Atlas Ferries Reviews 

665
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 291 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online booking system is completely straightforward, incredibly smooth, and very easy to navigate from start to finish. Travelers consistently appreciate the very competitive prices, noting that they achieve substantial financial savings compared to booking trips directly through alternative providers. Consumers note that the staff members are exceptionally professional, friendly, patient, and courteous throughout all customer interactions and inquiries. Reviewers repeatedly mention the remarkably prompt response times when requesting quotes, asking general questions, or making necessary schedule adjustments to their travel arrangements. Many people state they would gladly use these reliable services again.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting fast, efficient communication,... See more

Booking process

Reviewers mention positive feedback about booking process, highlighting that it is simple, competitive, and... See more

Price

Clients share positive opinions on price, consistently highlighting very reasonable rates and substantial... See more

Staff

People report positive experiences with staff, highlighting extremely professional, polite, and helpful... See more

Response time

Users describe positive interactions with response time, frequently noting that people receive swift replies... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was given the information on Atlas ferries by an Airbnb that I booked with and got a cheaper price than booking directly with the ferry company. We booked a second trip with booking.com who were not... See more

Company replied

Rated 5 out of 5 stars

We travel to the Island alot to visit family but usually do the round trip in a day. This time we decided to make a weekend of it and booked chalet accommodation. The Atlas Ferry link was provide... See more

Company replied

Rated 5 out of 5 stars

Despite the original on line booking not being received, which we thought was down to the bank holiday weekend. Once I contacted Atlas by telephone to discuss the issue Matthew was extremely helpful a... See more

Company replied

Rated 5 out of 5 stars

Similar to most of the reviews, we booked our accommodation and the host sent the link for Atlas. Filled out a simple form for preferred sailings and the quote came back very quickly. Once paid the... See more

Company replied


Company details

  1. Ferry Service
  2. also in
  3. Travel Agency

Written by the company

Atlas Ferries assists visitors to the Isle of Wight with the very best in ferry booking. We have access to discounted travel as long as you are staying with a partner of Atlas. --------------------------------------------------- If you are not staying with one of accomodation partners please get in touch and we will try to assist by connecting your host to our partner service so we can offer you a discount. Tks


Contact info

5.0

Excellent

TrustScore 5 out of 5

665 reviews

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5.0

All reviews

(665)

277 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Booking was simple

Booking was simple, answered any questions straight away.
Very efficient and friendly

4 March 2026
Unprompted review
Atlas Ferries logo

Reply from Atlas Ferries

tks. Wishing you safe travels

Rated 5 out of 5 stars

Smooth, Stress-Free Booking

Used this service when booking our ferries for an upcoming stay on the island and honestly, it couldn’t have been easier. The whole process was smooth from start to finish and the team kept us updated with clear, prompt communication throughout. Would definitely recommend and wouldn’t hesitate to use them again!!

3 March 2026
Unprompted review
Atlas Ferries logo

Reply from Atlas Ferries

tks for the review. I hope you have a great trip.

Rated 5 out of 5 stars

Great Service

A very easy and quick way to secure a significant discount on ferry travel.
The company responded very promptly to my request for a quote and the payment link was easy to follow.
I would definitely recommend Atlas Ferries as they offer a personal and quick service.

23 February 2026
Unprompted review
Atlas Ferries logo

Reply from Atlas Ferries

Brilliant. I hope you have a great trip

Rated 5 out of 5 stars

Very efficient service

Very efficient service. We were signposted to Atlas by our accommodation on IOW. The system was easy, clear and quick.

23 February 2026
Unprompted review
Atlas Ferries logo

Reply from Atlas Ferries

Great. Tks for your feedback

Rated 5 out of 5 stars

Very efficient!

Recommended by our accommodation supplier and the whole process with the discounted rate was extremely efficient. Highly recommended. Thanks!

15 February 2026
Unprompted review
Atlas Ferries logo

Reply from Atlas Ferries

Tks. Safe travels!

Rated 5 out of 5 stars

Great discount

Were recommended by the accommodation we used for a discount for a our ferry crossing very impressed by the ease and speed of our enquiry. Great discount would definitely recommend.

15 February 2026
Unprompted review
Atlas Ferries logo

Reply from Atlas Ferries

tks for the review. I hope you have a great trip.

Rated 5 out of 5 stars

Brilliantly efficient service!

I've just used Atlas Ferries for the first time to book tickets to the IOW having been given their details by our the owners of our accommodation. The process was wonderfully efficient and we were all booked up by Jonathan in record time!

15 February 2026
Unprompted review
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Reply from Atlas Ferries

great to hear this. I hope you have a fun trip.

Rated 5 out of 5 stars

Great experience thank you.

Very quick responses to emails throughout. Great price. Very flexible with requests and answered all my questions. Very patient and friendly throughout. Thank you.

27 January 2026
Atlas Ferries logo

Reply from Atlas Ferries

Just the way it should be. Tks for the feedback. I hope you have a great trip.

Rated 5 out of 5 stars

Great discount, smooth service

Altas Ferries were recommended by our accommodation host and we are so pleased we clicked the link and booked through them as we saved about £150 per car. It was a quick, easy experience and Karen was extremely helpful and professional.

6 February 2026
Unprompted review
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Reply from Atlas Ferries

Just as it should be. Glad we saved you money. I hope you have a great trip.

Rated 5 out of 5 stars

Excellent service

Chris was amazing. Quick responses to questions and tickets issued immediately after payment. Great service

11 February 2026
Unprompted review
Atlas Ferries logo

Reply from Atlas Ferries

Great. I hope you have a great trip Wootton Creek is lovely and a personal favorite

Rated 5 out of 5 stars

From a one-property self-catering owner

As a one-property self-catering accommodation provider on the Isle of Wight, feeling increasingly "squeezed" by increases in operating costs I was so happy to be introduced to Atlas Ferries. They look to be making a really valuable offering to guests and I am sure our business will really benefit from their service and the discounts they are securing for guests. I am extremely grateful.

11 February 2026
Unprompted review
Atlas Ferries logo

Reply from Atlas Ferries

Great to have you onboard. Tks for your kind words.

Rated 5 out of 5 stars

2nd time user

2nd time user
Having used Atlas Ferries last year, I have now booked for 2 cars for our summer holiday 2026 with my daughter and her family.
Very easy for to use, Chris came back to be within a very short time frame to confirm the price and the payment link was sent with his email. Paid and booked easily and would be happy to use again, we go to the Island at least once a year and have been over 35 times since 1993!
100% recommend this company to book our ferry

8 February 2026
Unprompted review
Atlas Ferries logo

Reply from Atlas Ferries

tks for your kind words and its lovely to hear you enjoy our home as much as we do.
Wishing you a fun and safe trip.

Rated 5 out of 5 stars

Fast and efficient

From my initial enquiry to receipt of my e ticket, the whole process was fast and efficient. If you have a holiday let booked on the island, I would wholeheartedly recommend Atlas Ferries for your ferry crossing. The booking process was easy to do online and the price was good. 10/10 from my experience.

7 February 2026
Unprompted review
Atlas Ferries logo

Reply from Atlas Ferries

tks for your review. We appreicate it. I hope you have a great trip.

Rated 5 out of 5 stars

Very good

Fast - efficient - easy process - good price - thoroughly recommended

27 January 2026
Atlas Ferries logo

Reply from Atlas Ferries

tks for the review

Rated 5 out of 5 stars

Quick to respond

They immediately responded to my query and the quote was sent on the same day.

28 January 2026
Atlas Ferries logo

Reply from Atlas Ferries

tks. Safe travels

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