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Perfume's Club Australia Reviews 

126
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 107 reviews, reviewers had a great experience with this company. Shoppers frequently praise the exceptionally affordable prices and the wide selection of authentic international products that are otherwise very difficult to find locally. Many happy buyers also appreciate the helpful support team and express great satisfaction with how well their favorite items are protected during transit. However, some customers also noted that international shipping took significantly longer than expected or occasionally arrived with minor packaging flaws during transit. A few other people also felt that delivery tracking updates were lacking, leading to frustration when parcels took several weeks to reach their destination.

What people talk about most

Product

Consumers find product to be positive, highlighting great quality, affordable prices, and authentic items.... See more

Delivery service

Reviewers highlight mixed experiences with the delivery service. Some consumers praise the fast and prompt... See more

Order

Customers consistently note ambiguous experiences with order processing, marked by sharp contrasts in... See more

Price

Clients share positive opinions on price, frequently highlighting competitive rates and great value for... See more

Quality

Customers had ambiguous experiences with quality, expressing a mix of satisfaction and serious concerns. Many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

5 stars for price but be prepared to wait as shipping to Australia took over 3 weeks. Customer service was fast and helpful.

Rated 4 out of 5 stars

Service was good it just took a while for my order to arrive. Slow responses from customer service too!

Rated 4 out of 5 stars

I took a punt on this company with fingers crossed that I would receive my products in Australia. Happy to say that my Eve Lom products arrived. It took a while but worth the wait .

Rated 5 out of 5 stars

This compagny is so helpfull, kind and they have wonderful products. If you call them they will answer very quick and help as much as they can A big bravo .


Company details

  1. Cosmetics and Perfumes Supplier
  2. Beauty Product Supplier
  3. Beauty Supply Store
  4. Cosmetics Store
  5. Health and Beauty Shop
  6. Perfume Store

Written by the company

Perfume's Club is an e-commerce specialized in the sale of perfumes, beauty products, cosmetics, and hair care, featuring 100% original brands. We offer fast shipping, with a 14-day return policy. An easy, safe, and affordable way to buy branded beauty products at the best price, with discounts of up to 70%.


Contact info

3.9

Great

TrustScore 4 out of 5

126 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 3% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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3.9

All reviews

(126)

107 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The product was very well priced …

The product was very well priced and arrived in good condition, within an acceptable timeframe. Couldn’t ask for more than that.

26 June 2026
Perfume's Club Australia logo

Reply from Perfume's Club Australia

We are so happy to read your message! 😊 We love hearing that the price, the condition of the product, and the delivery time met your expectations.

Rated 1 out of 5 stars

Very Poor Service and Unsafe Products

I do not recommend ordering from this website. My order arrived 40 days late, the company refused to cancel or refund my order despite multiple emails, and the products arrived dirty, old, and with no visible expiry date. They appeared to be expired, which is unacceptable and a serious consumer safety concern

25 June 2026
Rated 5 out of 5 stars

Ease of placing the order.

Ease of placing the order.

Have purchased the product many times and no problem in ordering and getting the bronzer

18 June 2026
Perfume's Club Australia logo

Reply from Perfume's Club Australia

¡Gracias por compartir tu experiencia! 😊Nos alegra saber que el proceso de compra te resulta sencillo y que siempre recibes tu producto sin problemas.

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