Popped into Audika in Bath with my dad’s hearing aid - the wire had broken. I feared the worst and that we’d need new hearing aids but Andy simply fitted a new wire, cleaned it all up and we were good... See more
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Went to have my ears dewaxed which was completed in good time and asked for a hearing test appointment. The team were able arrange for me to meet an audiologist straightaway. He was very thorough a... See more
Excellent Audiologist, asked lots detailed pertinent questions, and listened for an hour. Whole experience including hearing tests much more thorough and Audiologist Andy much more knowledgeable than... See more
I attended the Clinic for the first time for Ear wax removal on 23 May 2026 I received treatment as soon as I arrived. The procedure was "friendly and efficient". I was given a further appointment to... See more
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My yearly hearing MOT
My visit was very relaxed and reassuring. Everything was explained very clearly and my problems were addressed and sorted.
Reminders were helpful.
The audiologist was very attentive and…
The audiologist was very attentive and thorough and eager to work with you to give the best result.
Thorough…
Everything was explained to me thoroughly looking at my health much more broadly than just my immediate hearing issues. The results of each test were shared. Trialling hearing aids illustrated how a hearing aid will help me dramatically. The NHS route and options were presented to me alongside what is possible currently privately.
Exceptional care
My hearing examination was very thorough and the gentleman exceptionally caring and helpful.
The receptionist was also very friendly and welcoming.
I have been very happy with members of…
I have been very happy with members of staff since joining them as a customer. They are attentive, helpful, with empathy and kindness and answer all of my questions during my visits.
Andy the audiologist was extremely…
Andy the audiologist was extremely knowledgeable and he explained the tests.l was very happy with my experience
Andrew was thorough in his examination…
Andrew was thorough in his examination giving clear explanations at each stage.
First visit
Arrived early, “proper” coffee ( Nespresso) & biscuits available. Excellent start.
Video taken of both ears before & after micro suction. All explained simply but effectively & a complimentary hearing test included in the treatment.
What’s not to like!
May use AI-assist with repliesRead more
hidden Hearing Bath store
When I first went to hidden hearing 8 years ago, Andy Collis in the Bath store told me hidden hearing look after their customers. He wasn't wrong I've had so many issues caused by myself over the last 8 years Andy he has been so helpful and pleasant, nothing is too much trouble. Credit to Hidden hearing and Andy Collis

Reply from Audika - Bath
The audiologist was knowledgeable and…
The audiologist was knowledgeable and understood how my poor hearing affected me. After the hearing test he explained the results. The hearing aids he could offer sounded to have very advanced technology which could give me the best help possible. He won’t just fit them but offers follow ups until they are perfect for me hopefully.
Lovely staff and top tier treatment
Lovely staff and top tier treatment.
Would recommend
Respectful, welcoming and knowledgeable
Always a great welcome. Always knowledgeable advice. And the best thing is being treated in a friendly kind way. Andy particularly is fantastic.
The service is professional giving…
The service is professional giving people confidence to know their hearing is being monitored well and to high standards.
It was wonderful in every respect
It was wonderful in every respect. Highly professional.
Very professional company
My hearing test was conducted very professionally by James. It was just over a week before I received the new aid. They’re absolutely perfect. I can now hear so much better including the birds singing in the mornings.

Reply from Audika - Bath
Although I have received good aids from…
Although I have received good aids from HH in Bath, I have received no advice concerning the various mental problems that my severe hearing loss creates. They are very real issues and RNID have confirmed that my audiologist should provide this e.g. advice as to who I should contact for counselling and therapy. I paid thousands of pounds for my aids.

Reply from Audika - Bath
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