A-Typical Jewelry Reviews 194

TrustScore 3.5 out of 5

3.6

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See what reviewers are saying

Rated 5 out of 5 stars

Great quality of the earrings, I’m ordering for years now and never complained about the quality. Also the service provided is great. Thanks! Highly recommended!

Rated 5 out of 5 stars

The customer service was exceptionally great! I loved how helpful they were in helping me order, to tracking my order when there were technical difficulties. Even with the time difference between... See more

Company replied

Rated 2 out of 5 stars

My ring color faded after a few wears. I have no idea what their material is made of. I also ordered an eye necklace which looked nothing like the pictures online. After returning as instructed, the t... See more

Company replied

Rated 1 out of 5 stars

If I could give zero stars I would! Ordered a customised necklace with my name, got a necklace saying ‘Cancer’ instead - offered a replacement.. a month down the line and no closer to receiving... See more

Company replied

Company details

  1. Jewelry Store
  2. Fashion Accessories Store
  3. Jewelry Engraver

Written by the company

We wanted to offer something different, something that allows you as a person to show yourself and who you are. Jewelry for the extra ordinary.


Contact info

3.6

Average

TrustScore 3.5 out of 5

194 reviews

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Rated 5 out of 5 stars

10/10, great quality !

Great quality of the earrings, I’m ordering for years now and never complained about the quality. Also the service provided is great. Thanks! Highly recommended!

9 October 2024
Unprompted review
Rated 1 out of 5 stars

0 stars if I could give that

0 stars if I could give that. I ordered back in June. Didn’t receive my order after 15 working days. I then messaged them, saying I haven’t received my order. They told my that if would take 15 working day, which already has passed. I messaged them again saying I still haven’t received my order. They haven’t replied.

27 July 2024
Unprompted review
Rated 1 out of 5 stars

never receiverd anything

it’s been over a month and i still haven’t received my order. my advice is don’t order anything here. i’ve send multiple emails and they choose not to respond. i never got my order. and when i asked to het my money back they didn’t answer. very very bad service!

3 March 2024
Unprompted review
Rated 1 out of 5 stars

2 months and still didn’t receive anything

Bad, bad, bad and lying staff

6 December 2023
Unprompted review
A-Typical Jewelry logo

Reply from A-Typical Jewelry

Hello Katerina, Thank you for your review. It helps us to get the service better. I understand that it took longer than you hoped. I can see that the order is delivered at the 6th of december. I hope that even that you had to wait longer your happy with the necklace.
Love Team Atypical

Rated 1 out of 5 stars

Bad quality, late delivery, no communication

The quality of the products are very bad. The earrings I bought broke off after wearing it 3 times. I wrote an e-mail to the company and I never got an answer. Also the delivery took very long. I’m very disappointed in this company.

10 September 2023
A-Typical Jewelry logo

Reply from A-Typical Jewelry

Hi Isa,

I'm very sorry to hear about your bad experience with our shop. We're currently in transition into a new management and unfortunately it's taking it's toll on customer service as well. I will do my best to solve your problem ASAP!

Love, team A-Typical

Rated 1 out of 5 stars

Made my neck go green after just a week.

8 September 2023
Unprompted review
A-Typical Jewelry logo

Reply from A-Typical Jewelry

Hi Beth,

I'm very sorry to hear about your bad experience with our shop. We're currently in transition into a new management and unfortunately it's taking it's toll on customer service as well. I will do my best to solve your problem ASAP!

Love, team A-Typical

Rated 1 out of 5 stars

Never got the product

Never got the product. Wrote an e-mail to costumer service and never got an answer. PayPal gave me a refund. I'm really disappointed because of the bad service.

18 May 2023
A-Typical Jewelry logo

Reply from A-Typical Jewelry

Hey Yvonne! I'm very, very sorry in the delay in response. Our social media accounts were denied access for the past month. We replied and solved your issues by now.

Rated 5 out of 5 stars

Delivery took a long time around 1.5…

Delivery took a long time around 1.5 months and had no communication but the necklace is beautiful and would definetly order again

15 June 2023
Unprompted review
A-Typical Jewelry logo

Reply from A-Typical Jewelry

Thank you Rachel! We have upgraded delivery times in the meantime.

Rated 1 out of 5 stars

Never respond to emails, delivery takes weeks, delete comments on their Instagram and address on packet is for a Chinese company. Cheaper and better service from Wish!

I ordered a necklace to Ireland on the 28th May. After not receiving it, I sent two emails and posted under one of their posts on Instagram. I finally received my order on Friday. They have listed on their site that delivery takes 2-5 working days to Ireland.

They still never responded to my email and have since deleted my comment on their Instagram. They had no way of linking my Instagram account to the email I used to order so the fact that they obviously delete comments and don’t respond is so unprofessional.

Also, the postage address on the package I received has a Chinese company name on it so to say they are solely based in Amsterdam is a complete lie.

*update from their response: I have received no reply from them and they have been regularly updating their social media account so doesn’t really seem like they have lost access..

28 May 2023
A-Typical Jewelry logo

Reply from A-Typical Jewelry

Hey Jennifer! I'm very, very sorry in the delay in response. Our social media accounts were denied access for the past month. We replied and solved your issues by now.

Rated 1 out of 5 stars

If I could give zero stars I would

If I could give zero stars I would!

Ordered a customised necklace with my name, got a necklace saying ‘Cancer’ instead - offered a replacement.. a month down the line and no closer to receiving my order nor are my emails now being replied to.

Awful, awful experience!

9 May 2023
A-Typical Jewelry logo

Reply from A-Typical Jewelry

Hey Charleigh! I'm very, very sorry in the delay in response. Our social media accounts were denied access for the past month. We replied and solved your issues by now.

Update 22-08: I'm very, very sorry that your complaint hasn't been taking seriously and hasn't been solved up till now. I have processed a full refund for the order and processed a free reshipment of the necklace with the correct text as a thank you for being patience with us.

Rated 5 out of 5 stars

…and all was well

Delivery was fast. The packing was very nice. And the products look exactly like on the website. I wear mine everyday and take it off maybe once a month and it hasn’t changed at all.

18 March 2023
Unprompted review
A-Typical Jewelry logo

Reply from A-Typical Jewelry

Thank you very much Maria!

Rated 5 out of 5 stars

Great service

Great service. No problem with delivery. The products are high quality, non-tarnish.

Happy costomer :D

9 February 2023
Unprompted review
A-Typical Jewelry logo

Reply from A-Typical Jewelry

Thank you very much!

Rated 1 out of 5 stars

Found the items on Ali

Unfortunately the delivery terms are not as mentioned. Turns out, they order in China. Package was poorly in plastic with the term ‘ fashion jewelry’ and found the earrings on Ali for € 1,20. Good marketing, saying the items are ‘ custom made’ so that you can not return them and then order from China. Hope you earn a lot of money this way.

31 January 2023
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Reply from A-Typical Jewelry

Hi Lydia!

I'm sorry to hear you feel this way. Yes, they are produced in China - but they are custom made for you by our orders. It's not from 'Ali' or anything like that, we make sure we offer good quality.

May I ask you why the delivery terms aren't as mentioned so we can sort that out for you? Thank you!

Rated 5 out of 5 stars

Exceptional Customer Service

The customer service was exceptionally great! I loved how helpful they were in helping me order, to tracking my order when there were technical difficulties. Even with the time difference between Netherlands and Papua New Guinea, they were prompt and super helpful.

Their products are absolutely beautiful and go well with every outfit I wear. I've had people come up to me to compliment my snake cuffs.

1000/10 would recommend xx

21 November 2022
Unprompted review
A-Typical Jewelry logo

Reply from A-Typical Jewelry

Thank you so so much!!

Rated 5 out of 5 stars

Very happy with my purchase

I ordered three rings and am so happy with them. I ordered all of them in gold and the colour is exactly like in the pictures (not a gold that's nearly yellow that you usually get for this price). So far, they've not tarnished at all, even though I wear them while washing my hands and using sanitizer. The size guide was really helpful.
Overall, I'm really happy with my purchase and will be ordering more.

13 October 2022
Unprompted review
A-Typical Jewelry logo

Reply from A-Typical Jewelry

Thank you Tjasa! We highly appreciate it :-)

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