Overall it was a good experience ordering from Attitude but there are some issues with the delivery times and notifications, especially with the Shop app. There will be times when I order and the orde... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Love your hair products, frequently purchase shampoo and conditioner, they are gentle to both the scalp and hair. Wish there was less plastic containers.
Company replied
I was looking for cleaning products that are made with natural ingredients, effective, provides for subscriptions and Canadian made. Attitude met all my needs plus they are available in refill si... See more
Amazing products. Good prices. Very happy with all of the products i have used. Bought several times through different online supplement sites as well.
Company replied
Company details
- Beauty Product Supplier
- Beauty Supply Store
- Cosmetic Products Manufacturer
- Cosmetics Store
- Health and Beauty Shop
- Skin Care Clinic
Written by the company
ATTITUDE creates clean, performance-driven, naturally derived beauty and home care products in sustainable packaging to help reduce plastic on our planet. We're EWG VERIFIED™, vegan and cruelty-free.
Contact info
Canada
- attitudeliving.com
3.8
Great
111 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 61% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The shampoo smells disgusting and I had…
The shampoo smells disgusting and I had several ear wigs in my box! They were covered in little bugs also, and dust. I won’t be using these products and they have a no returns or refunds policy. Do. Not. Buy.
17 May 2024
Unprompted review
Reply from ATTITUDE
We’re very sorry to read this and understand how concerning and upsetting this experience must have been. This is certainly not what we want anyone to encounter, and we take feedback like this seriously. We’d like the opportunity to review this situation in detail and better understand what happened so we can address it properly. We want to connect with you to look into this and make things right, and if you don’t hear back from us, please don’t hesitate to reach out so we can follow up.
— The ATTITUDE Team
Attitude Baby Wipes
I recently tried the Attitude Baby Wipes. They were very wet and became foamy during use. After just one use, they left my son’s bottom covered in a red rash. My friend also bought them for her daughter - who developed a nappy rash. Don’t recommend these at all.
1 March 2024
Unprompted review
Reply from ATTITUDE
We’re very sorry to hear about this experience and understand how concerning it must be when a product doesn’t meet expectations, especially when it involves a child. This is not the experience we want to provide, and we take feedback like this seriously. We’d like the opportunity to better understand what happened and review this with care. We want to connect with you to look into this and make things right, and if you don’t hear back from us, please don’t hesitate to reach out so we can follow up.
— The ATTITUDE Team
I’ve purchased from Attitude Living so…
I’ve purchased from Attitude Living so many times in the past few years and have never had an issue. I always receive my product and it always arrives at a decent time. I love this company!
22 January 2024
Unprompted review
Products work really well and are EWG…
Products work really well and are EWG verified
17 April 2023
Unprompted review
Loving the clean products!
Received all my items in excellent packaging and really quickly too!! Great experience!!
3 April 2023
Unprompted review
Horrible customer service
Horrible customer service. They don't get back to you and you have to keep chasing. They also don't listen to you which is very very poor customer service. They are not customer centric, don't care that they keep wasting their customers' time. Very very poor customer experience.
30 June 2022
Unprompted review
Reply from ATTITUDE
We’re sorry to see this feedback and regret that this was your experience at the time. We’ve since made improvements to our processes and customer support, and feedback like yours has helped drive those changes. We’d love the opportunity to welcome you back and provide a much better experience, and if you ever decide to shop with us again, please don’t hesitate to reach out so we can assist you.
— The ATTITUDE Team
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