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a subscription with this company and on my second order they sent me the wrong product. I contacted them and was totally blown away with their prompt response to this matter. They were very help... See more

Rated 5 out of 5 stars

I’m new to this company, I inquired about canceling & they were very understanding. Being retired & on a fixed income there isn’t a lot of extra cash available. If it works for me I will definitely pu... See more

Rated 5 out of 5 stars

Even though my first package arrived empty, the company made things right by sending two replacements, which I received yesterday. They apologized for the wait and followed up to make sure everything... See more

Rated 5 out of 5 stars

They immediatley acknowledged my concern, and gave me a instant refund. I had the data to secure my issue, and they gave me No delay or questions regarding it. If you ever find yourself in need of som... See more


Company details


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(1,665)

1,664 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service ... impressive!

Great customer service. Very understanding and helpful people who resolved my issue very quickly. I have to say, I'm very impressed with them. They responded immediately and the issue was resolved very quickly.

8 October 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service!

I thought I had canceled my subscription, and when I received a new bill, I immedaitely called. They took care of a refund with hours.
Some of the best customer service I've ever had.
Thank you!

24 September 2026
Unprompted review
Rated 5 out of 5 stars

Timely Response and Communication

I'm not sure about the product, haven't been using it long enough, but when we had questions about too many shipments, we got an immediate response that future deliveries would be paused until we are ready for them.

6 October 2026
Unprompted review
Rated 1 out of 5 stars

I received my Auniva Pomegranate…

I received my Auniva Pomegranate Extract. Nothing extraordinary at all. In fact, my $11 Swansons Pomegranate is much more effective.Extremely overpriced product.
I will never order again and will try to prevent other people from wasting their money on your smooth marketing (the best pomegranate -a life changer --yeah right) $47 a bottle is robbery.I feel ashamed for falling for your scheme.

6 October 2026
Unprompted review
Auniva logo

Reply from Auniva

Hey there,

Thank you for taking the time to try our Pomegranate Extract and for letting us know how it went. We're sorry to hear it wasn't the right fit for you.

Supplements can affect each person in their own way. We hear from plenty of customers who are happy with the product, but we also know that a product one person loves may not give someone else the same experience.

That's exactly why every order comes with our 90 day money-back guarantee, so customers can try our products with confidence.

Please reach out to us at help@auniva.co with your order number and our team will be happy to assist you.

Rated 5 out of 5 stars

I contacted the company and got an…

I contacted the company and got an immediate response from Sarah, helping me straighten out the order. So thank you for the great attention and will share the company and products with my friends and family! Great job Sarah!

6 October 2026
Unprompted review
Rated 5 out of 5 stars

The customer service was outstanding

The customer service was outstanding. I was sad that the pomegranate capsules didn't work for me, but the customer support was very gracious & understanding when I contacted them. I highly recommend this company. Integrity is a dwindling characteristic these days, but this company has it in spades.

6 October 2026
Unprompted review
Rated 5 out of 5 stars

The customer service was amazing!

I submitted a question just one week into my initial use of an Auniva product, and Sarah Jane’s response was unbelievably quick (less than 12 hours) and quite informative (the information she provided went above and beyond what I expected). It's difficult to find that level of response in today's business world.

5 October 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service and follow up. …

There’s nothing more commendable than a company’s excellent customer service and quick response to your questions or needing assistance. Your attentiveness and follow up sets you apart. Thank you very much Auniva will truly recommend you to family and friends.

5 October 2026
Unprompted review
Rated 5 out of 5 stars

I am an 81 yr

I am an 81 yr. old widow and have been so pleased with the kind, quick , understanding that things do happen with us seniors and sometimes we need help correcting a few issues. That kind of loving customer service is so rare these days. I thank you from the bottom of my heart. Blessings to all.
Janet Bartee

5 October 2026
Unprompted review

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