My partner and I purchased an offplan property in Leeds with Michael last year. Very smooth process. Michael was on hand to help during the build and also on completion, tenant moved in a couple of we... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I bought a 2 bed off plan at The Mount Leeds with Aspen Woolf with Michael. I had been in contact with Michael a few years ago but my property didn’t sell so I never went through. There was a lot of h... See more
Company replied
It was quite impressive that after a simple a phone call from Mr. Josh Brennan, in which I told him what sort of property I was looking for and my conditions, he was able to very soon send me informat... See more
Company replied
My partners and I have now purchased three properties through Michael. The off-plan purchase and completion process has been smooth every time, and Michael and his team have been brilliant throughout.... See more
Company replied
Company details
Information provided by various external sources
Aspen Woolf is an award-winning property investment company, established in 2005, with offices in the UK and overseas. We specialise in identifying wealth-building opportunities for investors of all levels, across the globe. Having gained over 15 years’ experience within the industry, and having won The Best Residential Provider Award, Aspen Woolf has become an internationally recognised name. We pride ourselves on our high level of integrity, experience and quality of service, and we have built a reputation as working in a class of our own, not exceeded by others. If you are looking to build a successful and profitable property portfolio, and join thousands of happy clients, then don’t hesitate to contact us today to speak about our industry leading investment opportunities.
Contact info
160 Fleet Street, EC4A 2DQ, London, United Kingdom
- +44 (0)203 176 0060
- info@aspenwoolf.co.uk
- aspenwoolf.co.uk
4.3
Excellent
647 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 57% of negative reviews
Typically replies within 1 week
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Good advice and choice of investments
The team were really helpful from the beginning. Jake spent time talking through the various opportunities and the size of investment with Georgina keeping the transaction on track.
Can recommend.
29 November 2022
Reply from Aspen Woolf
Dear Phil,
Thank you for the review and leaving such positive comments on your experience with Aspen Woolf, we will pass your kind feedback to Jake and Georgina who had been working hard and will be delighted to receive such positive feedback from you.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to our continued relationship ahead. Please contact us if you need any more information in the future, we are always here to help!
Many thanks,
Aspen Woolf
Professional and dedicated staff
The constant communication from Luke and members of the Aspen Woolf team, especially Anisha and Georgina, helped to make the transactions of the properties go smoothly and without concern on my part. Very professional service with strong and dedicated personnel. I will be returning to Aspen Woolf for my next property purchases based on the experience I have had with them this time.
5 December 2022
Unprompted review
Reply from Aspen Woolf
Dear Laurence,
Thank you for the in depth review and leaving such positive comments on your experience with Aspen Woolf, we will pass your kind feedback to Luke, Georgina and Anisha who had been working hard and will be delighted to receive such positive feedback from you.
We look forward to our continued relationship ahead. Please contact any of our golden team if you need any more information in the future, we are always here to help.
Many thanks,
Aspen Woolf
Aspen Woolf is a business that delivers…
Aspen Woolf is a business that delivers on their promises. Their communication is excellent. Any queries raise are responded to very quickly with informative answers. There is no chasing to be done, as they are on the case. Jim although very professional conducts himself in a friendly manor and nothing is too much for him. The follow up team of Anisha and Georgina also conduct themselves in the same manner with their after sales service. This was my first experience of buying off plan, and I can highly recommend Aspen Woolf.
25 November 2022
Reply from Aspen Woolf
Dear Chris,
Thank you for such a brilliant review. We are glad to hear you have had a great experience with Aspen Woolf, Jim, Anisha and Georgina will definitely be happy to read what you wrote!
Thank you for your kind words and we look forward to our continued relationship ahead! If you need any more information in the future, we are always here to help.
Warm Regards
Aspen Woolf
My main contacts are Ruzel, Anisha and Georgina
My main contacts are Ruzel, Anisha and Georgina. They are great. All our queries are answered in a timely manner. These guys are very helpful and professional. They ensure that the transactions are seamless. Especially, Ruzel very approachable and professional. We are still in progress but they are doing such a great job I have to do my review at this stage.
I highly recommend Aspen Wolf because of the good quality of these employees.
Well done guys!!
Bernadette & Robert
8 November 2022
Unprompted review
Reply from Aspen Woolf
Dear Bernadette and Robert,
Thank you for the review and leaving such positive comments on your experience with Aspen Woolf, we will pass your kind feedback to Ruzel, Anisha and Georgina who had been working hard and will be delighted to receive such positive feedback from you.
We constantly strive to provide the best customer experience throughout the buying process and beyond, and it's always nice and encouraging to hear that we are doing it well.
We look forward to our continued relationship ahead. Please contact us if you need any more information in the future, we are always here to help.
Many thanks,
Aspen Woolf
I have the experience of doing business…
I have the experience of doing business with Ruzel and it has been amazing. He is very communicative and help in every step of the way.
7 October 2022
Unprompted review
Reply from Aspen Woolf
Dear Joan,
Thank you for leaving us such a wonderful review!
We are thrilled that you loved your experience with Aspen Woolf. Ruzel will definitely be over the moon to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
So thank you for your kind words and we look forward to our continued relationship ahead!
Best wishes
Aspen Woolf
Recently purchased an apartment in Leeds
Recently purchased an apartment in Leeds, Sky Gardens through Jake Carling at Aspen Wool. He has supported us through the whole process, even after he had earned his commission, put up with our worries and concerns, liaised with us , solicitors and developers throughout. Jake and the team have been nothing but professional, we have certainly tested them with our old school ways!! After months of getting to know him, he will love a mention about his fab hair! Thank you guys, hopefully our patch of rubble will become the best apartments in Leeds once built. Lisa and Paddy x
6 October 2022
Unprompted review
Reply from Aspen Woolf
Dear Lisa and Paddy,
Thank you for the review and leaving such positive comments on your experience with Aspen Woolf, we will pass your kind feedback to Jake who had been working hard and will be delighted to receive such positive feedback from you.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to our continued relationship ahead. Please contact us if you need any more information in the future, we are always here to help!
Many thanks,
Aspen Woolf
Brilliant service by everyone from the…
Brilliant service by everyone from the sales agent to the admin guys and legal team. At times, I felt it was too smooth and simple to be true. But, that's what you get with Aspen Woolf.
My gratitude to Ruzel, Georgina and Anisha for their impeccable professionalism.
SS
20 September 2022
Unprompted review
Reply from Aspen Woolf
Dear Sunday,
Thank you for the review and leaving such positive comments on your experience with Aspen Woolf.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to our continued relationship ahead. Please contact us if you need any more information in the future, we are always here to help.
Kind regards,
Aspen Woolf
Jim was very nice and helpful…
Jim was very nice and helpful throughout the house buying process. He is always available to help with my queries.
14 September 2022
Unprompted review
Reply from Aspen Woolf
Dear BoBo,
Thanks for leaving us such a wonderful review. We are glad that you loved our services, Jim will be pleased to learn of your high praise.
We look forward to our continued relationship ahead. Please contact us if you need any more information in the future, we are always here to help.
Many thanks,
Aspen Woolf
Great experience with an attentive team
Jim supported me through a new build purchase as a first time buyer, he was kind and respectful throughout and always made time to go through my concerns, giving me the facts to support my decision making. Georgina and Anisha supported me through the exchange process, I feel they added a lot to my experience by keeping things moving in good time and dealing well with some complications along the way. All three were attentive and quick to respond. All in all a clean and easy experience for me.
25 August 2022
Unprompted review
Reply from Aspen Woolf
Dear Elliott,
Thank you for the review and leaving such positive comments on your experience with Aspen Woolf, we will pass your kind feedback to Jim, Anisha
and Georgina who had been working hard and will be delighted to receive such positive feedback from you.
We look forward to our continued relationship ahead. Please contact us if you need any more information in the future, we are always here to help.
Many thanks,
Aspen Woolf
Great team Ruzel
Great team Ruzel, Anisha and Georgina
Excellent customer service, always available to speak with you and answer your questions. I would definitely recommend and also use their service again.
23 June 2022
Unprompted review
Reply from Aspen Woolf
Dear Kev,
Thank you for such a brilliant review. We are glad to hear you have had a great experience with Aspen Woolf! Michael, Ruzel and Anisha will definitely be happy to read what you wrote.
Thank you for your kind words and we look forward to our continued relationship ahead! If you need any more information in the future, we are always here to help.
Warm Regards
Aspen Woolf
The team were always available and kept…
The team were always available and kept contact with me, the whole process was very straight forward with no Hassle. Professional and well knowledgeable
6 September 2022
Reply from Aspen Woolf
Dear Sall,
Thanks for leaving us such a wonderful review. We are glad that you loved our services.
We look forward to our continued relationship ahead. Please contact us if you need any more information in the future, we are always here to help.
Many thanks,
Aspen Woolf
Very good
Very good, Jake helped me through the whole process of purchasing an invest flat in leeds “sky gardens” he made the process very easy and he was very helpful.
5 September 2022
Unprompted review
Reply from Aspen Woolf
Dear Client,
Thanks for leaving us such a wonderful review. We are glad that you loved our services, Jake will be pleased to learn of your high praise.
We look forward to our continued relationship ahead. Please contact us if you need any more information in the future, we are always here to help.
Best wishes
Aspen Woolf
It was a pleasure dealing with Georgina…
It was a pleasure dealing with Georgina and Anisha. Their experience and knowledge was the reason I invested through Aspen Woolf. They have a great understanding of the buy to let market and would always be available for any questions I had. The whole process was smooth. I would definitely purchase through Aspen Woolf in the future.
2 September 2022
Reply from Aspen Woolf
Dear Mr Anwar,
We cannot thank you enough for leaving us such a wonderful review. We are glad that you loved our service! Anisha and Georgina are over the moon having had read your comments regarding their service, they are very grateful to receive such high praise.
Thank you once again on behalf of the Aspen Woolf Team. We look forward to our continued relationship ahead. Please contact us if you need any more information in the future, we are always here to help.
Best wishes,
Aspen Woolf
Recent experience of Aspen Woolf
I have recently been helped by Razvana, Georgina and Anisha with the purchase of my property. Their service was absolutely faultless and the advice was always informative and helpful throughout the process. I am very happy with the outcome - a first class company / staff. Highly recommended!
2 September 2022
Absolutely amazing service form both…
Absolutely amazing service form both Georgina Barrett and anisha.
Has kept me updated with everything and made sure that the whole process ran smoothly.
answered my queries when approached in a very professional manner. made me feel at ease at all times.
Hope the standard delivered by them continues.
31 August 2022
Reply from Aspen Woolf
Dear Nasreen,
Thank you for leaving us such a wonderful review!
We are thrilled that you loved your experience; Georgina and Anisha will definitely be over the moon to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to our continued relationship ahead!
Best wishes
Aspen Woolf
We have had a smooth and professional…
We have had a smooth and professional experience with Aspen Woolf when buying our investment property . Sol Khan was very clear in every conversation we had with him and answered all our questions with confidence . He gave us confidence in moving forward with our investment . Subsequently we communicated with Georgina Barrett and Anisha Patel and always had our queries addressed quite promptly. My wife and I had every confidence in Aspen Woolf based on our interactions with Sol, Georgina and Anisha and are hopeful that our investment will be ultimately a successful one.
30 August 2022
Reply from Aspen Woolf
Dear Dr Khan,
We cannot thank you enough for leaving us such a wonderful review. We are glad that you loved our service! Anisha, Georgina and Sol are over the moon having had read your comments regarding their service, they are very grateful to receive such high praise.
Thank you once again on behalf of the Aspen Woolf Team. We genuinely look forward to our continued relationship ahead. Please contact us if you need any more information in the future, we are always here to help.
Best wishes
Aspen Woolf
Email spammer, do not reply to them.
As other reviews have stated on Trustpilot, this company uses Spam marketing emails.
They use the classic spamming technique of sending emails from other domains.
Do not do business with them.
They have been reported to the Information Commissioner’s Office (ICO).
Never click unsubscribe to their spam emails or any other spam email, this will confirm to them your email account is active. If that happens you’ll receive more spam email and your email address will be added to a list that is traded with other spammers.
UPDATE:
I have worked with the Trustpilot review team and proved to them that YOU SEND SPAM emails.
No other company is involved, all the spam is originating from you.
This review is true and will stay here as a warning to others.
23 August 2022
Reply from Aspen Woolf
Dear Jon,
We are sorry to hear that you received spam e-mails from other marketing companies, we assure you the e-mails that you are referring to have not been sent by Aspen Woolf. We do comply with GDPR and we always use/store our client’s data in accordance with the Law. We cannot control the way other entities operate, and we encourage you to report any breach of data to the ICO.
As you haven’t replied to our request for further details, we are unable to investigate this matter further. Please reach out to the company that is sending these e-mails so they can remove you from their database.
Please do not hesitate to contact us if we can be of any further assistance and we would appreciate it if you remove your review as it’s inaccurate.
Kind regards,
Aspen Woolf
3rd property - repeat business should make you feel comfortable
This is the third investment property that I have bought via Aspen Woolf. The key members that I dealt with were Ruzel for the sale & Georgina for the admin afterwards. Originally I wasn't going to purchase this property but after Ruzel went through the details without the hard sell he inspired me with confidence to proceed. Georgina was always contactable and was a good interface between all of the parties involved when questions were raised. I intend to deal with Aspen Woolf again.
Remember we are talking about investment properties costing £100K upwards and not which brand of toothpaste to buy so make sure that you have carried out your due diligence, however I have no hesitation in recommending the company, the service from their staff and the quality of their investment properties
15 August 2022
Unprompted review
Reply from Aspen Woolf
Dear Client,
Thank you for leaving us such a wonderful review!
We are thrilled that you loved your experience; Ruzel and Georgina will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to our continued relationship ahead!
Many thanks,
Aspen Woolf
Great team and service
Great team, very professional! Jake, Georgina and the rest. Thank you
29 July 2022
Unprompted review
Reply from Aspen Woolf
Dear Client,
Thank you for leaving us such a wonderful review!
We are thrilled that you loved your experience with Aspen Woolf. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to our continued relationship ahead.
Best wishes,
Aspen Woolf
Great service provided by Aspen Woolf 10/10. Thank you
Great service provided by Aspen Woolf. Special thanks to Jim who was fabulous at making sure I had all the information to make the right choice. Jim is great at communication and easy to make contact through the wassapp account. Georgina has been great at making sure all the paperwork has been completed. I couldnt of done it without their help. Thank you ever so much.
28 July 2022
Reply from Aspen Woolf
Dear Miss Kaur,
Thank you for leaving us such a wonderful review. We are glad that you loved our services, Jim will be pleased to learn of your high praise.
We look forward to our continued relationship ahead. Please contact us if you need any more information in the future, we are always here to help.
Best wishes
Aspen Woolf
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