Marco is excellent at his job, really takes the time to listen, and genuinely does everything he can to help. Very professional, caring, and easy to talk to. You can tell he truly cares about his pati... See more
Location
Switch location248-250 Kensington High Street, Kensington, W8 6ND LONDON, Greater London, GB
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See what reviewers are saying
Dee, in the Kensington High Street branch (248-250) is very professional and passionate about her work. She is extremely thorough and will ensure all unwanted wax is removed, however stubborn. A th... See more
Your clinician Mark ,was extremely helpful and answered all of my queries.I also got the feeling he was genuinely interested in providing the best outcome for my condition.
The appointment was great.Useful,informative and reassuring and the on going process seems well managed and time sensitive for the client. My initial contact through the web site was less than helpful... See more
Contact info
248-250 Kensington High Street, Kensington, W8 6ND, LONDON, Greater London, United Kingdom
- 020 7348 9810
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Marco is excellent at his job
Marco is excellent at his job, really takes the time to listen, and genuinely does everything he can to help. Very professional, caring, and easy to talk to. You can tell he truly cares about his patients and wants the best outcome for them. A great guy and highly recommended!
Your clinician Mark ,was extremely…
Your clinician Mark ,was extremely helpful and answered all of my queries.I also got the feeling he was genuinely interested in providing the best outcome for my condition.
Efficient and informative.
May use AI-assist with repliesRead more
Mark Lovett is brilliant and i have…
Mark Lovett is brilliant and i have recommended him to lots of people, who have purchased hearing aids from him.
But -and this is a big but -his receptionist ( who was also excellent) seems to be away. As a result somewhere was handling his calls and it simply did not work. Shambolic is the word that springs to mind. He never received messages etc from me.
He obviously needs much better back up and someone who understands his appointment system.
I lost a hearing aid and it took 3 weeks to get a short appointment with him to sync a new one, which he had in stock.
I am never speaking to anyone but his own receptionist in future, and if this one is off sick surely you can provide him with another?
I feel really strongly that it is not fair on Mark for him to have to endure such inefficient back up.

Reply from Audika - Kensington - 248-250 High Street
Dee, professional, thorough and passionate.
Dee, in the Kensington High Street branch (248-250) is very professional and passionate about her work. She is extremely thorough and will ensure all unwanted wax is removed, however stubborn.
A thorough hearing test is also provided.
I would highly recommend.
Ear wax removal
Getting your ear wax removal done here with Dee is amazing. She is professional, lovely and won’t rest until your ears look perfect.
Professional and friendly service
Dee is exception
Dee is exception, definitely recommend her/your services!
Very thorough check by super…
Very thorough check by super professional and friendly consultant. Felt very genuine and not sales led. Would highly recommend!
Really great experience
Really great experience. Mark was very good at explaining the process and also the results. Would definitely recommend them.
Excellent and friendly service …
I booked an appointment for ear wax removal and Khadisha did an excellent job on removing all of the ear in both of my ears. It was very easy to book and I highly recommend this service.
Excellent treatment
Although I went on the initial date which had been postponed, I was still treated very kindly and efficiently.
Punctual and v pleasant
Excellent service and experience
Excellent hearing tests, service and overall experience.
New generation Hearing Aids .
My audiologist continues to look after my hearing care
with professionalism & friendliness; it is much appreciated !
Good professional test and advice
I received verry polite professional and detailed test, and was most impressed.
Came out hearing properly
Came out hearing properly
Very pleasant experience receiving hearing test results immediately
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