Ordered 2 rings from here one fit perfectly but the other was too big. I filled in a returns form and sent the ring back recorded delivery. I have proof from Royal Mail that the ring has been received... See more
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DONT BUY FROM HERE YOU CANT RETURN GOODS THAT ARE CHEAP NASTY MATERIAL YOU RETURN THE GOOD COSTING £35.00 RETURN FEE THEN 6 MONTHS LATER THEY RETUIRN THE GOODS AND STILL NOT REFUND..
If I could put 0 stars I would! AVOID AVOID AVOID!!!!!! Do not be fooled by the pictures! I ordered a dress in 12/02/2025 (Total £27.00) and received it 06/03/2025. It looked NOTHING like... See more
My daughter was looking for a necklace that would compliment her prom dress. We liked the idea of being able to create our own. Our 1st purchase was for Christmas. A gold rope chain , diamanté carabi... See more
Company replied
Company details
Written by the company
Boutique jewellery by Taylor & Darby Ward. Inspired by womanhood and sisterly bonds. The Perfect Gift.
Contact info
United Kingdom
- hello@astalia.com
- astalia.com
2.6
Poor
112 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Gorgeous necklace
Gorgeous necklace, good quality, arrived quickly and would highly recommend x
11 May 2023
Unprompted review
Reply from Astalia
Hi Sarah, Thank you so much for your kind words! We’re thrilled to hear you had a great experience and love your new piece. We appreciate your support!
I have bought a few pieces now from the…
I have bought a few pieces now from the lovely Astalia & every time the service has been outstanding. I placed my last order in the morning & the items arrived the next day. The sets I have are all lovely, great quality & look stunning.
Thank you 💕
2 June 2023
Unprompted review
Reply from Astalia
Hi Emma, We’re so glad to know you’re happy with your purchase! Thank you for choosing us and for taking the time to share your experience.
Beautiful Jewellery, excellent service!
I have ordered for myself and was so impressed that I ordered various pieces for gifts. The quality is amazing and such good value.
The customer service is also excellent. I made the mistake of ordering the wrong size cross, and they responded so quickly and although it was entirely my error they didn’t hesitate replacing with the correct one.
Highly recommended.
20 July 2023
Unprompted review
Reply from Astalia
Hi Jade, Your feedback truly brightens our day! We’re delighted you enjoyed our product and service. Thanks for being part of our community!
Great Quality & service
I have purchased various bracelets and I am so pleased with the quality and speedy service - love my Pearl bracelet ❤️highly recommend!
13 July 2023
Unprompted review
Reply from Astalia
Hi Jeanette, Hearing that you’re satisfied with your item makes our day! We’re grateful to have amazing customers like you and look forward to serving you again.
Lovely products
Lovely products, I now have a couple of the necklaces in gold and silver with different charms. Always guaranteed that when I wear them someone will comment on them. Amazing quality and love how versatile they are. My only go to accessories now.
19 July 2023
Unprompted review
Reply from Astalia
Hi Hannah, We’re so glad to know our products and service met your expectations! Your feedback motivates us to keep delivering the best experience.
Amazing jewellery
Amazing jewellery. Quick delivery high quality products!!
1 April 2023
Unprompted review
Reply from Astalia
Hi Antonia, Hearing that you’re satisfied with your item makes our day! We’re grateful to have amazing customers like you and look forward to serving you again.
In love with my necklace
Super fast delivery. Absolutely gorgeous jewellery and amazing quality. I will not be purchasing from anywhere else.
24 June 2023
Unprompted review
Reply from Astalia
Hi there, We’re so glad to know you’re happy with your purchase! Thank you for choosing us and for taking the time to share your experience.
Lovely jewellery
Really lovely jewellery. Have purchased twice. Excellent quality. Fast delivery & packaged lovely.
20 April 2023
Unprompted review
Reply from Astalia
Hi Georgi, Your feedback truly brightens our day! We’re delighted you enjoyed our product and service. Thanks for being part of our community!
Great item
Great item, shipped fast - due to international shipping and customs it took a bit longer, so far is holding up well! Looking forward to purchasing more items :)
6 July 2023
Unprompted review
Reply from Astalia
Hi Kat, It means a lot to us that you’re pleased with your experience. Thank you for your wonderful review and for trusting us with your purchase.
Love the jewellery
Love the jewellery from these girls, I have 2 sets already and will continue to grow my collection. Sizing is perfect and the way you can mix and match the accessories means they are personal to me..
3 July 2023
Unprompted review
Reply from Astalia
Hi Joanna, Hearing that you’re satisfied with your item makes our day! We’re grateful to have amazing customers like you and look forward to serving you again.
Great products
Great products, service and I will continue buying as new ranges come out!
1 June 2023
Unprompted review
Reply from Astalia
Hi there, Thank you for the fantastic review! It’s wonderful to hear you’re pleased with your order, and we’re grateful for your support.
Great jewellery
Great jewellery
My pearl necklace and pendant really makes a statement.
Good quality and great service.
Love it
25 June 2023
Unprompted review
Reply from Astalia
Hi Liv, We’re over the moon that you’re happy with your purchase! Thank you for sharing your positive experience with us.
Great quality jewellery at good prices 💗
23 June 2023
Unprompted review
Reply from Astalia
Hi Joanne, Thank you so much for your kind words! We’re thrilled to hear you had a great experience and love your new piece. We appreciate your support!
Best piece of jewellery I’ve bought and…
Best piece of jewellery I’ve bought and the quality is exceptional :)
20 May 2023
Unprompted review
Reply from Astalia
Hi there, We’re so glad to know you’re happy with your purchase! Thank you for choosing us and for taking the time to share your experience.
Lightning bolt necklace
I ordered a lightning bolt necklace and it is stunning ! Everyone comments on it
11 March 2023
Unprompted review
Reply from Astalia
Hi Paula, Thank you so much for your kind words! We’re thrilled to hear you had a great experience and love your new piece. We appreciate your support!
Amazing jewellery...
Amazing jewellery...
Fast delivery.
Can't wait to buy more.
20 July 2023
Unprompted review
Reply from Astalia
Hi Julie, We’re so glad to know you’re happy with your purchase! Thank you for choosing us and for taking the time to share your experience.
I love my jewellery and super fast…
I love my jewellery and super fast delivety.
one small issue- I had ordered 2 bracelets in error and noticed as soon as I confirmed payment. I immediatly contacted Astalia by email . I had no repsonse for 2 days , meantime my order had been despatched and I was advised they were unable to cancel extra bracelet ordered .Maybe if my email had been picked up quicker my error in ordering could have been corrected. I am waiting on astalia to get back to me to advise what courier to use to return extra bracelet .As I have stated I am more than happy with my order and cant wait to show it off
17 July 2023
Unprompted review
Reply from Astalia
Hi there, Thank you for choosing us and for taking the time to share your experience.
Love this brand
Loveeeee my bracelet wear it all day everyday, cant recommend this brand enough!!
25 June 2023
Unprompted review
Reply from Astalia
Hi Georgie, Thank you so much for your kind words! We’re thrilled to hear you had a great experience and love your new piece. We appreciate your support!
I received my necklace from a friend as…
I received my necklace from a friend as a gift and I absolutely love it. I’ve since bought more items for myself and gifts for others. Highly recommend you will not be disappointed.
4 June 2023
Unprompted review
Reply from Astalia
Hi Hayley, We’re so glad to know you’re happy with your purchase! Thank you for choosing us and for taking the time to share your experience.
Love my necklace and bracelet….really…
Love my necklace and bracelet….really good quality, my skin is usually very sensitive when wearing jewellery but these are brilliant, I wear them all the time with no problems!….delivered in 2 days… I now know what to buy for my friend’s birthday!……
2 June 2023
Unprompted review
Reply from Astalia
Hi Mrs.Burke, Your feedback truly brightens our day! We’re delighted you enjoyed our product and service. Thanks for being part of our community!
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