I needed some help with my hearing aid. Despite it being several years since I purchased the aids (from Amplifon) the staff were incredibly helpful and kind and sorted out my problem.
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I've been with Hidden Hearing/Audika for a number of years now and honestly can't recommend them enough. The care and support I've received has always been excellent, with regular check-ups and a... See more
James was both friendly and informative and following my hearing tests, spent a good time explaining how the devices compared. I felt free to ask questions which was useful and I look forward to comin... See more
I visited Audika in St Albans for ear wax removal and was really impressed with the whole experience. Olivia was extremely welcoming and friendly, making me feel comfortable from the moment I walked t... See more
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Professional Earwax Cleaning
The shop in St. Albans is well appointed and the wax clearing service very professionally run. My heavily blocked ears needed two sessions but now I am hearing perfectly
If you have a nervous parent who’s…
If you have a nervous parent who’s struggling to hear- I can’t recommend hidden hearing enough. They put my Dad at total ease and it was wonderful to see him in the same day of having his hearing aids fitted taking part in family outings, he back calling me regularly on the phone and seeing his confidence back to where it used to be. The girls in the St Albans office were incredible and the audiologist was so knowledgeable. It was the best investment ever……. Thank you so much Olivia for making it happen - it’s wonderful when you meet people who make a difference in your life!
Just visited Hidden Hearing wax removal
Just visited Hidden Hearing, seen by Roopa in
St Albans for wax removal.
She was very thorough and made me very welcome
and carried out the procedure very efficiently.
A good experience thanks
Trusting, friendly, reliable
Roopa provided a terrific service. Very reassuring, calming and knowledgeable. She helped answer all the questions I had and most importantly, cleaned the ears out!
Very friendly staff and removed wax…
Very friendly staff and removed wax gently and effectively
Mum's Home visit…
I have paid for my mother's hearing aids £5,799 but have had no receipt through the post etc.
mum is thrilled with her new hearing aids and the tester phoned me and involved me in the decision making.
Thank you
Very thorough examination
Absolutely amazing service
Absolutely amazing service. Free hearing test and advice to go to see an ENT consultant. The most amazing thing, was that I was only there to accompany my wife on her appointment. Wonderfully professional audiologist who took me through the whole process. Cannot recommend highly enough
Friendly professional staff
Friendly professional staff, relaxed atmosphere, lots of time to discuss things.
Roopa on my return visit remembered quite a lot about me and took an interest. The process was painless and a real relief to get my hearing back in my left ear due to impacted wax. Thoroughly recommend the experience.
Very patient and kind
Visited twice for a wax removal. The first time I felt unwell and had to stop, but Roopa was very patient and kind and made me feel at ease. Second time everything was perfect and I'm very happy with the results. Thank you!
Excellent experience
Really great service by Roopa Samani in St Albans! I can now hear again..
Really friendly staff
Really friendly staff, procedure explained very well. Successful procedure. Will definitely be back and would highly recommend.
Highly recommended
Visited for ear wax removal. Olivia at reception was efficient and very friendly and made me feel welcome. Roopa was reassuring and calming and did a great job, I am returning for a follow up, free of charge, hearing test just to be sure my hearing isn’t any worse. Highly recommended.
Always received excellent service
Always received excellent service. Very professional
and most competent.
All round good experience
All round good experience. From the very welcoming receptionist to the ear care practitioner (Roopa Samani) who carried out my ear wax removal treatment. Could not have asked for a better service.
Very welcoming and professional…
Very welcoming and professional service. My hearing test was free and they also checked for wax in my wife’s ears as she was curious to know if she had any.
Highly impressed with home visit from Hidden Hearing…
Roopa Samani from Hidden Hearing attended my elderly and frail mother in her own home to use the microsuction technique to clear her badly blocked ears. Mum was nervous but Roopa was gentle, patient and super efficient. The improvement has been remarkable and will definitely improve Mum's quality of life. Thank you Roopa and Hidden Hearing!
Expensive but worth every penny
Anyone making an appointment will have done research and know the approximate cost, so will not be shocked. The audiologist I saw did not try to sell me anything as I had been recommended by a friend who was extremely satisfied.
I, too, was most impressed by the examination and the options available. They seem simply keen to supply what you need and be willing to adjust to suit your experience. But you must be prepared to persevere and they really do settle down. And I have occasionally got to bed with mine in as I became so used to wearing them. I have not reviewed previously as I wanted to have them for 6 months to be able to provide a review with perspective. I have a review appointment at the shop in March and will have a further test to see if any adjustment is necessary.
Clearly I an a satisfied customer and have confidence that this will continue.
I have just had my ears suctioned
I have just had my ears suctioned. The practitioner Roopa was both efficient and friendly. (In case I have her name wrong she wears a very pretty watch!) I recommend Hidden Hearing. Thank you.
Catherine
Great service
Had my ears Microsuctioned today by Roopa . She was totally professional but warm and empathetic. Extremely diligent to ensure that the procedure was a complete success. Thoroughly impressed with the service
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