Je n’ai toujours pas reçu ma commande…
Je n’ai toujours pas reçu ma commande après 1 mois. J’ai eu un contact hier et depuis plus rien. Le site a disparu. Ils ne sont plus joignable par mail! Que ce passe-t-il?
28 May 2025
Unprompted review
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Company details
Written by the company
Welcome to Atelier Lume, where timeless elegance meets exceptional craftsmanship. At Atelier Lume, we specialize in crafting luxurious furniture and exquisite designer replicas that embody classic sophistication and contemporary comfort. Each piece is thoughtfully designed, meticulously crafted, and delivered with the utmost care, reflecting our passion for quality and attention to detail. We believe that true luxury lies in personalization. That’s why Atelier Lume offers a bespoke experience, allowing you to customize your furniture with premium materials such as velvet, vegan leather, suede, or wool, and a stunning palette of colors. Our mission is simple: to make iconic design accessible without compromising on quality. Your satisfaction is at the heart of everything we do, and we strive to exceed your expectations at every turn. Experience Atelier Lume—where exceptional service meets unparalleled style.
Contact info
3.3
Average
4 reviews
Hasn’t replied to negative reviews
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La marque a totalement disparu
La marque a totalement disparu me laissant ainsi sans solution suite à une erreur de production de leur part. La couleur qui a été reçue ne correspond pas à la couleur que j’ai commandé. Malgré plusieurs contacts par mail et Instagram, la marque ne m’a plus donné de nouvelles alors qu’ils ont reconnu l’erreur. Je suis extrêmement déçue au vu du prix du fauteuil !
Par ailleurs, je tiens à signaler que la marque a pris le temps de supprimer mes commentaires demandant à avoir une réponse de leur part sous leurs publications mais n’a pas pris la peine de me répondre avant de disparaître quelques jours après
28 May 2025
Unprompted review
Rien à dire mise à part PARFAIT !
Superbe expérience ! Livraison conforme au délais annoncé ! Puis ma copine est satisfaite donc je le suis également ! Je recommande fortement !
1 April 2025
Unprompted review
Commande reçue rapidement et article…
Commande reçue rapidement et article qualitatif. Très satisfait !
12 April 2025
Unprompted review
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