Atom Retro Reviews 

13,989
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I ordered some Dr Martens. Great price. Arrived really quickly. Gorgeous boots but sadly they were a smaller fit than my other DMs so I had to return them & the next size up was sold out. Free returns... See more

Rated 5 out of 5 stars

Ordered the Royal blue monkey jacket in the Outlet I ordered the smallest size 36in Chest (all sizes available) thinking it would be a little big as I’m really a 34in chest but as it’s a slim fit i... See more

Rated 5 out of 5 stars

I've bought a couple of tops from Atom Retro's excellent selection of clobber. I was so pleased with the KTF knitted polo I bought a second one in the other colour. DPD messed up the delivery... See more

Rated 5 out of 5 stars

I am changing my review because Atom has responded professionally and resolved the issue. To date, it has been the best online store for buying mod clothing in the UK, due to its speed, reliabilit... See more

Company details

  1. Men's Clothing Store
  2. also in
  3. Women's Clothing Store

Written by the company

Atom Retro specialises in retro and mod clothing for men and women. We also stock shoes, accessories and a range of vintage and retro inspired homeware and gifts. We stock a wide range of brands including Pretty Green, John Smedley, Ben Sherman and Levi's for men, and Collectif, Sugarhill Brighton, Louche and Irregular Choice for women. Atom Retro was established in 2004 and has grown to become the largest online retailer of mod and retro clothing in the UK. Our own clothing brand, Madcap England offers unique designs inspired by fashions from the 60s to the 90s.


Contact info

4.8

Excellent

TrustScore 5 out of 5

14K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(13,989)

16 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

There was no response regarding the…

There was no response regarding the promo code I tried to apply to my order.

26 December 2024
Atom Retro logo

Reply from Atom Retro

Hi,

Thanks for your review and feedback. I'm very sorry if you didn't receive a reply, however I can't find any emails from your email or quoting your order number. Please note, replying to automatically sent emails such as order info emails will not reach us. All customer services questions or enquiries should be sent to info@atomretro.com. Also we cannot usually apply promo codes in retrospect. Any enquiries about promo codes should be made prior to placing your order. If you need any more help, please contact us at info@atomretro.com. Thanks

Rated 5 out of 5 stars

Shipping

Being based in Switzerland, I expected my order to take a week or so to be processed, transported and delivered. From ordering to delivery only took 3 or 4 days.

1 January 2025
Rated 5 out of 5 stars

Great online english shop

Great team. Very good information about the items + the team answer very fast to all your queries. Losta payment possibilites. Never received a wrong item. Packaging always well done & protective.
Recommended online shop.

25 December 2024
Rated 5 out of 5 stars

Purchasing from Australia

Purchasing from Australia, shipping estimates were perfect, size exact, so happy with quality, just like pictures on their website, very happy and would recommend.

22 December 2024
Rated 2 out of 5 stars

Shipping took too long.

When I ordered my shirts, I was told they would arrive in 3 to 5 days. After two weeks I emailed to find out why they weren’t here and was worried because it was Christmas week. The reply to my concern was “Someone will respond to you within 48 hours.” I don’t know how big or small this company is but if someone can’t reply to me for two days, that’s not a companyI want to deal with. If you’re that big - hire more people. If you’re that small, hire more people.

31 December 2024
Atom Retro logo

Reply from Atom Retro

Hi,

Thanks for your review and feedback. Our standard delivery estimate for UK to USA is approx 3 - 5 working days. This is an estimate, not a guaranteed delivery time and at certain times of year, such as Christmas, delivery can occasionally take longer. We would always recommend you use an Express delivery service if your order is urgent or time sensitive. I see your delivery took 8 working days. according to the tracking.

If you need any more help, please contact us at info@atomretro.com. Thanks

Rated 5 out of 5 stars

My fair lady …

I bought the dress for my mother for Christmas and she absolutely adored it. Great material love the style and it says beautiful as the picture.

25 December 2024

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