Booked by our travel agent. We received a text 48hrs before pickup confirming our booking, stating time and place for collection. Next day, a text message to confirm the driver, the vehicle, pic... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great service. Both journeys to and from the airport were seamless. Efficient and great time keeping. We were contacted 24hours ahead of departure as well as a few hours just before, with full details... See more
Company replied
Our driver was punctual, professional, and very friendly. The vehicle was clean and comfortable, and the ride was smooth and safe. Communication was excellent, and the driver helped us with our luggag... See more
Company replied
The driver was very courteous and sent me a photo of his face and location so I could easily find him. He was also early so we did not need to wait. The company messaged me a day before and on the day... See more
Company replied
Company details
Written by the company
AtoB is an online reservation platform for airport transfers and private chauffeur services. Our taxi-Limo service guarantees guests reliable and comfortable rides to the destination of their choice. Our professional team provides customers the following services: - Hourly chauffeur services - Private airport transfers - Business solutions - Private tours with professional local drivers
Contact info
Ayiou Nikolaou 33, , Egkomi 2408, , Nicosia , Cyprus
- +35724 030588
- info@atobtransfer.com
- atobtransfer.com
4.6
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 82% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Roberto is an excellent driver and a…
Roberto is an excellent driver and a very good person, we enjoyed the trip with him! I recommend
10 November 2025
Unprompted review
Aleks was great
Aleks was great. On time. Friendly and professional.
9 November 2025
Unprompted review
Ok but had issues with baby seat and different driver
I paid extra for the baby seat but on arrival after our red eye the driver didn’t have it in the car. He nicely called someone and they brought it but it wasn’t the correct seat for a six month old (it was facing forward). Also the driver and car were different from what my booking information said which I found odd. The driver was nice but the car was not very clean and the baby seat was super old. I would not book again uber or bolt have nicer cars for cheaper.
29 October 2025
Unprompted review
Reply from AtoBtransfer.com
Dear Customer,
We're sorry we didn't get back to your review sooner. Even though some time has passed, we wanted to acknowledge your experience and let you know that feedback like yours is never ignored.
We're sorry to hear about the issues with the child seat and that the vehicle and driver differed from the details you received before your journey. We understand why that would have affected your confidence in the service.
If you're willing, please contact our support team with your booking reference. We'd be happy to review what happened, discuss your experience, and use your feedback to help prevent similar situations in the future.
Kind regards,
Irina
Customer Relations Manager
Our driver was charming and got us…
Our driver was charming and got us safely and promptly from the centre to the airport of Rome. An excellent and reassuring ride.
22 October 2025
Unprompted review
Our experience was fantastic
Our experience was fantastic - driver was punctual and got us to our destination in a timely manner. He was very approachable and was very accommodating for our needs.
15 October 2025
Unprompted review
The driver was so good
The driver was so good. He was polite and he gave us a good trip.
11 October 2025
Unprompted review
Great treatment for disabled
As disabled travellers, on arrival at Tenerife South airport, was asked if needed assistance.
He drove to the area, went for a wheelchair and took me ( with wife) to disabled area and booked us in!!
6 October 2025
Unprompted review
Excellent service
We booked transfers from the airport and back at either end of our holiday and both times the service was great. Booking was simple, the information was clear, both drivers were on time and very helpful. Would definitely use again!
20 September 2025
Unprompted review
Wouldn't trust them when traveling with a young child
We're traveling with a 1 year old and ordered a child seat for 9-18kg. The driver shows up with a seat for 15-36kg. This is obviously unsafe and we can't drive with him. The driver spends an hour of our time waiting for another child seat which again is the wrong size - probably due to him not listening to us. After an hours wait we have to take the train into town.
Edit:AtoB gave a full refund after mailing the team and is working on improving the processes
14 September 2025
Unprompted review
Friendly & on time
15 September 2025
Unprompted review
Do not use - get a taxi instead
driver was not at airport terminal, had to locate him, wasn't Daniel, was someone else, notification was via whatsapp unknown number, all very suspicious, and then the car was a cab anyway - so we could have just walked straight to a taxi and saved 30 mins of frustration. Then driver was v distracted on phone and devices - felt unsafe until we told him to stop
11 September 2025
Unprompted review
Reply from AtoBtransfer.com
Dear Jeff,
We're sorry we haven't responded to your review sooner. Even though some time has passed, we don't want concerns like yours to go unanswered.
We're particularly concerned to hear that you felt unsafe during your journey. We'd like to investigate the driver assignment, the communication before your pickup, and the circumstances you described to better understand what happened.
If you're willing, please contact our support team with your booking reference so we can review your trip thoroughly and work towards a suitable resolution.
We appreciate you bringing this to our attention and hope we'll have the opportunity to put things right.
Kind regards,
Irina
Customer Relations Manager
I am very satisfied
I am very satisfied, good information, everything went smoothly
3 September 2025
Unprompted review
Courteous and friendly
Courteous and friendly. He was very prompt as well.
31 August 2025
Unprompted review
Missing Child Car Seat
Missing Child Car Seat
I recently booked an airport transfer service with the company and additionally requested a child car seat, for which I paid an extra £5 for the outbound and £5 for the return journey.
However, on the return trip from the hotel to the airport, the car did not have a child car seat as requested and paid for.
30 August 2025
Unprompted review
Reply from AtoBtransfer.com
Dear Erdi,
Thank you for taking the time to share your feedback. We're sorry to hear that your return transfer did not meet your expectations, particularly regarding the child seat you had requested and paid for.
We'd also like to apologise for only getting back to you now. We take situations like this seriously and would very much like the opportunity to investigate what happened.
Please contact our support team with your booking reference so we can review the details of your return transfer and work towards a suitable resolution.
Thank you for bringing this to our attention. We hope to have the chance to make things right.
Kind regards,
Irina
Customer Relations Manager
The driver is communicative and on time.
The driver is communicative and on time.
16 August 2025
Unprompted review
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