I had a brilliant experience here getting my ear wax buildup removed. The staff were fantastic—extremely accommodating, well-spoken, and reassuring throughout. They took the time to listen to all of m... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The staff at Audika, Doncaster are always friendly, helpful and professional. You are made to feel welcome and special. The Audiologist I have listens to me and explains the thorough hearing test and... See more
Audika is a wonderful business who treats its customers as friends. Not only are the audiologists knowledgeable but they engage their customers in interesting conversations. The service they prov... See more
From walking through the door I felt relaxed even though I was initially nervous. Met David he was brilliant, informative, and caring. Certainly thorough with all the tests but talked me through them.... See more
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
To a top team.
Everyone at the Doncaster shop is welcoming and I feel we have the best service.
Fantastic reception staff!!!
Fantastic reception staff!!!! Wonderful audiologist, so informative and ultra professional in a friendly, patient way because I had a lot of questions. Signed up for hearing aids straight away after years of NHS ones once I realised the difference in quality. I pick them up on Tuesday and am so excited to enter the world of clear, sharp hearing. Thank you David 😊
Five out of five from start to finish
Five out of five from start to finish. Thanks to the hidden hearing team who made booking my appointment easy and thanks to Jan Fletcher who made my visit the best experience.
Ive been twice today had experience…
Ive been twice today had experience over relieved when Jan French took all my hard earwax .shes good Thank you for being patient to removed all my earwax will gonna recomment you for my friends .
Fast appointment,painless treatment and…
Fast appointment,painless treatment and affordable for everyone. Jan explained me everything before the treatment of ear wax removal. Very friendly staff.
Excellent customer service and personal…
Excellent customer service and personal care from a great team at Doncaster, thankyou for a new lease of life with my new aids
David is always first class and very…
David is always first class and very knowledgeable about all the hearing products.
First check up after a year.
Had my first check up with Jan after ear wax removal last year, me thinking everything was fine I was soon advised there was a build up again but in no time at all Jan had it cleared. I explained to her that my old mum was having issues with her ears and in no time at all had an appointment booked for the very next day, needless to say the problem was dealt with, Mum's over the moon, these guys are great from Stepping through the doors they are super friendly, reassuring and professional and best of all they don't pressure you... So a big thank you to Jan and all at the Doncaster branch absolute stars.
Amazing service.
My mum has hearing difficulties which led us to Hidden Hearing and David in Doncaster.
David is amazing. He is extremely kind, caring and patient. The level of service he showed my mum was outstanding. His manner in dealing with my mum was exceptional and his patience was endless.
David has helped to greatly improve my mum’s life, and my sister and I will be externally grateful for his kind patient service.
Thank you so much David!
From walking through the door I felt…
From walking through the door I felt relaxed even though I was initially nervous. Met David he was brilliant, informative, and caring. Certainly thorough with all the tests but talked me through them. Never felt pressured and certainly no sales pitch. Just a genuine professional offering a first class service. Highly recommend him and the receptionist was lovely too. Sorry I didn't get her name x
Wax removal
Jan did a wonderful job very professional answered all my questions no problems will definitely go back
Went for ears tested lovely staff .very…
Went for ears tested lovely staff .very informed about what they were going to do on hearing test .would highly recommend that anyone seeking advice or needing an appointment
Wax removal
I went to the Doncaster branch this morning for a hearing test with David Shaw, and found I had a build up of wax in both ears so he managed to fit me in with Jan French the ear care practitioner who removed the wax in a few minutes, she explained everything to me what was happening which put my mind at ease, the treatment was pain free and over with in a few minutes jan was a lovely lady to deal with would recommend her
Ear Wax Removal
Went in to Hidden Hearing for a check up, ended up having some earwax removed. Jan French, the ear care practitioner talked me through everything and how it would work before we started the procedure, made everything more comfortable, no pain whatsoever, although she did say I might experience some discomfort.
Went to Hidden hearing in Doncaster
Went to Hidden hearing in Doncaster. Had an appointment with Jan Fench, she was very professional, she had my ears cleared in no time, a fast painless service and now my hearing is great. Would definitely recommend to a friend!
Highly recommend Jan French
Highly recommend Jan French, ear care practitioner at the Doncaster branch,very efficient, caring and professional.
Hidden Hearing Doncaster
I booked earwax removal with Hidden Hearing Doncaster branch now that the NHS no longer provides this service, the procedure carried out by their in-house professional Jan was outstanding and engaging, I would recommend this branch and Jan in particular to anyone who requires an audiologist, first class.
So glad to have this place on my doorstep!
Jan was able to diagnose why I had lost hearing on the first appointment and had cleared my left ear of impacted wax pain-free. Two weeks later I returned to have the right ear wax removed which Jan very patiently did. She was also able to tell me the health of my ears and referred me to a GP for a check up. I can now hear clearly out of both ears and will never use ear buds again!!
A massive thank you to Jan!!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







