Casino ivibet confiscated whole my winnings so I wrote an official complaint to this site with many proves/screens and they rejected it without a reason. Completely not helpful. After your reply -... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
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Quite simply put, if it wasn’t for AskGamblers.com I would have had Zero recourse & Absolutely no means of contacting let alone holding the casino in question accountable for My specific problem & or... See more
Company replied
I’ve been browsing Casinorealm.online for a few days now, and I'm quite impressed by how clearly they explain the different casino games and their mechanics. The layout is clean, and it's easy to find... See more
Company replied
They got the attention of the casino that was not sending out my money right away. Very good experience cusse the casinos actually follow the platform and need to look good so they resolve your issue... See more
Company replied
Company details
Written by the company
AskGamblers provides players with a unique complaints system that helps them resolve any issues they may have with an online casino and get their money back. The site uses an advanced casino ranking algorithm to rate casinos and provide players with accurate information.
Contact info
Breach of guidelines
Quite simply put
Quite simply put, if it wasn’t for AskGamblers.com I would have had Zero recourse & Absolutely no means of contacting let alone holding the casino in question accountable for My specific problem & or situation. I one hundred percent owe AskGamblers.com a debt of gratitude for their assistance in resolving this matter quickly & cleanly. As an appreciative member of the AskGamblers.com community I intended on donating a little in good faith for the support. Viva La resistance! ✌🏻
4 December 2025
Reply from AskGamblers
Hi Cj,
We would like to thank you for reviewing AskGamblers on TrustPilot and for estimating our efforts so highly! Your support really matters!
Thanks again and have a great day!
Best Regards,
AskGamblers Support Team
Reply from AskGamblers
Hi Carol,
We are so grateful for your kind words. Thanks for sharing your review.
We would also like to use the occasion and invite you to contact us at support@askgamblers.com should you ever have any suggestions for improvement.
Kind Regards,
AskGamblers Support Team
Good site and fast payments and nice…
Good site and fast payments and nice games
19 December 2025
Unprompted review
Reply from AskGamblers
Dear Sven,
We are so grateful for your 5-star review. Thank you.
We would also like to mention that it seems your review is not about AskGamblers, but about a casino, and we kindly ask you to consider removing it and posting it under the correct review page on Trustpilot.
Kind Regards,
AskGamblers Support Team
Reply from AskGamblers
Hi NEW,
Thank you so much for taking the time to leave us this amazing review.
We would also like to use the occasion and invite you to contact us at support@askgamblers.com should you ever have any suggestions for improvement.
Kind Regards,
AskGamblers Support Team
Great Work from AskGamblers
18 December 2025
Unprompted review
Reply from AskGamblers
Hi Anders,
Thank you for your feedback! We appreciate you taking the time to leave a review for u,s and we are happy to hear you are satisfied with our services.
We would also like to use the occasion and invite you to contact us at support@askgamblers.com, share your AG username with us, and/or advise if you have any suggestions for improvement.
Thanks again, and have a great day!
Kind Regards,
AskGamblers Support Team
It is really good that there is…
It is really good that there is institute like askgamblers to help players. Therefore 4 stars. My own personal experience is that i have never got really much help from them because i can navigate in casino world pretty well myself. But i have seen how many cases they have solved so it is really good to have them around👍
3 April 2025
Reply from AskGamblers
Hi Badluck,
Thank you for taking the time to share your thoughts and feedback with us. We’re grateful for your honest feedback, and we’re glad you feel we’re on the right track!
We would also like to use the occasion and invite you to contact us at support@askgamblers.com should you ever have any suggestions for improvement.
Kind Regards,
AskGamblers Support Team
Askgamblers had a member who got…
Askgamblers had a member who got familiar witb my case. Honestly if it wasnt for Askgamblers to be in the middle , iWildcasino would have kept playing me around.
1. Not everything written by iwildcaaino is truth
2. "Verification department" answers once every 7 days and with every email they ask for something new.
3.On 20th say iwildcaaino did not accept my 2nd orr 3rd try of selfie-ID *(although every other casino accepted it so far)*
This time the casino asked me to make a selfie with the ID in front of a television with the logo of the casino.
4. This time was the crucial moment when the agent from Askgamblers stepped in heavy in the conversation with the casino and this is the moment this madness stopped.
5 November 2025
Reply from AskGamblers
Hi Кирил,
We would like to thank you for reviewing AskGamblers on TrustPilot and for estimating our efforts so highly! Your support really matters!
Thanks again and have a great day!
Best Regards,
AskGamblers Support Team
Askgambler is a necessity for gamblers
Askgambler is a necessity for gamblers
1 October 2025
Unprompted review
Reply from AskGamblers
Dear Agoi,
We are very grateful for your review. Thank you.
We would also like to use the occasion and invite you to contact us at support@askgamblers.com should you ever have any suggestions for improvement.
Kind Regards,
AskGamblers Support Team
username
username: 1994reddy
Very good website for the people who struck in getting funds credited
11 September 2025
Unprompted review
Reply from AskGamblers
Hi sudhakar,
We are so grateful for your kind words. Thanks for sharing your review.
We would also like to use the occasion and invite you to contact us at support@askgamblers.com should you ever have any suggestions for improvement.
Kind Regards,
AskGamblers Support Team
Ask Gamblers made the process easy
Ask Gamblers made the process easy, fair and done in a professional manner. My issue was resolved in a timely manner and the communication was informative and prompt. Thank you to the staff at Ask Gamblers. You support made all the difference and will always be appreciated.
13 May 2025
Unprompted review
Reply from AskGamblers
Hi Consumer,
We appreciate you taking the time to leave a review for u,s and we are happy to hear you are satisfied with our services.
We would also like to use the occasion and invite you to contact us at support@askgamblers.com, share your AG username with us, and/or advise if you have any suggestions for improvement.
Kind Regards,
AskGamblers Support Team
Askgamblers dont protect the players
In my experience, AskGamblers does not work well at all and is very disappointing. The website presents itself as a player protection platform, but in practice it seems to consistently side with casinos, even in cases where players have clearly been treated unfairly.
I have seen complaints and cases closed against players (including myself) who lost their money, with casinos being favored without clear evidence or transparent investigations. This creates the impression that the platform is not impartial and that its complaint system does not truly protect users.
For these reasons, I believe AskGamblers is not worth using, as it can give players a false sense of security. In my opinion, it is misleading for users who expect real support, but end up being left unprotected.
8 December 2025
Unprompted review
Reply from AskGamblers
Dear Marcos,
We are sorry that this has been your impression of AskGamblers; however, it is important to clarify a few key points.
AskGamblers is not a regulator or a court of law, but an independent mediation platform. Our role is to collect information from both parties, request supporting evidence, and reach a conclusion strictly based on the casino’s Terms & Conditions and the documentation provided. In your case, the operator supplied the requested information and evidence, which confirmed that their actions were in line with their stated rules.
We understand that this outcome was not what you had hoped for, but that does not make the investigation biased or non-transparent. As stated in the final decision, players who disagree with the outcome are always free to pursue the matter further with the relevant regulator.
Regards,
AskGamblers Support Team
Very good site
10 December 2025
Unprompted review
Reply from AskGamblers
Hi Nikola,
Thank you so much for taking the time to leave us a 5-star review - it’s much appreciated.
We would also like to use the occasion and invite you to contact us at support@askgamblers.com, share your AG username with us, and/or advise if you have any suggestions for improvement.
Kind Regards,
AskGamblers Support Team
Reply from AskGamblers
Hi kevin,
We are so grateful for your 5-star review. Thank you.
We would also like to use the occasion and invite you to contact us at support@askgamblers.com, share your AG username with us, and/or advise if you have any suggestions for improvement.
Kind Regards,
AskGamblers Support Team
Staff is helpful
Staff is helpful, respectful and all replies are in timely manner. Happy with the service
12 December 2025
Unprompted review
Reply from AskGamblers
Hi Milan,
Thank you for your feedback! We appreciate you taking the time to leave a review for us, and we are happy to hear you are satisfied with our services.
Should you ever have any suggestions for improvement, please do not hesitate to contact us at support@askgamblers.com.
Thanks again and have a great day!
Kind Regards,
AskGamblers Support Team
Most useless affiliate does not mark…
Most useless affiliate does not mark big rogue casinos like bc game and allows more victims
11 December 2025
Unprompted review
Reply from AskGamblers
Hi Samuel,
We are sorry you feel dissatisfied with our service.
However, we are unable to take any action or investigate your complaint as you failed to provide any contact information or details when we requested them. Without cooperation, we cannot resolve or address issues effectively.
If you’d like further assistance, feel free to contact us with the necessary information.
Regards,
AskGamblers Support Team
Excellent and a very helpful community.
9 December 2025
Reply from AskGamblers
Dear Mohit,
We are very grateful for your review. Thank you.
We would also like to use the occasion and invite you to contact us at support@askgamblers.com should you ever have any suggestions for improvement.
Kind Regards,
AskGamblers Support Team
They never accept complaints.
7 December 2025
Unprompted review
Reply from AskGamblers
Dear Vansh Soni,
Thank you for your review, but we respectfully disagree with this claim.
The AskGamblers Complaints Service accepts and reviews all submissions that meet our clearly defined and publicly available criteria. Every complaint is evaluated individually to ensure it falls within the scope of the service and contains the necessary documentation and information required for a fair and transparent review.
Complaints are not rejected arbitrarily. Submissions may be declined only when they do not meet eligibility requirements, involve issues outside our jurisdiction, lack sufficient evidence, or when the user has not first attempted to resolve the matter directly with the casino, as outlined in our guidelines.
In this instance, we asked you to provide your AskGamblers username or registered email address so we could locate your account, review the details of your complaint, and investigate the matter further. Unfortunately, you refused to provide this information, which made it impossible for us to verify your claim or offer assistance.
Our process is designed to protect both players and operators by maintaining fairness, accuracy, and integrity. We encourage users to review the Complaints Service rules before submitting a case and to contact our support team if they need guidance. We remain fully committed to providing an objective and transparent complaints resolution platform.
Sincerely,
The AskGamblers Support Team
Fast and helpfull
Very fast, i had a problem with a casino and they helped in less than a day get it solved with the casino who was delaying my payment, they were really friendly and have a very easy and intuitive to use website, had a great expierence until now
2 December 2025
Unprompted review
Reply from AskGamblers
Hi Silviu,
We would like to thank you for reviewing AskGamblers on TrustPilot and for estimating our efforts so highly! Your support really matters!
We would also like to use the occasion and invite you to contact us at support@askgamblers.com, share your AG username with us, and/or advise if you have any suggestions for improvement.
Thanks again, and have a great day!
Best Regards,
AskGamblers Support Team
This is the best help you can get if…
This is the best help you can get if you have issues with casino sites.
Thx to ask gambler !
5 December 2025
Unprompted review
Reply from AskGamblers
Hi Valmir,
We are so grateful for your kind words. Thanks for sharing your review.
We would also like to use the occasion and invite you to contact us at support@askgamblers.com, share your AG username with us, and/or advise if you have any suggestions for improvement.
Kind Regards,
AskGamblers Support Team
Solved very Quick
Excelence service, they manage to solve my problem, that i was having for many weeks, and Im a couple of days the problem was solve.
2 December 2025
Unprompted review
Reply from AskGamblers
Hi Marco,
Thank you for taking the time to share your thoughts and feedback with us. We’re grateful for your honest feedback and we’re glad you feel we’re on the right track!
We would also like to use the occasion and invite you to contact us at support@askgamblers.com should you ever have any suggestions for improvement.
Kind Regards,
AskGamblers Support Team
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