Atlas Ferries Reviews 

665
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 291 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online booking system is completely straightforward, incredibly smooth, and very easy to navigate from start to finish. Travelers consistently appreciate the very competitive prices, noting that they achieve substantial financial savings compared to booking trips directly through alternative providers. Consumers note that the staff members are exceptionally professional, friendly, patient, and courteous throughout all customer interactions and inquiries. Reviewers repeatedly mention the remarkably prompt response times when requesting quotes, asking general questions, or making necessary schedule adjustments to their travel arrangements. Many people state they would gladly use these reliable services again.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting fast, efficient communication,... See more

Booking process

Reviewers mention positive feedback about booking process, highlighting that it is simple, competitive, and... See more

Price

Clients share positive opinions on price, consistently highlighting very reasonable rates and substantial... See more

Staff

People report positive experiences with staff, highlighting extremely professional, polite, and helpful... See more

Response time

Users describe positive interactions with response time, frequently noting that people receive swift replies... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was given the information on Atlas ferries by an Airbnb that I booked with and got a cheaper price than booking directly with the ferry company. We booked a second trip with booking.com who were not... See more

Company replied

Rated 5 out of 5 stars

We travel to the Island alot to visit family but usually do the round trip in a day. This time we decided to make a weekend of it and booked chalet accommodation. The Atlas Ferry link was provide... See more

Company replied

Rated 5 out of 5 stars

Despite the original on line booking not being received, which we thought was down to the bank holiday weekend. Once I contacted Atlas by telephone to discuss the issue Matthew was extremely helpful a... See more

Company replied

Rated 5 out of 5 stars

Similar to most of the reviews, we booked our accommodation and the host sent the link for Atlas. Filled out a simple form for preferred sailings and the quote came back very quickly. Once paid the... See more

Company replied


Company details

  1. Ferry Service
  2. also in
  3. Travel Agency

Written by the company

Atlas Ferries assists visitors to the Isle of Wight with the very best in ferry booking. We have access to discounted travel as long as you are staying with a partner of Atlas. --------------------------------------------------- If you are not staying with one of accomodation partners please get in touch and we will try to assist by connecting your host to our partner service so we can offer you a discount. Tks


Contact info

5.0

Excellent

TrustScore 5 out of 5

665 reviews

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5.0

All reviews

(665)

277 reviews in the last 12 months

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Rated 5 out of 5 stars

Trip to Isle of Wight

Really good ferry to get on, staff are friendly including in the café service and quick ride we really enjoyed our trip keep on guys nice atmosphere

1 April 2026
Atlas Ferries logo

Reply from Atlas Ferries

tks. Glad it all went smoothly

Rated 5 out of 5 stars

Outstanding Customer Service

Fantastic company, outstanding customer service. So helpful with any queries. Very straight forward booking process. Gave them our details and they managed the whole booking for us and made changes for us at a later date. Karen was so helpful, even replying over the bank holiday weekend which I did not expect. Companies with excellent customer service really deserve to be praised nowadays. Would definitely use again and wouldn’t hesitate to recommend them.

6 April 2026
Unprompted review
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Reply from Atlas Ferries

Very kind words. Many thanks.

Rated 5 out of 5 stars

Amazing experience with Atlas

Amazing experience with Atlas. Karen was so helpful throughout. We have been to the Isle of Wight a few times but this is the first time we’ve used Atlas. Will always be using them from now on!

4 April 2026
Unprompted review
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Reply from Atlas Ferries

always welcome. I hope you have a great trip.

Rated 5 out of 5 stars

Easy to use and saved money

Swift, accurate, saved some money and easy to do. Will be using them again for any future ferry travel. Genuinely cheaper using them rather than the main provider.

3 April 2026
Unprompted review
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Reply from Atlas Ferries

great to hear this. I look forward to assisting you in the future.

Rated 5 out of 5 stars

Very impressed

First time user and very impressed with the ease of booking and saving.

31 March 2026
Unprompted review
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Reply from Atlas Ferries

tks. I hope you enjoy your trip

Rated 5 out of 5 stars

Very responsive

Very responsive, even at weekends. Delivered a great price.

30 March 2026
Unprompted review
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Reply from Atlas Ferries

tks. Happy to help.

Rated 5 out of 5 stars

Excellent service

Would highly recommend. Very good ferry prices, fast to reply, easy online payment. Confirmation quick. Have booked 2 crossings for this year. Will definitely use Atlas Ferries again

31 March 2026
Unprompted review
Atlas Ferries logo

Reply from Atlas Ferries

tks. We look forward to assisting you again in the future.

Rated 5 out of 5 stars

VERY GOOD PRICE

Incredibly quick to book, really efficient and easy website and a VERY GOOD price.

30 March 2026
Unprompted review
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Reply from Atlas Ferries

tks. Wishing you a great trip.

Rated 5 out of 5 stars

Brilliant service

Brilliant service, friendly helpful staff and would definitely use again.

30 March 2026
Unprompted review
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Reply from Atlas Ferries

tks. I hope you have a fun trip

Rated 5 out of 5 stars

Good price

Good price , I will traveling in 1 week so far smooth service

29 March 2026
Unprompted review
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Reply from Atlas Ferries

tks. safe travels

Rated 5 out of 5 stars

Brilliant company to deal with.

Chris was very helpful in helping me purchase a return ticket from Lymington to Yarmouth. His advice and freely given information was kind and very professional. At a later date I needed to change the registration number of the car I was using for the crossing. A short e-mail to Atlas Ferries and Karen sorted it for me. I highly recommend Atlas Ferries.

2 October 2025
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Reply from Atlas Ferries

great! Tks for the review, its always appreicated.

Rated 5 out of 5 stars

Fantastic service

Fantastic service. A lovely friendly and personal experience, but the guys are so efficient and helped immediately too. Would certainly recommend..! Thanks.

26 March 2026
Unprompted review
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Reply from Atlas Ferries

tks. I hope you have a fun trip

Rated 5 out of 5 stars

Ferry booking made simple !

Booking was a great experience. I had earlier been very confused by the main ferry company. Karen at Atlas came to the rescue and all was demystified! This kind of skilled customer service is a bit rare these days.

24 March 2026
Unprompted review
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Reply from Atlas Ferries

Nice to hear we delivered on customer experience. Tks for the feedback.

Rated 5 out of 5 stars

Quick and slick

We were guided to Atlas by the owner of the Airbnb we booked for a short break in the IoW. Never used this system before and I have always used Red Funnel ferries however the price was very good and lets see how Wightlink perform this trip. The booking process via Atlas was very quick and slick, almost instantaneous. Impressive stuff and good price.

24 March 2026
Unprompted review
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Reply from Atlas Ferries

Glad to hear it. Wightlink will look after you I am sure. Safe travels

Rated 5 out of 5 stars

Excellent service

Very efficient and responsive exchanges with pleasant reps. Excellent discount offered and prompt arrangements made for tickets which came through almost immediately after payment.

23 March 2026
Unprompted review
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Reply from Atlas Ferries

wishing you a fun trip. tks

Rated 5 out of 5 stars

Great experience

Great experience. Return ferry tickets to Isle of Wight booked easily by email. Fast response and great price. Customer service 5*

21 March 2026
Unprompted review
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Reply from Atlas Ferries

tks. I hope you have a great trip

Rated 5 out of 5 stars

What excellent service

What excellent service,
I would recommend Atlas 100%, so pleased our holiday accommodation gave us your details. From enquiry to response to booking, thank you Atlas, the best.

19 March 2026
Unprompted review
Atlas Ferries logo

Reply from Atlas Ferries

Tks for the reveiw, Its always appreicated

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