Audika - Loughton Reviews 

275
•
TrustScore 5 out of 5

4.9

299 High Road, IG10 1AH LOUGHTON, Essex, GB

•

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Rated 5 out of 5 stars

I had a hearing test with Nick Lovett at Audika in Loughton this week and was really impressed with the experience. Nick was very polite, friendly and made me feel comfortable straight away. He was ve... See more

Rated 5 out of 5 stars

The team at Audika, Loughton as always very helpful, knowledgeable, patient and professional. Yesterdats visit was no different until they found a hearing aid dome left in my husbands ear. Fortunatel... See more

Rated 5 out of 5 stars

Booked in with Audika, after suffering 8wks of deafness. Everything I tried from the doctors never helped. Wendy was absolutely amazing, my hearing is back, loud and clear 😊, still got to go for m... See more

Rated 4 out of 5 stars

Smart, welcoming and pleasant offices. Actual various hearing tests were useful and give the user a real sense of hearing improvement But the teal measure was the suggested price of the aids whic... See more



Contact info

  • 299 High Road, IG10 1AH, LOUGHTON, Essex, United Kingdom

  • 020 3225 5440

4.9

Excellent

TrustScore 5 out of 5

275 reviews

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4.9

All reviews

(275)

6,038 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I couldn’t have asked for better .

Well explained hearing test which was painless and reassuring once the results came in . Sue was very clear on her description of what was going to happen . She was very friendly yet professional . I would 100% recommend Hidden Hearing for your next test . Thank you .

1 May 2024
Unprompted review
Rated 2 out of 5 stars

There is a problem with my right…

There is a problem with my right ear!!!!! Tried calling but closed.

28 March 2024
Audika - Loughton logo

Reply from Audika - Loughton

Hello, thank you for taking the time to leave your review. Apologies for this, we were closed for the Easter Weekend. If you would like to discuss this further, please feel free to contact our Customer Services Team on 0800 740 8796 or by emailing contact@hiddenhearing.co.uk and they will be happy to speak with you. Kind Regards Hidden Hearing 01622 775191 / 0800 740 8796 contact@hiddenhearing.co.uk

Rated 5 out of 5 stars

Sue, a helpful lady

Your lady, Sue was helpful and clearly up to speed.

It was a very straightforward and simple consultation, which she conducted in a friendly and professional manner.

22 March 2024
Rated 5 out of 5 stars

The staff were friendly

I visited the Loughton branch in Essex, where the staff were friendly, explained everything at every stage and were very thorough. They did not try to persuade me to buy a hearing aid just explained the benefits. I would highly recommend this service to anyone who thinks they maybe losing their hearing.

24 February 2024
Rated 5 out of 5 stars

Great Experience

I went to Hidden Hearing for wax removal. The Practitioner, Wendy Green, explained the treatment to me clearly.
She made me feel confident and relaxed.
I will be recommending to friends and family.

14 February 2024
Unprompted review
Rated 5 out of 5 stars

I had not had a hearing test before

I had not had a hearing test before. They are very reassuring & helped me relax. Explanations were clear & they are certainly highly qualified to use the right equipment. The on screen readouts are very useful. As I have a minor hearing impairment I was advised that there’s little advantage in using an aid. So no sales pressure.

13 February 2024
Rated 5 out of 5 stars

Ear syringing

Hi. I had my ears syringed last week with Wendy. Would highly recommend Wendy was informative explained everything before she did it. Gave me a hearing test. It’s the second time I have been. Good efficient service
Would highly recommend
Allison

17 January 2024
Unprompted review
Rated 5 out of 5 stars

Highly Recomended.

Great service
Ears are perfect now
Thank you
Wendy
Megan
Louisa
Customer service was exeptional.
Highly recomended.

24 January 2024
Unprompted review
Rated 5 out of 5 stars

Microsuction appointment

I booked to have microsuction as my ears were very blocked. Wendy was absolutely lovely. She asked me lots of questions before we began and then explained the procedure in great detail before we started and also talked me through the process as she was doing it. She was so patient and gentle and took her time doing the job and didn’t rush us out when it was finished.
An absolutely lovely lady, friendly, calm and professional

6 December 2023
Unprompted review
Rated 5 out of 5 stars

Hidden Hearing Loughton

Wendy at Loughton is professional and friendly. She explained the procedure comprehensively and took extra care once she was aware of a recent ear procedure I’d had. My appointment went smoothly and I would not hesitate to return to Hidden Hearing again in the future.

21 November 2023
Unprompted review
Rated 5 out of 5 stars

Loughton Branch

Loughton Branch. I have had my hearing tested and had wax removed. Both people were most helpful and pleasant. made me feel relaxed.

21 November 2023
Unprompted review

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