Professional, and courteous. Nothing rushed and always ready to answer any questions I may have. I recommend Audika to anyone thinking about purchasing hearing aids. You wouldn't be disappointed. I... See more
Location
Switch locationNovello House, 11 Cathedral Road, CF11 9HA CARDIFF, Glamorgan, GB
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See what reviewers are saying
Very professional service but was distracted by how absolutely stunning the beautiful young Indian girl that served me in the Cardiff shop Prices were quite high and warranty not very long for produ... See more
Jamie in Cathedral Rd Audika is outstanding. He dealt with my 95 year old father with patience and professionalism. He ensured he understood how to make the hearing aids connect to his phone and reall... See more
Jamie in Cardiff is very professional answering all my questions and resolved all my issues with my hearing aids offering follow up help if needed. Excellent customer care.
Contact info
Novello House, 11 Cathedral Road, CF11 9HA, CARDIFF, Glamorgan, United Kingdom
- 02920 828220
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Jamie in your Cardiff office is…
Jamie in your Cardiff office is absolutely brilliant.
Very difficult, if not impossible to be critical.
Very professional and personable.
I had the best hearing test i have ever…
I had the best hearing test i have ever had. It was very well put over on my condition and very well conducted and informative.
The gentle man who did my test was very thorough and very knowledgeable with put me at ease.
Curtis was a really helpful and lovely…
Curtis was a really helpful and lovely chap when conducting my Mum’s annual check. He was diligent, thorough and patient. A valuable asset to Hidden Hearing.
If you want good efficient hearing treatment this is the place to get itI
I arrived earlier than my appointmen time but was swiftly shown into have the wax removed. The results of which I was shown on the monitor. I was then given an audio test and my aids adjusted to the required new settings altogether a successful morning.
A Company you can trust.
Esther was very thorough and professional and took time to explain everything from test results to the various types of hearing aids.
I was well received and offered a…
I was well received and offered a refreshment. Jamie the audiologist, informed me of the tests that he would be doing. He then did the tests and explained the results for each of them. He then told me of the way forward. A great service and highly recommended.
Lovely friendly people
Lovely friendly people. Very professional hearing specialist who explained everything really well.
Very welcoming and courteous staff
Very welcoming and courteous staff, totally professional
Hidden Hearing is great
Hidden Hearing is great. The staff are friendly and always helpful and professional. Their aim is to ensure you get the best from your Hearing aids and their support package is excellent. They don't mind how many times you ask for their help or if you have any questions however trivial you might think they are, they will always help you and resolve any issues. Great service. If you think you might need help with Hearing loss go to Hidden Hearing.
The staff are very knowledgeable
The staff are very knowledgeable, very helpful and friendly.
First class service with a smile!
Diifficulty hearing people in large groups. Time for testing
Very friendly, comfortable experience. Did not get full hearing test, due to basic first checks showed I had wax in my ears. Going back for wax removal and basic hearing test post removal.
Very professional and no big sell
Very professional and no big sell, a pleasure to deal with the 2 gentlemen who visited.
Excellent service,very professional and…
Excellent service,very professional and in depth , I was especially impressed with Jamie as he answered all my awkward and difficult questions honestly,and didn't push for sales,I would like to say a big thankyou.
The receptionist and nurse were also very good,do all in all 10 out of 10
All the best,
Andrew
Excellent professional service,very…
Excellent professional service,very impressed
Will use in the future
Everyone very friendly and clear
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