The audiologist made me very welcome and gave me all the information I needed
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The young lady Teresa was very patient, thorough, helpful.
Very good specialist.
Polite, efficient and accurate.
3.8
Great
5 reviews
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Very good specialist.
6 October 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
No help to resolve shop caused issue
The volume on my hearing aids was altered. I went home and subsequently realised that following the update the left button functions no longer worked. These things happen but I am giving the low review as I have called and left two messages to try and get it resolved and heard nothing back. Very poor.
4 September 2026
Reply from Audika - Twickenham
Good afternoon
Thank you for taking the time to share your feedback.
We are so sorry to hear of your recent experience in struggling to contact us to resolve this issue. This is certainly not the level of service we aim to provide; your feedback has been passed to the relevant team to investigate.
We can see that you have had contact with us since writing your review, however, if you would like to discuss further, please contact our Customer Services Team who will be happy to help.
Kind regards,
Customer Services
Audika Hearing Care Ltd (UK)
0800 740 8796 / 01622 775191
contact@audika.co.uk
The audiologist made me very welcome…
The audiologist made me very welcome and gave me all the information I needed
29 August 2026
The young lady Teresa was very patient
The young lady Teresa was very patient, thorough, helpful.
8 August 2026
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