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auditsoft.co Reviews 204

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the software's user-friendliness, finding it easy to navigate and complete tasks. Many appreciate how organized and logical the system is, making the audit process feel manageable and saving significant time compared to manual methods. The clear scoring, validation requirements, and built-in checks are frequently praised for their effectiveness. However, some customers expressed minor frustrations, such as the inability to use Apple MacBooks for the audit process, requiring extra effort to transfer files. A few also found the single box for interview answers inconvenient, preferring separate fields for each interviewee to avoid confusion and accidental data deletion.

What people talk about most

User experience

People report positive experiences with user experience, finding the system user-friendly, organized, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very organized and easy mange, access and deal with application It made our job as Auditor easier and less hassels Thank you

Company replied

Rated 5 out of 5 stars

VERY USER FRIENDLY. TRAINING PROVIDED COVERS EVERYTHING. FIRST TIME AUDITS ARE DAUNTING, SUBSEQUENT ONES BECOME EASIER AS WE TRUST THE SYSTEM

Company replied

Rated 5 out of 5 stars

The audit software is very easy to follow and complete. Makes it very easy to navigate. One recommendation would be in sections such as the executive summary, would there be a way to check complete. A... See more

Company replied

Rated 5 out of 5 stars

Using AuditSoft for my qualification audit was a really smooth experience. The layout made it easy to follow each step, and the green checkmarks helped me keep track of what was completed. I liked tha... See more

Company replied


Company details

  1. Software Company

Written by the company

AuditSoft is Canada’s most widely used software for occupational health and safety (OHS) auditing. Over 20 Associations and Certifying Bodies use AuditSoft to facilitate reliable audits and actionable insights. The AuditSoft audit software supports a range of OHS protocols – including COR, SECOR, ISO, Workplace Psychological Health and Safety, and more. Each year, over 6,500 audits are completed using AuditSoft, driving safer workplaces across North America.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

204 reviews

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Replied to 100% of negative reviews

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Rated 2 out of 5 stars

Your youtube training is not sufficient…

Your youtube training is not sufficient for people to finish their auditing. Training session need to be provided.

27 March 2023
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Reply from auditsoft.co

Xinnan Tian, our training is a generic overview of the major features and functions of the application and is intended to be a prerequisite to more detailed training provided by your safety association that will cover the details of how AuditSoft should be used for their specific audit. Please reach out to your safety associations for detailed auditor training on AuditSoft or please contact our support team at support@auditsoft.co if there are specific questions that we can assist with.

Rated 4 out of 5 stars

First time user

For the IHSA COR audit...I have made the suggestion to highlight further what IHSA requires 100% scoring on legislated items. Also when adding 'proof' you should limit choice to APPEND to only one category.

27 January 2023
Rated 3 out of 5 stars

too many updates and no details to what…

too many updates and no details to what is being updated.

30 January 2023
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Reply from auditsoft.co

Daniel Deschamps, thank you for your feedback. We try to update our software weekly (typically late Friday afternoon) as we publish new audit standards and add functionality based on user feedback. We will take your suggestion under advisement and will add release notes in the future. - The AuditSoft Support Team

Rated 3 out of 5 stars

The audit tool is very easy to use but…

The audit tool is very easy to use but I find the questions, especially in the interviews to be extremely repetitive. It asks the same question in multiple ways. It may be more constructive to ask employees a more condensed version.

5 January 2023
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Reply from auditsoft.co

Karen Jones, thank you for your feedback. The questions that are presented in AuditSoft are prescribed by the Alberta Government, that oversees COR. AuditSoft therefore must present the questions EXACTLY as they were drafted by the government. If you have suggested changes to the questions please reach out to the Alberta PIR program administrators or your CP.

Rated 3 out of 5 stars

Easy and fast app

I am editing my original review. I didn’t like that I couldn’t send the audit from the app. But other than that, the app is very easy to use, practical, and uploading documents is very efficient. It is also environmentally friendly. I am overall happy with it and I would keep using it for next safety audits. Thank you.

30 December 2022
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Reply from auditsoft.co

Craig,
Happy new year and thank you for your feedback. AuditSoft does have the ability to submit directly from the app, but the AASP has not yet enabled this functionality for all its members. We expect this to be enabled early this year and you should be able to submit your next SECOR with the click of a button.

Rated 5 out of 5 stars

Auditsoft is amazing.

Auditsoft is easy to use, greatly reduces the paper needed to conduct an audit, organizes your attached documentation efficiently and effectively, and makes the process go much more smoothly and quickly. Highly recommended.

9 November 2022
Rated 2 out of 5 stars

Audisoft does not currently have a way…

Audisoft does not currently have a way of storing documents. It all gets repetitive to have to upload portions of the safety manual every year.

14 November 2022
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Reply from auditsoft.co

Steve Berube, you are not alone in this request. There is currently a proposal with the government (Alberta Partnerships) to allow documents (policy document) to "carry over" from one year to the next, but this has not yet been approved. The AuditSoft software can do it, but we have not been allowed to turn that feature on for SECOR in Alberta. It would help if you also notify your CP of this request and maybe we can get this pushed through! Thanks for your feedback.

Rated 2 out of 5 stars

did you need to put a positive and…

did you need to put a positive and negative response as well as comments, its a reductant annoying step that if you miss time in a time sensitive time task then its takes a lot of attention away from the content of the audit to fixed tis one insignificant detail that takes away from the content of the audit. the content is the meat of the audit and the focus. doesn't make any difference in the audit result step.

1 November 2022
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Reply from auditsoft.co

Danielle Hill, thank you for your feedback. The interview process, of recording individual responses for each interviewed employee, is aligned with ISO19011 best practices and is also the exact process that Alberta Partnerships and AMTA require from all its auditors.

Rated 4 out of 5 stars

Auditsoft has been a great tool manage…

Auditsoft has been a great tool manage the different types of validation for audits. Its pretty intuitive how the tool interacts with the data input and has imbedded controls to make sure scoring is done appropriately.
Room for improvement would include a 'undo' button similar to microsoft word or google docs. When typing large paragraphs if something goes sideways and part or the whole data set gets deleted you have to start from scratch which can be disheartening.

11 October 2022
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Reply from auditsoft.co

Thank you for your feedback. We will add this to our development list and will hope to have it available soon. Please note that we do currently support the windows undo/redo shortcuts:
"undo" shortcut is CTRL + Z and
"redo" shortcut is CRTL + Y

Rated 5 out of 5 stars

Newbie

I've only been using the product for a couple of weeks. So far it's been very easy to use. Purchasing licenses, filling out information, and creating reports has all been hassle free.
I even accidentally contacted customer service who responded on a weekend!

8 October 2022

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