Assist Mobility Reviews 

659
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful, friendly, and knowledgeable staff who provide personalized guidance and support throughout the entire purchasing process. Many people also highlight the lightweight and sturdy design of the equipment, noting how easy it is to lift, carry, and maneuver during daily activities. Consumers are equally impressed by the remarkably fast delivery times and the simple, straightforward ordering procedure. Reviewers deeply appreciate the impressive range of specialized mobility items and matching accessories available to suit individual needs. Satisfied buyers consistently recommend the business for its exceptional service, professional approach, and truly life-changing products.

What people talk about most

Product

Consumers find product to be overwhelmingly positive, expressing widespread satisfaction with the lightweight... See more

Service

People report positive experiences with service, expressing great satisfaction with the fast order dispatch... See more

Staff

Users describe positive interactions with staff, frequently highlighting their patience, friendliness, and... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting very fast delivery times and... See more

Quality

Customers had positive experiences with quality, expressing strong satisfaction with the well-engineered and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My most recent purchase was just a bag but a bag that fits perfectly, is just the right size and folds with the stroller makes all the difference. Of course before this I bought the By Acre carbon ult... See more

Rated 5 out of 5 stars

Assist Mobility went over and above to make sure my walking aid was delivered to me as the company sending it did not deliver to my area. The mobility aid itself, the Rollz Motion Performance All Terr... See more

Rated 5 out of 5 stars

I ordered a front bag for a Topro Troja Rollator from Assist Mobility for my mother. They rang me within ten minutes of placing the order, as I had entered the delivery address incorrectly. I was impr... See more

Rated 5 out of 5 stars

Wonderful company! Kind, helpful and caring staff. Fast delivery. The By Acre rollator is life changing for me as I have dogs and was really struggling walking them with a stick. The Byacre Overlander... See more


Company details

  1. Mobility Equipment Supplier

Information provided by various external sources

Assist Mobility is a trusted business offering reliable, time tested products with the advantage of quality assured manufacturing processes and techniques. Backed by a professional team ready to assist in every aspect of customer care and attention.


Contact info

4.9

Excellent

TrustScore 5 out of 5

659 reviews

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4.9

All reviews

(659)

85 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Reliable

I have made two purchases and one was extremely fast and the other was made over the New Year holiday so naturally took a few days longer but they communicated with me throughout. I would highly recommend them!

29 December 2025
Rated 5 out of 5 stars

Good Choice

I have bought 2 rollaters in the past but wanted a lightweight one this time to allow me to lift it into the boot of my car. This byAcre rollator is excellent. It is perfect for me as I can lift it with one hand. It's very stable, and manoeuvrable.

5 January 2026
Rated 5 out of 5 stars

Acre Carbon Ultralight.

Following the home visit by Phil and the excellent demonstration, I decided to purchase the Acre carbon ultralight. There was no pressure to buy on the day.
It arrived two days later and I am very pleased with it.

8 December 2025
Rated 5 out of 5 stars

Service was great .

Helpful service was great , advice given when needed . Able to speak to customer services about my order with prompt response.Would definitely use Assist Mobility again if I needed to .

3 December 2025
Rated 5 out of 5 stars

Excellent Advice

This is the second item I have purchased from Assist Mobility. Each time I have had excellent advice on what to purchase. They listen to your issues and then advise for your benefit not their own. I happily recommend them when asked.

17 November 2025
Rated 5 out of 5 stars

An extremely satisfactory experience

Extremely pleasant friendly and very helpful staff. The net bag I bought to go on my Rollator is ideal for my purposes. I was able to return the shopping bag, which had more capacity than I needed, without a problem. Even better I could even talk to a real person’!

14 November 2025
Rated 4 out of 5 stars

Replacement of brake handles and levers

I received helpful advice regarding the problems I had with the brakes on my Rollator and was able to fit the new brake handles and levers. However, I have not had the walker for long (only 2 years) and am disappointed that these parts had to be replaced especially at such high cost.

22 October 2025
Rated 5 out of 5 stars

Im VERY pleased with my ultralight and…

I am really pleased with my ultralight and my overland. A repair for the noise was made to my overland so my overland is now quiet. Walking is now a much more pleasurable experience it also helps my bad back. Would definitely use assist mobility in the future. It’s nice to have a company that you can contact and speak to a real person, and also they actually call you back if they say they will.(Special thanks to Suzanne for sorting things out for my with my noisy overland)

13 October 2025

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