This was a fairly complex problem as the mechanism in the grinding unit needed to have a couple pieces moved as it was locked up. Difficult to describe a three-dimensional complex item over the phone.... See more
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He knew the product very well. He quickly determined the cause of the problem over the phone and proposed the best solution. All that despite the manufacturers replacement parts diagram being wrong.... See more
Anthony M. is a technology expert who helped me immensely to see what my next steps are in the solution of filing my insurance. He even volunteered to go further, but I can take it from here since he... See more
I am 79 yrs old & was very frustrated to lose service on both my xomo boxes. I tried working with Spectrum for 2 hrs to fix. Finally text asking me for $5 to have a tech call me. Was so frustrated... See more
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24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at SupportTP@justanswer.com or call 800-805-5962 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
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4.8
Excellent
7K reviews
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Im 76 and he did a great job getting me…
Im 76 and he did a great job getting me through the process of getting my tv working again
3 August 2026
Great experience
2 August 2026
Edward was a great technician. He was quick but explained everything he was doing so that I could follow.
I worked hoping this printer for about 20 hours myself and he did it in less half and hour (probably a lot less).
2 August 2026
Waiting for responses back and forth wasn't what I wanted to do but I got an answer so there's that.
It was easy and tech seemed knowledgeable.
2 August 2026
Venus was courteous
Venus was courteous, knowledgeable and expedient…. Wonder representative for your company
2 August 2026
Todd was great
Todd was great. Follow up was excellent. Received the refund quickly
Thank you
2 August 2026
Very rapid solution to my problem
2 August 2026
They were quick to connect me to the…
They were quick to connect me to the right person. They were kind and courteous and understood my question clearly
2 August 2026
Cobby was able to walk me through all…
Cobby was able to walk me through all of what it took to get my printer back online. He was patient with me when I asked questions gave me excellent guidance.
2 August 2026
This was a fairly complex problem as…
This was a fairly complex problem as the mechanism in the grinding unit needed to have a couple pieces moved as it was locked up. Difficult to describe a three-dimensional complex item over the phone. The answers were Sound and there was enough patience while we were trying to understand and then do what Adam was asking.
2 August 2026
The gentleman who assisted me was…
The gentleman who assisted me was patient, helpful and encouraging.
2 August 2026
The phone issue is fixed… the only down…
The phone issue is fixed… the only down side is not knowing the the charge up front… do not like surprises on bills!
1 August 2026
Finicky Problem
My problem was finicky and solving it was very time-consuming. My consultant had endless patience and was wonderfully helpful. So grateful to the Motorola Help Team!!!
1 August 2026
couldn't solve our problem
couldn't solve our problem. did give phone call and email address to Schlage.
1 August 2026
The gentleman I talked to was very…
The gentleman I talked to was very helpful and patient.
1 August 2026
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