ASPCA Pet Health Insurance Reviews 

I’ve had ASPCA Pet Health Insurance for my Cat for over seven years, and overall my experience has been positive. The coverage helped significantly with emergency vet bills, and the claim submission process online was fairly simple. Reimbursements were not instant, but I usually received payment within a couple of weeks.

What I like most is the broad coverage options, especially for accidents and illnesses. It gave me peace of mind knowing I wouldn’t have to make financial decisions during an emergency.

Overall, I’d rate ASPCA Pet Health Insurance 4 out of 5 stars. It’s a solid option for pet owners looking for reliable protection, especially if you enroll your pet while they’re still young and healthy.

My claims are always paid quickly, I have never had any problems. The price is reasonable.

The website is easy to manage. The claim response is timely; great customer service. I just wished that the sticker shock to insure pets over 10 years wasn’t so much even for pets that have been relatively very healthy.

Always easy working with ASPCA health insurance

Still waiting for insurance rebate have not heard back from a claim I've done .

Affordable pet insurance

Get this:
I have my two horses insured here for accident/colic. My horse had to have colic surgery and the bill was over $17,000. Guess how much they reimbursed me? $889.00!!! Don't know how or why they denied practically everything! What a joke. Canceling this insurance immediately! I thought having insurance through the ASPCA was the right thing to do since I donate to them regularly. Thought they would be an honest and trustworthy company. WRONG!!!
ASPCA-don't bother to reply with an I'm sorry you had a bad experience and to call customer service.

Claims are easy to submit and they are paid pretty quickly, I haven’t had any issues with coverage although I do wish they didn’t cap the coverage amount.

I am satisfied with the insurance. Just wish I would not have to be reimbursed for charges.

This insurance has been wonderful, they paid me back in a Timely matter.
I would definitely recommend them.

Decent pricing but we just simply weren't using it. After years of spending thousands of dollars on insurance, canceling was a massive headache. There's no option on the website to cancel your policy, nor to message/email them requesting thus, so you're stuck calling them - And then, you're restricting to their office hours.

We might eventually enroll in insurance again when our dog gets older, but we won't be using ASPCA simply due to the headache it is to cancel a policy.

I’ve submitted 4 separate claims so far for one total issue, as there have been many vet visits. Submitting has been easy, and they have accepted explanations referencing the previous info without a problem. EOBs have been clear and reviews and reimbursements for the first three have been timely.

Train your people to not tell the client what they want to hear but actually where your claim is in the process

Responsive and fair reimbursements so far for unexpected pet accidents.

I've been using these folks for a couple of years now and I wanted to say I appreciate their efforts in getting me paid for a couple of tests from my most recent Vet visit. The way my Vet bills things it doesn't show the charge but along with my vets help the folks at ASPCA got me squared away. Again, thank you.