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Perfume's Club Australia Reviews 

133
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 114 reviews, reviewers had a great experience with this company. Customers consistently praise the fantastic discounts and the wide selection of items that are otherwise very difficult to find in local stores. Shoppers are genuinely happy with how affordable the products are, noting that orders frequently arrive safely in their original packaging and match their expectations completely. However, some people mentioned that shipping times were significantly slower than anticipated, requiring a lot of patience from buyers. A few other people also noted frustrating experiences regarding missing items, packages damaged during transit, or orders failing to arrive altogether.

What people talk about most

Product

Consumers find product to be positive, highlighting affordable prices and authentic items that arrive as... See more

Delivery service

People report ambiguous experiences with delivery service, reflecting mixed opinions among consumers. While... See more

Order

Reviewers highlight ambiguous experiences regarding their orders, reflecting a sharp split in customer... See more

Price

Customers consistently report positive experiences with price, highlighting that items are supplied at good... See more

Quality

Customers consistently note ambiguous experiences with quality. Many reviewers praise the items, describing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

5 stars for price but be prepared to wait as shipping to Australia took over 3 weeks. Customer service was fast and helpful.

Rated 4 out of 5 stars

Service was good it just took a while for my order to arrive. Slow responses from customer service too!

Rated 4 out of 5 stars

I took a punt on this company with fingers crossed that I would receive my products in Australia. Happy to say that my Eve Lom products arrived. It took a while but worth the wait .

Rated 5 out of 5 stars

The shopping experience was easy. I chose the products I wanted and everything arrived in their original packaging at less than retail. Thank you.


Company details

  1. Cosmetics and Perfumes Supplier
  2. Beauty Product Supplier
  3. Beauty Supply Store
  4. Cosmetics Store
  5. Health and Beauty Shop
  6. Perfume Store

Written by the company

Perfume's Club is an e-commerce specialized in the sale of perfumes, beauty products, cosmetics, and hair care, featuring 100% original brands. We offer fast shipping, with a 14-day return policy. An easy, safe, and affordable way to buy branded beauty products at the best price, with discounts of up to 70%.


Contact info

3.9

Great

TrustScore 4 out of 5

133 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 18% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(133)

114 reviews in the last 12 months

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Rated 5 out of 5 stars

I whish the Perfume's Club advertise… no comment !! ok.

I whish the Perfume's Club advertise their delivery address with a STREET ADDRESS as PO BOX has been a problem for me !!
PO Box is 100% secure and this is why I pay for it.
Sorry for your delivery team who do not accept the PO Box ? not a big deal to leave any parcel at PO Box Office !! this has caused a certain delai

23 February 2026
Rated 1 out of 5 stars

BUYER BEWARE

I ordered 3 eyeshadows for $130. All 3 arrived shattered to dust and needing to be thrown out. If you are going to post items like this, ensure there protects. I emailed the company for a refund and revived no reply at all. I’ve made a PayPal claim.

20 February 2026
Rated 5 out of 5 stars

Great service

Good prices, fast delivery and no hassle. I would definitely recommend and order again.

5 February 2026
Rated 1 out of 5 stars

I’m very disappointed with this company…

I’m very disappointed with this company as I ordered over $600 worth of face cream and when the package arrived one item was missing
I emailed the company immediately and told them of the missing item
Still no reply from the company after 5 days
Therefore I will never deal with them again

27 January 2026
Rated 2 out of 5 stars

Purchase of shiseido future solution eye cream

It took nearly three weeks for me to receive the purchase. I am not so impressed as the item arrived in substandard packaging which does not appear to be in its original, factory sealed packaging of brand new products.

28 January 2026

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