Audika - Sheffield York Street Reviews 

244
•
TrustScore 5 out of 5

4.9

19/23 York Street, S1 2ER Sheffield, Yorkshire, GB

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Rated 5 out of 5 stars

Lily and Julie have always been very accommodating and helpful when it comes to my nan. Being personable and patient when dealing with older people may not seem like much but it goes along way and has... See more

Rated 5 out of 5 stars

Lilly is warm friendly careful thorough and fills me with confidence. She always quickly responds to my queries if I have them. I have complete trust in her advice. She perfectly balances efficienc... See more

Rated 5 out of 5 stars

Lily is absolutely amazing at her job. She is so friendly and professional.She goes above and beyond to help to make sure customers are happy. Communication is always quick too. She is an absolute st... See more

Rated 4 out of 5 stars

Lovely welcoming reception. Lilly, the audiologist was very knowledgeable & approachable & made me feel comfortable. I felt as though I’d had a thorough examination & I did not feel pressurised to pur... See more



Contact info

  • 19/23 York Street, S1 2ER, Sheffield, Yorkshire, United Kingdom

  • 0114 280 8800

4.9

Excellent

TrustScore 5 out of 5

244 reviews

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4.9

All reviews

(244)

6,062 reviews in the last 12 months

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Rated 5 out of 5 stars

Top notch

Great, efficient service. Jan is always friendly and accommodating!

15 August 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Jan was really friendly and knowledgeable, and made me feel at ease whilst I was having my appointment. Would highly recommend Hidden Hearing.

1 August 2024
Unprompted review
Rated 5 out of 5 stars

By far the best Hearing Experts…

The practitioner I saw today who removed the wax from both my ears was punctual and very informative.I would without hesitation recommend Hidden Hearing to anyone who has hearing problems.

25 July 2024
Unprompted review
Rated 5 out of 5 stars

Lily was delightful kind and attentive

Lily was delightful kind and attentive. Explaining everything very clearly and gently taking me through all the tests. I was delighted to know my hearing isn’t bad for my age and I don’t need a hearing aid but should continue to have tests in the future to monitor my hearing or if things get worse.
Veryhappy I went for the reassurance and advice.

17 July 2024
Rated 5 out of 5 stars

An all-round wonderful experience!

Lily was brilliant! So professional but also empathetic. She took the time to really listen to mum, to work out what it was she needed, and then went out of her way to explain everything in layman’s terms, without once being patronising. No rush, no fuss, just outstanding service. If only all businesses were like this.

11 June 2024
Unprompted review
Rated 5 out of 5 stars

Ear Syringe

I had my ears syringed by Jan at Hidden Hearing in Sheffield. She was extremely helpful and gave me some good advice. She carried out the procedure effectively and made sure to ask me if I was ok throughout. I hear beautifully now. As I am prone to this problem I will not hesitate to go to Jan next time / again.

27 June 2024
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

I visited this morning for wax removal. Jan was excellent from start to finish. Extremely personable and explained the procedure with care and attention. I have had wax removal on several occasions and this was definitely the best, highly recommended.

27 June 2024
Unprompted review
Rated 5 out of 5 stars

A great experience

From the first moment I stepped into the premises of Hidden Hearing on York Street Sheffield & met Julie with her cheerful smile and welcoming manner, I felt at ease.

Lilly, the audiologist, who fitted me with the hearing aids is efficient, helpful, knowledgeable & patient. I was not pressurised at any point. Clearly, Lilly is a lady who loves her work and only wants what is best for her clients.

Thank you so much everyone at Hidden Hearing. I now feel that I have got my life back. Before my new aids I was avoiding social gatherings because I couldn’t participate. Now I am once more taking part in a varied social life, due to your excellent product and service.

27 June 2024
Unprompted review
Rated 5 out of 5 stars

Yes my visit went very well.

Yes my visit went very well. I believe the young ladies name was Megan (?) (sorry! I was too busy talking to her to notice her name). She was very professional and very friendly. My hearing had not changed so I was happy with that. 👍😊

14 June 2024
Rated 5 out of 5 stars

I went for a routine check on my…

I went for a routine check on my hearing aids which I bought in 2021. Lilly was thorough and knowledgeable, took time to explain everything clearly and showed me the latest development in hearing aids, without puttung any pressure on me to change what I have. I would recommend Hidden Hearing without hesitation.

4 June 2024
Unprompted review
Rated 5 out of 5 stars

Efficient service

Efficient service. Booking was easy and Jan got a large clump of earwax out of my ear that I've been trying to ignore for a while.

30 May 2024
Unprompted review
Rated 5 out of 5 stars

Had my ear wax removed by Jan in…

Had my ear wax removed by Jan in Sheffield branch , she is very nice lady , very professional, couldn’t get all my ear wax out so returned a week later and after a struggle managed to remove all . Very pleased with the service , Jan was excellent. Thank you .

16 May 2024
Unprompted review
Rated 5 out of 5 stars

Lily was very personable a

Lily was very personable and put me at my ease immediately. It was a shock to discover how my hearing has deteriorated but she handled the situation very well.

29 April 2024
Rated 5 out of 5 stars

Very thorough tests carried out

Very thorough tests carried out by Lily, who explained the results and options open to me. Like other reviews I found the prices quoted more expensive than I imagined and I simply cannot afford them right now.

18 April 2024
Unprompted review
Rated 5 out of 5 stars

First class

Initially I arrived at the branch and was looked after by the receptionist, she was professional but friendly.
I was then introduced to Lilly who was going to conduct my hearing evaluation, this was first class, at all points of the test I was given an explanation on what was going to happen and why.
From beginning to end this was first class service.

24 April 2024
Unprompted review

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