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auditsoft.co Reviews 204

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the software's user-friendliness, finding it easy to navigate and complete tasks. Many appreciate how organized and logical the system is, making the audit process feel manageable and saving significant time compared to manual methods. The clear scoring, validation requirements, and built-in checks are frequently praised for their effectiveness. However, some customers expressed minor frustrations, such as the inability to use Apple MacBooks for the audit process, requiring extra effort to transfer files. A few also found the single box for interview answers inconvenient, preferring separate fields for each interviewee to avoid confusion and accidental data deletion.

What people talk about most

User experience

People report positive experiences with user experience, finding the system user-friendly, organized, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very organized and easy mange, access and deal with application It made our job as Auditor easier and less hassels Thank you

Company replied

Rated 5 out of 5 stars

VERY USER FRIENDLY. TRAINING PROVIDED COVERS EVERYTHING. FIRST TIME AUDITS ARE DAUNTING, SUBSEQUENT ONES BECOME EASIER AS WE TRUST THE SYSTEM

Company replied

Rated 5 out of 5 stars

The audit software is very easy to follow and complete. Makes it very easy to navigate. One recommendation would be in sections such as the executive summary, would there be a way to check complete. A... See more

Company replied

Rated 5 out of 5 stars

Using AuditSoft for my qualification audit was a really smooth experience. The layout made it easy to follow each step, and the green checkmarks helped me keep track of what was completed. I liked tha... See more

Company replied


Company details

  1. Software Company

Written by the company

AuditSoft is Canada’s most widely used software for occupational health and safety (OHS) auditing. Over 20 Associations and Certifying Bodies use AuditSoft to facilitate reliable audits and actionable insights. The AuditSoft audit software supports a range of OHS protocols – including COR, SECOR, ISO, Workplace Psychological Health and Safety, and more. Each year, over 6,500 audits are completed using AuditSoft, driving safer workplaces across North America.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

204 reviews

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Replied to 100% of negative reviews

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Rated 4 out of 5 stars

Overall

Overall, it is a great audit software. It would be nice if, in the reviewing documentation section, there was a place for "Suggestions for Improvement" and "Strengths". I found myself leaving the document review section, and going to the "Audit Results" section while a suggestion or strength was fresh in my mind, and filling it in there, then back to review section. AASP audits were the same, so I am guessing that is what they asked for. Great job !!! :)

3 December 2020
auditsoft.co logo

Reply from auditsoft.co

Thank you for your feedback. Will add your request to our development list. Although we cannot promise to address every request in our development plan we will review your suggestion with our team.

Rated 5 out of 5 stars

COR Audit Program

Thank you very much Audit soft, your program is very easy to use.
Super user friendly 🥰
It’s been two weeks and I’m still waiting for my results to come back, not sure if that is part of your department but if it is it would be nice to get it back in a timely fashion.
Kindly Julie

2 December 2020
auditsoft.co logo

Reply from auditsoft.co

Julie thank you for the feedback - unfortunately the review is not our department - please check with your Certifying Partner for an update.

Rated 5 out of 5 stars

Great Program!

Very user friendly program, for the prorating wish the program would auto calculate when not achieving 100%.

27 November 2020
Rated 2 out of 5 stars

The program is still a bit clunky to…

The program is still a bit clunky to get used to. At times it is hard to see the 'line' between the question, the note writing box, and the score box. Maybe there is too myuch going on? Maybe a line needs to be added in between questions to help?

Other than that dependency math for element two would be appreciated since that can be a struggle at times.

Response to AuditSoft - To clarify, when in the Review Documentation I find there is a lot going on and would appreciate a line between these questions. I did not take the training as I felt the program should be self explanitory and did not feel value in taking it. I have completed some other audits using the program and feel confident in using the tool so I am not sure the training is needed. Thanks for calling me out though; will definately give feedback again.

1 October 2020
Unprompted review
auditsoft.co logo

Reply from auditsoft.co

Amber Misner, thank you for your feedback. As with any software change the system has new features and functionality that are improvements over previous solutions. We noticed that, unlike your colleagues and other auditors, you have not enrolled nor completed the overview training that was developed specifically ensure the smooth transition to the new system and that addresses the workflow. We will be reviewing your feedback and to determine how we can better support your request - we do however currently have a "line" between question and we also do highlight dependency violation by highlighting them in red along with a tooltip description when moussed over. A support agent will be reaching out to you and please continue to direct any suggestions directly to our support line at support@auditsoft.co.

Rated 5 out of 5 stars

I reached out to the AuditSoft support…

I reached out to the AuditSoft support team after hours to help resolve a mistake I had made in setting up my audit, and they responded with the resolution already completed within minutes! Thank you, thank you, thank you for your prompt response and for making a system that is so user friendly!!! :) :) :)

11 August 2020
Unprompted review

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