A very friendly reception at the shop with a coffee if you want it. My usual audiologist was on leave so I saw a new face who was very friendly and professional. She did the tests for both ears an... See more
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I had my usual routine appointment in Salsibury .On arrival I was greeted by the receptionist who offered tea or coffee. On time Bernard called my wife and I to the testing room where he tested my hea... See more
Very helpful staff who also gave some rather useful advice. I would recommend others to visit.
my usual member of staff which I normally see was away on sick leave. so I have to rearrange the time of the appointment which was no problem, with another member of your staff. Younger but very goo... See more
4.8
Excellent
135 reviews
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I paid 70£ to clean my earwax
I paid 70£ to clean my earwax , where I come to the appointment they just take so pictures inside my ear , nothing else , just waste basically 70£ for appointment ! Joke , never recommend, I fill they stills my money
20 January 2023
Reply from Audika - Salisbury 3 Market Walk
Hello,
Thank you for taking the time to leave your review and we're sorry to see the detail you have provided. Your details have been passed to our Customer Services Team who will make contact with you to discuss this further with you soon.
Kind Regards
Hidden Hearing
01622 775191 / 0800 740 8796
contact@hiddenhearing.co.uk
I didn’t like feeling intimidated
I initially was quite impressed with my visit to Hidden Hearing. I agreed to the 2 month trial and bought and paid £4,500 for my hearing aid. However, after just 3 weeks I was not satisfied that my tinnitus and hearing had improved, which I was assured it would be. So I decided to hand my goods back to Hidden Hearing. It was on doing so that the audiologist became quite intimidating and made me feel very awkward. This was a character change on his behalf as prior to this he was charming. This was most unprofessional and has convinced me that regrettably I will not be returning or recommending Hidden Hearing in the future.
8 November 2022
Unprompted review
Reply from Audika - Salisbury 3 Market Walk
Good Morning,
Thank you for taking the time to leave your review and we're sorry to hear of the experience as you have described. We would certainly never want to make anyone feel intimidated.
Unfortunately, we do not have details enough for us to be able to find a record for you in order to investigate this further. If you would like to discuss this with our Customer Services Team, please feel free to contact them on 0800 740 8796 or by emailing contact@hiddenhearing.co.uk and they will be able to look into this.
Kind Regards
Hidden Hearing
01622 775191 / 0800 740 8796
contact@hiddenhearing.co.uk
Very good experience with Roz Clarke at…
Very good experience with Roz Clarke at Hidden Hearing today. Had micro suction followed by short hearing test. All thoroughly explained.
Would recommend.
30 September 2022
Unprompted review
Can’t recommend highly enough
I can’t rate highly enough! Great communications before the appointment and very thorough treatment itself. Will definitely go there again.
16 September 2022
Unprompted review
Excellent wax removal service and…
Excellent wax removal service and hearing check at Salisbury. Roz was charming and professional. I have my ears de-waxed regularly and this was the first time with Hidden Hearing and she provided the best treatment compared to others I have used. Highly recommended!
27 May 2022
Unprompted review
Ear wax removal by micro suction at the Salisbury Branch
Ear wax removal by micro suction at the Salisbury Branch.
Whilst this wasn’t my first experience of ear wax removal, it was the most professional I have had to date.
The practitioner, Rox Clarke, was excellent and she explained everything in detail and also conducted a hearing test on completion. Highly recommended for anyone considering whether to have it done!
4 December 2021
Unprompted review
I felt that the person doing the test…
I felt that the person doing the test had no interest in my case and just wanted to get it over with . I felt that he had forgotten he'd met me before.
5 October 2021
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