AtomPark Software Reviews 132

TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

I am using the verifier for a long time now and it is amazing. We run multiple campaigns so we needed a standalone tool to verify bulk email lists.It is fast, it is precise and we also have many optio... See more

Rated 4 out of 5 stars

I have been searching for a good and reliable software to allow me send bulk mails continuously but I couldn’t find one not until I found Atomic Email sender .. The software is very easy to instal... See more

Rated 5 out of 5 stars

I recently started using AtomPark's Bulk Email Sender, and I am amazed! Even though I'm not very tech-savvy, I found the platform user-friendly and straightforward. Sending emails in bulk has never be... See more

Rated 1 out of 5 stars

I purchased Email Hunter and Email Sender, and the registration process has been a complete nightmare. Even after a long wait, the software keeps showing registration errors. I contacted customer sup... See more

Company details

  1. Email Service Provider

Written by the company

Wide range of email marketing software including email extractor, bulk email sender, email harvester, email verifier, list manager and other mass email software.


Contact info

3.6

Average

TrustScore 3.5 out of 5

132 reviews

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1-star

No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Pack of greedy thieves

Pack of greedy thieves. Bought this garbage software from these scammers. It has never worked properly. There is no customer service unless you are in the process of purchasing. Nothing but problems. The search filters do not work. If you use them, you get maybe 5 emails, then sometimes it will work and give you emails from everywhere, bar the country you want. I tried to talk to them on Facebook Messenger. All you get with 24 hours between replies is a question!! Never an answer to your question. I can't use any other words, they are scammers and smart arses. To top it off the thieves shut you out of the software you have paid for, with an upgrade fee dearer than the original price. There is no mention that there is a time limit when you are purchasing. In other words, you lose what you paid for. They hold you to ransom. Avoid these subhumans like the plague. AVOID AVOID AVOID!!!! if you want to waste time and money and suffer grief purchase their useless software. P.s when contacted them about this upgrade crap for $80.00 or I don't get to use the software anymore. And I did ask them politely by email, they blocked me. Pass this on to everyone. Don't let anyone get robbed by these Scammers. THEY DO NOT DESERVE YOUR BUSINESS>

14 April 2019
Unprompted review
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Reply from AtomPark Software

We are sorry that you've faced difficulties with using our software. please email us directly to tech@atompark.com and we will check your case in more details. If there is bug or smth doesn't work as designed, you may return the program withtin 30 days after the purchase. Here you can check the details of our refund policy http://www.massmailsoftware.com/buy/refund.php

Rated 1 out of 5 stars

Large scam pretending to be email…

Large scam pretending to be email hunter, but ukrainian scam that will bill your card after signup for annuals!

12 February 2019
Unprompted review
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Reply from AtomPark Software

We are sorry that you've faced with some issues. Kindly contact our technical support team and we will assist you tech@atompark.com

Rated 1 out of 5 stars

Buggy software

Buggy software, terrible customer support. DO NOT BUY.

They do not honor their refund policy and their customer support is absolute garbage. I provided extensive screenshots of issues, software crashes, and explained in detail how they came to be. Their responses were nonsense and they will say stuff like "we test this on our side and it works fine". Customer support... ugh what a waste of time. I'm starting the chargeback process.

29 November 2018
Unprompted review
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Reply from AtomPark Software

Please note, here you can check our refund policy http://www.massmailsoftware.com/buy/refund.php Also, please note, we offer free trial for each of our products before purchasing so you can download and test them for free and decide whether the software works at your side.

Rated 2 out of 5 stars

Worked decently until 2 days ago when…

Worked decently until 2 days ago when their tracking stopped working.

I keep contacting the customer support and yesterday they told me the error is on their side, but today, they acted like everything works fine on their end, asking me what's the error I receive.

When I mentioned I have the same error from yesterday and they were supposed to fix this in a few hours, I stopped receiving any replies even though they state they offer 24/7 support.

I have to provide full report to my clients about the mailing but I can't show anything while the tracking system is off.

This was a huge setback to my business so I can't help but give them a bad review.

19 August 2018
Unprompted review
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Reply from AtomPark Software

Hello,
We are sorry that you've faced with difficulties this weekend. At the moment the issue is resolved and Atomic email Tracker works normally.
Kindly contact our technical support for more information.

Rated 1 out of 5 stars

Lots of bugs, unhelpful support service

I've downloaded the free trial version of the software so that I can give it a try. After using it for a couple of hours I decided that it will do the job I need it for - to collect some business-specific emails. So I purchased a license key for it.

It was time to do some real work and it is when the problems have started. As soon as you start getting into details on how to configure the software so search results are more accurate you will find a ton of bugs! In general, the software seems to work, but if you try to use some of its limited configuration options you will see that most of them do not work right and at the end, it turns that the software is useless. Of course, I tried to contact the support team and ask for assistance. Although, they have online chat I prefer to send support tickets as I know this makes it easier for them to carefully check the reported issues and reply back whenever they can. However, instead of answering my question they just wasted time by asking pointless questions - so 5 days past without any reasonable answer to any of my questions!

I had to ask for a refund! Like others who posted reviews here, my request was ignored. Not only they stopped replying to the support ticket, they even changed its status to Resolved!!! I am now starting a chargeback with 2checkout (payment processing company) and my card's bank issuer.

3 July 2018
Unprompted review
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Reply from AtomPark Software

hello Veselin,

We are sorry that you've faced difficulties with using our software, as I see at our panel, the refund has already been processed and the notification has been sent to your email as well.

Rated 1 out of 5 stars

Very unethical company with underhand…

Very unethical company with underhand tactics. I bought a software, I was using it without any issues and yesterday, my licence key was disabled and I was told to upgrade by purchasing another licence. The company is simply extracting money from its clients using very underhand tactics. AVOID!

25 April 2018
Unprompted review
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Reply from AtomPark Software

Dear customer, it is a pity for us that you faced any issues with your Key. According to our license agreement, you purchase a lifetime license for the current version of the software (kindly note 1 license for 1 PC only) and you get a year of free updates and technical support. Beyond that one-year period, you can purchase the latest version with 40% discount and have one more year of free updates or still use the old version.
This means, that your Key is lifetime valid with a version you using, so it is not possible that your Key is disabled and an update is a possibility for you and not an obligation. If something is not working for you, please contact our technical support (we are online 24/7 tech@atompark.com), we are always happy to assist you with solving any issues!

Rated 1 out of 5 stars

There software don't work

There software don't work, all a con, don't want to give refunds, if you want software that works go to another company, having problems getting refund, having to get Paypal involved, (Beware Once They Have Your Money You Wont Get A Refund) plenty of other honest businesses out there.

19 March 2018
Unprompted review
Rated 1 out of 5 stars

They are just fraud selling rubbish…

They are just fraud selling rubbish software. I am waiting for the refund but no answer. The only way is chat and online customer service is saying wait for refund manager.

There is no option to reply you in person. But the order number: 68375974. Let's see how quickly you can resolve it.

14 March 2018
Unprompted review
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Reply from AtomPark Software

Hello Mian,

Refund requests are processed according to the general queue and in accordance with our refund policies.
Please send me your order details in a personal message and I will do my best to expedite the processing of your refund request.

UPD thank you for providing the order ID,
Your refund request has been approved, so our payment processor, Avantgate, will return the funds within several business days.


Natalie,
AtomParkSoftware

Rated 5 out of 5 stars

Excellent Software - Excellent Support

ATOMIC EMAIL STUDIO it's an excellent cost-effective application that helps any business in developing its market share, very easy, very professional and very effective.

Thank you AtomPark Software,
It's a great application
Ion Sandru
ISA SRL

9 February 2018
Unprompted review
Rated 5 out of 5 stars

I First Bought The Atomic Email Hunter …

I First Bought The Atomic Email Hunter & Sender Some Years Ago For A Specific Project. They Were Then Shelved After Completion And Forgotten About Because I Am A Mac User And Bought A Used PC Specifically To Use The Atomic Email Software.

Fast Forward To The Present And Once Again I Needed A Bulk Email Program To Reach New Clients.

After Many Futile Attempts Of Trawling The Internet For A suitable Solution I Learned That The Atomic Email Package Would Indeed Work On A Mac With The Parallels Cross Over Software So I Went The Atomic Park Website To See If Could Still Re-activated Them. Surprisingly I Could And The Help Team Had Me Back Up And Running In No Time After More Than Two Years Since I Last Used Them!

That's not All. I Was Also Surprised How Much The Software Has Advanced Over The Past Few Years. It Was Very Effective Back Then But Now I Can Only Describe It As A Professional Bulk Email Solution Which Even A Novice Can Use.

Trust Me, After Many Futile Trials And Dead End Searches I Can Say With Confidence That There Are Many Inferior Bulk Email Packages Out There With Exaggerated Claims That In Real Time Cannot Hold A Candle To The Superior Atomic Park Software. So Save Yourself Lots Of Headaches And Frustration. Just Trial It And You Won't Look Back Because There is simply Nothing On The Market To Touch It.

I Doubt Anyone Could Tell The Difference Between Atomic Park And Very Expensive In House Corporate Email Solutions Even Though It Costs An Absolute Fraction Of The Price.

Meanwhile, I Am Reaching Thousands Of New Clients To Introduce My Business Finance Development Service With Professional Looking Email Templates. I Am Extremely Pleased And Thankful For The Atomic Email Software Package And It Has Paid For Itself Many Times Over. If There Was A Ten Star Rating On Here That Is What I would Click On.

12 December 2017
Unprompted review
Rated 5 out of 5 stars

This Atomic Email Hunter works very well and it's a nice tool.

This Atomic Email Hunter works very well. If you want to extract emails from thousands of urls, then this is the very right software for you. It would be perfect if it can run on cloud, in that way, I would be able to shut down my computer in the process of collecting my emails.
Anyway it is still a very good one!

28 November 2017
Unprompted review

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