Audika Eastbourne is very conveniently located near the train station. My husband has been a customer for some years. He has been very impressed with Ben's patient expertise in helping him chose the r... See more
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See what reviewers are saying
I really cannot fault Audika in Eastbourne the service is faultless starting off with the lovely friendly Gaye who is always so helpful & kind as well as extremely knowledgable & of course the Audiolo... See more
Justin was the Audiologist who conducted my hearing test . He was courteous, professional, knowledgeable & thorough, explaining not only the workings of the hearing aids but the workings of the ear i... See more
My husband travelled from our home to Eastbourne forgetting to bring any new filters for his hearing aids. We called in to see Gaye at Hidden Hearing and she was extremely helpful in every way helpi... See more
4.9
Excellent
131 reviews
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Always friendly professional and…
Always friendly professional and reassuring. My annual hearing test is always an easy appointment. Ben is always ready to answer any queries and is knowledgeable about his work. Gaynor the receptionist is always kind and thoughtful. Thank you both of them.
21 March 2026
Excellent
Excellent, friendly, helpful yet totally professional service at all times.
Reasuring, confidence building advice throughout.
Thank you Ben.........
25 February 2026
The appointment was thorough and the…
The appointment was thorough and the hearing issues were fully explained.
26 February 2026
Highly recommended
A very professional organisation. Gaye is a delight, so warm, friendly and welcoming. I always feel like part of the family when I visit. Ben was extremely helpful explaining the various options available to me (I never felt under pressure) and the aftercare service is superb.
6 February 2026
Unprompted review
Sterling service
Sterling service. Lovely premises. Gaye on reception was such a pleasure to deal with. Deserves every compliment. She got me seen the same day by Beth, who was very helpful and professional, taking all the time needed to deal with and explain. 5 stars all round.
1 December 2025
Unprompted review
Try this place
It’s always a pleasure visiting Hidden Hearing in Eastbourne.the staff are always so welcoming friendly and supportive, can’t fault anything.definitely deserves 5 stars Ben and Gaye are absolutely a delight.
4 December 2025
Unprompted review
Excellent staff
Excellent staff, Ben and Gaye are always very helpful and kind to my elderly mother.
Totally recommend them at the Eastbourne shop.
4 December 2025
Unprompted review
Excellent customer service
Excellent customer service. Gaye is so friendly, helpful and informative. Thank you Gaye.
2 December 2025
Unprompted review
All staff are very attentive and…
All staff are very attentive and professional. I feel confident that I'm getting a good service.
14 October 2025
Excellent
Gaye helped me with my problem and was cheerful and very professional
Would recommend
11 September 2025
Unprompted review
Staff very friendly and helpful.
14 August 2025
Thank you to Gaye and Ben
Thank you to Gaye and Ben. I would throughly recommend Hidden Hearing. Excellent service.
13 August 2025
Unprompted review
check up
Ben Always listens to my issues related to my hearing/vertigo and actually told me what the issues may be before my appointment with E N T. On time and good reminders not just age but since retiring no diary days blend into each other. great service overall.
12 August 2025
Good service
Gaye came out to my house as I couldn't get to them. I would like to praise her for her help with my hearing Aid has it had stopped working. 5 star service. Thanks Hazel Green
5 August 2025
Unprompted review
Great Eastbourne service.
I go to Hidden Hearing in Eastbourne. Ben is excellent, really patient and under. Nothing is too much trouble and explains everything so clearly. I would not go anywhere else. Gaye on reception is a joy and makes you so welcome and at ease. Thank you.
3 June 2025
Unprompted review
Brilliant service …
I took in my hearing aid that wouldn’t work. The audiologist was away but gaye on reception managed to sort out the problem. She was absolutely lovely and stayed late to do this for me. What a star.
23 July 2025
Unprompted review
Friendly welcoming staff even though I…
Friendly welcoming staff even though I arrived a day early
Very professional and helpful review
10 July 2025
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