Attune Hearing - Kenmore Reviews 6

TrustScore 4 out of 5

4.1

Brookfield Road 18, 4069 Kenmore, Queensland, AU


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Rated 5 out of 5 stars

My husband recently had hearing aids fitted at Attune Kenmore. We could not be happier with not only the results but with the excellent professional care of his audiologist Helen. Helen answered... See more

Company replied

Rated 5 out of 5 stars

Great experience at Attune Kenmore. I took my infant daughter here, who usually hates medical or health appointments. The receptionist was friendly and welcoming, and the audiologist took her time to... See more

Company replied

Rated 5 out of 5 stars

Very professional, helpful, informed, and friendly treatment by Helen and Maria. Less than a week from first consultation to fitting of hearing aids, which are fantastic--practically invisible, very... See more

Company replied

Rated 1 out of 5 stars

I would never encourage anyone to attend here with a child with disabilities. I would rate them below one star if that were possible.

Company replied


Company details

  1. Hearing Aid Store
  2. Pharmacy

Information provided by various external sources

Attune Hearing is Australia's largest independent hearing health care provider. We provide hearing tests for all ages, tinnitus management, cochlear implants and workplace hearing services and are supported and supervised by GP's and Ear, Nose and Throat surgeons.


Contact info

  • Brookfield Road 18, 4069, Kenmore, Queensland, Australia

  • (07) 3918 2550

4.1

Great

TrustScore 4 out of 5

6 reviews

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Rated 5 out of 5 stars

My husband recently had hearing aids…

My husband recently had hearing aids fitted at Attune Kenmore. We could not be happier with not only the results but with the excellent professional care of his audiologist Helen.
Helen answered all his concerns and most importantly listened to him.
We had visited two other places prior to finally visiting Attune Kenmore and after only one visit we knew we were in the right place and in professional hands.
I must also note the friendly welcome we received from Maria the receptionist. Maria called us the day prior to our visit to remind us of the time of our visit.
All and all we could not recommend Attune Kenmore more highly to anyone looking for a very professional and caring service.
Fay

23 June 2022
Unprompted review
Attune Hearing - Kenmore logo

Reply from Attune Hearing - Kenmore

It's a pleasure to read your feedback Fay! It is important for us to know our clients are being well looked after, and we appreciate what our audiology team at Kenmore did for you. Thank you for letting us know about your visit and we hope to see you again soon. All the best!

Rated 5 out of 5 stars

Highly Recommended

Helen and Maria were very friendly and professional. Being able to trial the hearing aids made it easy for me to select what level of sophistication suited me best. I would throughly recommend Atune Kenmore for anyone seeking an Audiologist.

3 June 2021
Unprompted review
Attune Hearing - Kenmore logo

Reply from Attune Hearing - Kenmore

Thank you for your recommendation for Attune at Kenmore. Our clinic's pride ourselves on the professionalism that is displayed on a daily basis. Our practice of offering a trial period of the hearing aids, before you purchase is a proven plus, as it assists our patients to decide the comfort, style and facets that they require to assist them with their unique hearing loss.

Rated 5 out of 5 stars

Fantastic.

Great service. So very helpful.

27 May 2021
Unprompted review
Attune Hearing - Kenmore logo

Reply from Attune Hearing - Kenmore

Thank you Irene for your kind words. Our Attune clinic's endeavour to deliver great service and assistance to all our Attune clients.

Rated 5 out of 5 stars

Very professional

Very professional, helpful, informed, and friendly treatment by Helen and Maria. Less than a week from first consultation to fitting of hearing aids, which are fantastic--practically invisible, very comfortable and have transformed my hearing. Promised follow up also very reassuring.

26 May 2021
Unprompted review
Attune Hearing - Kenmore logo

Reply from Attune Hearing - Kenmore

Thank you our admirer for your wonderful feedback. Attune Clinic's try to the best of their ability to go over and beyond for their Attune patients. Awesome news that the hearing aids are fantastic, obviously a great choice by yourself and Helen. Well done. Looking forward to seeing you in the Kenmore clinic for your follow up appointment.

Rated 5 out of 5 stars

Great, child-friendly experience

Great experience at Attune Kenmore. I took my infant daughter here, who usually hates medical or health appointments. The receptionist was friendly and welcoming, and the audiologist took her time to make my daughter comfortable. My daughter had no dramas throughout the appointment and testing as a result of them being so child-friendly. Would definitely recommend.

13 October 2020
Unprompted review
Attune Hearing - Kenmore logo

Reply from Attune Hearing - Kenmore

This was a lovely comment to have left Dominic. What a great way to have a visit knowing your infant child and yourselves felt supported, welcomed and comfortable. Understanding how children react to this environment is a testament to the ability of our Audiologists and its great to know it went smoothly.

Rated 1 out of 5 stars

My new favourite place to avoid.

I would never encourage anyone to attend here with a child with disabilities. I would rate them below one star if that were possible.

14 September 2020
Unprompted review
Attune Hearing - Kenmore logo

Reply from Attune Hearing - Kenmore

Dear Michael, your concerns have been reported and diarised for a full investigation. The Attune Hearing CEO/Clinical Director (Audiologist), as well as a previous teacher for children with disabilities with decades of experience in both professional fields, will be reviewing the matter personally. A full investigation into the context of the appointment will be reviewed.

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