Au-droit-de-bouchon Reviews 567

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

I received my order quickly! I look forward to enjoying the vintage wines with my husband on our upcoming anniversary. Thank you!

Rated 5 out of 5 stars

Third time I place order's and I am pleased as usually, fast shipment, bottles very well packaged and if you are looking for something vintage other than wine, this is the place to check out to find s... See more

Rated 5 out of 5 stars

Overall an excellent experience to order from this store. The seller was communicative and attentive to any issues with customs/ shipping, and was able to rapidly fix any snags that occurred. The wine... See more

Rated 5 out of 5 stars

Thx to Au-droit-de-bouchon, I could get a lot of wines which are not possible to find in my country. I already tasted Bordeaux one which I bought in this website, and its condition was also great. I'm... See more

Company details

  1. Wine Store
  2. Alcohol Store
  3. Liquor Store
  4. Wine Cellar

Information provided by various external sources

À la recherche de vins millésimés ? De grands crus de Bordeaux ou de Bourgogne ? Découvrez nos 70 millésimes et notre millier de vins anciens au meilleur prix !

Nos bouteilles sont 100% en stock. Possibilité de livraison sous 24h/48h selon le prestataire de votre choix. Emballage et colis de haute qualité assurée pour la valeur marchande de votre achat.

Contact info

4.8

Excellent

TrustScore 5 out of 5

567 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Haven't received the shipment!

I have not received the shipment and do not know the status. I'm concerned about the conditions in which the bottle is being stored if it is in customs. Please let me know what is happening with the order.

Thank you!

20 November 2024
Au-droit-de-bouchon logo

Reply from Au-droit-de-bouchon

Dear Susannah,

We are really surprised by your email, for us your parcel has been received Wednesday 27 November by M Saldana at the reception area of Dlanstudio as you can see on the USPS tracker, and the 2 others pictures confirm the proof of delivery.

All our parcel travel with tracking number and I can confirm that in your customer account you’ve got it.
7 days for a delivery in US it’s normal and regarding the storage for a period like that it’s not a problem.

Please advise us if it’s a mistake on your side and if you continue to challenge the delivery we will explain you how to file a complaint.

At your disposal.
Best regards
The customer service

Rated 5 out of 5 stars

Overall an excellent experience!

Overall an excellent experience to order from this store. The seller was communicative and attentive to any issues with customs/ shipping, and was able to rapidly fix any snags that occurred. The wines arrived in great condition, and I will order from again. Hard to find properly aged wines at such great prices anywhere else!

16 October 2022
Unprompted review
Rated 5 out of 5 stars

Consistently five star service .

Consistently five star service .
Have ordered and received numerous wines and ports to the UK .
Every order placed has been received promptly and every wine has been exemplary .
Simply the best in their field .
5 stars plus.

21 September 2022
Rated 5 out of 5 stars

Excellent

Excellent! I ordered a bottle of vintage champagne to be delivered to Australia. Champagne was packaged and posted very quick and once it left France it arrived in few days. The bottle was as described. I will definitely use your services again. Thank you!

21 March 2022

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