Prompt, professional and empathetic after an accidental collision with ironwork on a training ride cracked my campagnolo Bora Ultra wheelset. Provided all proof and they liaised directly with my mecha... See more
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Review summary
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Reviews shaping this summary
Where to begin, unfortunately this is the 2nd time I’ve had to claim for the theft of an ebike in the same year. Ellie Kyle yet again has made this as pain free as possible and I can’t thank her enoug... See more
Company replied
Nothing but positive things to say. My fiance lost the stone from her engagement ring, i had to make a claim but it was super easy to do and the team were ultra responsive and always got back to me wi... See more
Company replied
I have recently gone through the claim process for a stone lost in my engagement ring. I have had an excellent experience with Assetsure and highly recommend. They have been professional throughout wi... See more
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Company details
- Jewelry and Watch Insurance Company
- Cycle Insurance Company
- Insurance Agency
- Insurance Broker
- Insurance Company
About Assetsure Insurance
Written by the company
Why Choose Assetsure
We are a specialist company dedicated to providing our customers with insurance products to suit their needs. Our polices are underwritten by a number of insurers and we also have Lloyd’s of London cover holder status. We pride ourselves on offering an excellent service to customers and being able to offer products we believe to be genuinely helpful & innovative. Key products include: Jewellery insurance (for items such as Engagement rings and Watches) Fine Art, Collectables and Pedal Cycle Insurance. Jewellery Insurance Engagement Ring Insurance Wedding Ring Insurance Watch Insurance Contact us
We are a specialist company dedicated to providing our customers with insurance products to suit their needs. Our polices are underwritten by a number of insurers and we also have Lloyd’s of London cover holder status. We pride ourselves on offering an excellent service to customers and being able to offer products we believe to be genuinely helpful & innovative. Key products include: Jewellery insurance (for items such as Engagement rings and Watches) Fine Art, Collectables and Pedal Cycle Insurance. Jewellery Insurance Engagement Ring Insurance Wedding Ring Insurance Watch Insurance Contact us
Money Back
30 day money back guarantee
We are so confident in the product we supply that we have arranged with the insurers to allow you 30 days to change your mind and request a full refund, this is rather than the generic 14 days given by most. Even if after the 30 days is up, you decide our policy is not for you, we will refund you all of the insurance you haven't used with no deductions from the return of premium.
Contact info
3rd Floor Peek House, EC3M 1EB, London, United Kingdom
- 0208 0033 190
- enquiries@assetsure.com
- assetsure.com
4.9
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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I’m extremely pleased with the quote I…
I’m extremely pleased with the quote I received for my fiancée’s engagement ring. I made a small mistake during the process, but after contacting them, they adjusted my policy quickly and without any hassle. Their communication was excellent throughout. I uploaded photos of the ring and was accepted straight away. I highly recommend this insurance company.
17 February 2026
Reply from Assetsure Insurance
Thank you for your review and your kind words. We are pleased you like our service. Thank you also for choosing us to insure your fiancée’s engagement ring.
Good customer service
Nice to talk to a ‘real’ person and someone who calls you when they say they will.
11 February 2026
Reply from Assetsure Insurance
Thank You for choosing to insure your watch with us and for your review. We’re pleased you had the opportunity to speak with Viraj, he genuinely enjoys helping clients protect their watches. We believe it’s important to contact customers at a time that suits them, and we always strive to be on time when we call back.
Thanks assetsure insurance
Very professional, friendly, sympathetic, and timely too. It’s devastating losing a wedding/engagement ring and I’m so glad I had the team to help me get through it. Memories and sentiments can never be replaced but it helps ease the pain a little knowing you have professionals to help you
18 February 2026
Reply from Assetsure Insurance
Thank you for your review and for your kind words. I will make sure our claims team see your comments; they’ll be pleased to read them.
You’re absolutely right, losing a treasured item can be devastating. It is often at the point of making a claim that you truly appreciate the value of having suitable insurance in place. We’re very pleased we were able to assist you.
Reply from Assetsure Insurance
Thank you for leaving us a review relating to your recent jewellery insurance claim.
Good to speak to a watch enthusiast…
Good to speak to a watch enthusiast about my collection - Viraj was very helpful. I was happy with the quote, fair not cheap or expensive, it felt about right.
Matt
17 February 2026
Reply from Assetsure Insurance
Viraj certainly does love his watches. I'll let him know your comments Matt. Thank you also for choosing us to arrange your insurance and for leaving us a review.
Reply from Assetsure Insurance
Thank you for choosing us to arrange your insurance over. You spoke to Jack, he'll be pleased to hear how helpful he was.
Professional and straifgtforward
16 February 2026
Reply from Assetsure Insurance
Thank you for insuring your watch with us, and for leaving us a review.
Very straightforward
Very straightforward, helpful and clear information. Reassuring that my item is insured .
12 February 2026
Reply from Assetsure Insurance
Thank you for your review and for choosing us to arrange your insurance.
Reply from Assetsure Insurance
Thank you for your review. We're pleased to have helped.
Fast and easy
I lost my engagement ring 9 weeks before my wedding day, I expressed my concern for time and within 2 weeks everything was resolved. Very happy with the service and Calvin who I dealt with was great
10 February 2026
Reply from Assetsure Insurance
Thank you for your review relating to your recent claim for your engagement ring. I'll let Calvin know of your comments, he'll be pleased to receive them.
Very straightforward when claiming and…
Very straightforward when claiming and speedy completion.
10 February 2026
Reply from Assetsure Insurance
Thank you for your leaving us a review of your recent experience with our claims department.
Reply from Assetsure Insurance
Thank you for your review and for choosing us to arrange your insurance.
Fantastic service!
Communication was extremely timely for loss of a diamond from my engagement ring and the whole process was very easy. The team were most accommodating due to an unforeseen delay on my side and were very patient! Claim was settled with no issues and my special ring is now back on my finger, thank you team!
6 February 2026
Reply from Assetsure Insurance
Thank you for your review. It was a pleasure to have assisted you. We know how treasured engagement rings are, and we are delighted that yours is now back where it belongs.
5 stars *****
excellent communication and quick decision making made the claim efficient and easy .
6 February 2026
Reply from Assetsure Insurance
Thank your your review of your recent experience with our claims department.
A good, quick and easy service.
The quoted price was very reasonable.
Following filling in the online application I had to phone customer services to confirm some details.
The customer service staff were very polite and helpful.
The overall process was very quick and easy.
5 February 2026
Reply from Assetsure Insurance
Thank you for your review of our service, it is much appreciated.
Reply from Assetsure Insurance
Thank you for buying a policy from us using our online system. We are pleased you found it quick and simple to use. Thank you also for your review.
Great service and professional staff
3 February 2026
Reply from Assetsure Insurance
Thank you for your review. You spoke to Jack, he'll be delighted to hear that you found him to be professional.
Very easy to deal with
Very easy, good website quoting system shows premium as you add items.
Called to speak to them at 630pm on a Monday night and they answered straight away and could help with my quote.
Set it up and had the cover and documents straight away. All very easy. Will recommend to others.
3 February 2026
Reply from Assetsure Insurance
Thank you for your review and for choosing us to arrange your insurance. We are pleased that you found our online quote system easy to use, and it was a pleasure to assist you on the phone.
Reply from Assetsure Insurance
Thank you for your review, and thank you for returning to us as a customer.
Reply from Assetsure Insurance
Thank you for your review, and for choosing us to arrange your watch insurance.
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