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Atlas For Men France Reviews 

54,093
TrustScore 4 out of 5

3.9

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Rated 4 out of 5 stars

Tried to place order. Added products to order. Created account then tried to check out and the process would not complete. Checked and rechecked that all fields were completed correctly. When attemp... See more

Company replied

Rated 2 out of 5 stars

It has taken a week for you to despatch my order and I was not even informed that it had been sent. Pity you don't deliver as quick as you take the payment. Will never use again.

Rated 5 out of 5 stars

Très surprise que atlas for men m'appelle suite à mon avis sur un article où j'étais déçu... Merci de votre geste commercial

Company replied

Rated 5 out of 5 stars

soucis sur un lot de tee shirts... suite a ce coup de telephone probleme regle immediatement... quelle surprise.... bravo a atlas for men.

Company replied

Company details

  1. Men's Clothing Store

About Atlas For Men France

Written by the company

Atlas For Men est une marque française créée en 1999. Très vite elle s'est imposée comme la marque des explorateurs nature, amateurs et passionnés. Les vêtements homme Atlas for Men, au style authentique et intemporel, allient liberté de mouvements, confort et résistance. 

Nos collections, inspirées des grands espaces, sont adaptées aux besoins de tous ceux qui souhaitent profiter pleinement de leurs activités extérieures, en toute liberté.

Leurs points forts :

  • des coupes confortables et fonctionnelles
  • un style intemporel,
  • un excellent rapport qualité/prix
Avec des matières douces et chaudes en hiver, légères et fluides en été, nos vêtements homme (parkas, doudounes, polaires...) et accessoires outdoor, sont agréables à porter et faciles à entretenir. Nos vêtements femme sous la marque Atlas For Women, font la part belle aux tenues confortables et élégantes. Avec des prix imbattables et des grandes tailles jusqu’au 5XL (toutes les tailles au même prix) nous invitons chacun d’entre-vous, peu importe sa taille ou son portefeuille, à vivre pleinement ses aventures, petites ou grandes, proches ou lointaines !

1 2 3 5 6

VOTRE SATISFACTION, NOTRE PRIORITÉ

TOUS NOS SERVICES TAILLÉS POUR VOUS

TOUS NOS SERVICES TAILLÉS POUR VOUS
Paiement sécurisé, Règlement en 3 ou 4 fois sans frais, Livraison offerte dès 49€ et Retours sous 100 jours

Contact info

Promotion box for Atlas For Men France

NOUVELLE COLLECTION

Les indispensables de la saison à petits prix !

3.9

Great

TrustScore 4 out of 5

54K reviews

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3.9

All reviews

(54,093)

794 reviews in the last 12 months

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Rated 1 out of 5 stars

My husband ordered 3 items for his…

My husband ordered 3 items for his first order, 1 of the items was the wrong size on the invoice, not his mistake, so he contacted them, they said it was too late to change the order, and advised to reorder the same item again, in the correct size and pay again and return the first one of the wrong size at my exspence i might add.

That done, he did get a refund for the first item wrongly sized, 1 day then found the next day they had taken the refund back. He has emailed them twice but as yet have had no response from them. This does not bode well with him having to pay twice for the same item. It's a shame as I do think the items he received are quite good, more than I can say for there customer service. And will not be ordering again if they take his money twice for 1 item

20 November 2018
Unprompted review
Atlas For Men France logo

Reply from Atlas For Men France

Hello John, thanks for contacting us. I’ve passed your request onto our customer service team who will get back to you shortly. Have a great day. Aude@Atlasformen

Rated 5 out of 5 stars

Highly recommended

I placed an order with this company for the first time after receiving a catalogue in with something I ordered from another company, after placing the order I looked up some reviews, which I should have done first, and I was not impressed by what I read but I have to say the service and quality of the items was second to none and at a very good price.

So on my experience with this company I would highly recommend its product and service.

6 November 2018
Unprompted review
Rated 3 out of 5 stars

Improved Customer Service

I have recently had a bad experience with this company but as a result of my critical review they have responded in a professional and satisfactory manner. I would definitely recommend them for their good value products and if their customer service keeps improving the star rating will go up further.

5 November 2018
Unprompted review
Atlas For Men France logo

Reply from Atlas For Men France

Hello Paul, we are sorry for the inconvenience. Could you provide me with your telephone number, email address and customer number at aude@atlasformen.fr so that our customer service team can get back to you? Thanks and have a great day. Aude@Atlasformen

Rated 2 out of 5 stars

Returned Order for Refund.

Goods returned for refund.
It has taken 28 days to get a full refund after emails and recorded letter to AFM that seemed to generate their response . The whole expirience of dealing with this company is poor. Goods ordered were too large even using their size guide didnt help. To return goods you have to pay return postage charges (non refundable) AFM Customer Sevices Website doesn't answer emails although they quote 48 hour response times. AFM UK apparently was recently launched but all contact with this company appeared controlled via AFM France. Not impressed wont ever purchase again.

4 November 2018
Unprompted review
Atlas For Men France logo

Reply from Atlas For Men France

Hello John, we are sorry for the inconvenience. Could you provide me with your telephone number, email address and customer number at aude@atlasformen.fr so that our customer service team can get back to you? Thanks and have a great day. Aude@Atlasformen

Rated 5 out of 5 stars

Ordered a Polar Fleece-Lined Knitted…

Ordered a Polar Fleece-Lined Knitted Jacket which arrived within the stated delivery times. Jacket is very well made and fits just right. Very pleased that it doesn't have elasticated cuffs. I hate these! My only comment is that it could do with a 'chunkier' zip. Trying to do the zip up with cold hands is very difficult! A 'chunkier' one would be easier to use. But this minor irritation doesn't detract from what is a very well made, very warm and very well fitting jacket. Very pleased with it and the service. So much so that my wife has ordered three items from the 'women's' brochure. Thank you!!

26 October 2018
Unprompted review
Rated 3 out of 5 stars

Wrong size

Ordered size 9 slippers. Noticed that size 11 was on the invoice so e-mailed atlas twice to point out the error, with no reply from them . Order arrived with size 11.5 slippers. Now faced with an extra charge to send them back though it was not my fault.
Still waiting for a reply from this company after giving them their requested information.

26 October 2018
Unprompted review
Atlas For Men France logo

Reply from Atlas For Men France

Hello, we are sorry for the inconvenience. Could you provide me with your telephone number, email address and customer number at aude@atlasformen.fr so that our customer service team can get back to you? Thanks and have a great day. Aude@Atlasformen

Rated 2 out of 5 stars

I ordered a pair of walking boots from…

I ordered a pair of walking boots from Atlas for men. They were described as 'tough outdoor boots'. They're not. I reckon they'll last a few months with moderate use. Also they took over six working days to arrive. When I rang on day five as to their whereabouts, the company representative said they don't promise delivery in 5-7 days as stated on their website, it's now 7-10 working days. Really? Well change your delivery claim then Nobby. First and only order I'll place with this company.

23 October 2018
Unprompted review
Atlas For Men France logo

Reply from Atlas For Men France

Hello, we are sorry for the inconvenience. Could you provide me with your telephone number, email address and customer number at aude@atlasformen.fr so that our customer service team can get back to you? Thanks and have a great day. Aude@Atlasformen

Rated 3 out of 5 stars

Hi I'm a bit concerned the order I…

Hi I'm a bit concerned the order I posted has not been filled and no payment taken! Will I ever get my order it's been nearly three weeks!

23 October 2018
Unprompted review
Atlas For Men France logo

Reply from Atlas For Men France

Hello, we are sorry for the inconvenience. Could you provide me with your telephone number, email address and customer number at aude@atlasformen.fr so that our customer service team can get back to you? Thanks and have a great day. Aude@Atlasformen

Rated 1 out of 5 stars

Website not working so could not place…

Website not working so could not place order.
Very poor service.

14 October 2018
Unprompted review
Atlas For Men France logo

Reply from Atlas For Men France

Hello, we are sorry for the inconvenience. Could you provide me with your telephone number, email address and customer number at aude@atlasformen.fr so that our customer service team can get back to you? Thanks and have a great day. Aude@Atlasformen

Rated 1 out of 5 stars

Lack of customer care

I called regarding my delivery as purchased 5 days ago it states delivery within 3-5 days no communication regarding despatch I called up and am now told 7-10 working days that's 2 weeks not impressed will not been buying from them again

9 October 2018
Unprompted review
Atlas For Men France logo

Reply from Atlas For Men France

Hello, we are sorry for the inconvenience. We aim to deliver all orders within 5 working days however as we have only just launched in the UK, we have some orders that may arrive between 7-10 working days. If you ordered online, you can track your order by logging into your customer account or alternatively contact our customer service team who would be happy to look into the situation for you. Have a great day. Aude@Atlasformen

Rated 2 out of 5 stars

hi cheap and nasty

hi, just bought two long sleeve poloshirts.catalouge stated rrp £70,idont think so they are cheaply made from inferior material,a total waste of money I could buy better quality clothes in my local market.i will not be buying anything else from this company.

9 October 2018
Unprompted review
Atlas For Men France logo

Reply from Atlas For Men France

Hi Robin, I am sorry to hear this. We want you to be 100% satisfied with your purchase so if this is not the case please feel free to return it for a refund or exchange. You’ll find all of the returns information on the back of your invoice. Have a great day. Aude@Atlasformen

Rated 1 out of 5 stars

I ordered a medium fleece jacket it…

I ordered a medium fleece jacket it said large & it was . I phoned customer service. They told me it was french . More or less said tough they couldn’t care less .it was too big to be medium now they want me to pay p& p to send it back . Liberty

3 October 2018
Unprompted review
Atlas For Men France logo

Reply from Atlas For Men France

Hello, I am sorry to hear that you are unhappy with your purchase. Our products are indeed labelled with the French sizes which is why we specify the UK equivalent on your invoice and on the size guide leaflet in your parcel. Our sizes are generous which is why your item may be too big. Our customer service team will be happy to solve your query so please forward your original message to aude@atlasformen.fr stating your full name and customer number. Thank you and I look forward to hearing from you shortly. Have a lovely evening. Aude@Atlasformen

Rated 1 out of 5 stars

Website different

Had a catalogue, tried to order something and found that the website has totally different goods. Sorry, would not trust such a firm.

17 September 2018
Unprompted review
Atlas For Men France logo

Reply from Atlas For Men France

Thank you for your feedback. We apologise for this inconvenience but not to worry, our website only went live this morning which is why you couldn’t find your catalogue items yesterday evening. You’ll be able to find all of the items in your catalogue when you visit the site today. Here’s a direct link to help you out: https://www.atlasformen.co.uk/rec-sales/autumn-collection-3412.aspx
Have a great day and don’t hesitate to contact us if we can be of further help! Aude@Atlasformen

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