Ask & Embla Reviews 1,101

Best customer service I ever had! I had a concern about a product and they were quick and fair with a solution. Can definitely recommend buying there.

Shipping and delivery was super fast. The jewellery also was perfect better than expected. Will definitely purchase again!

Great experience love the design, sizing and customer services thank you so much ask & embla!

Amazing customer service and beautiful jewellery. Would definitely purchase from this company again!

Ask & Embla has quickly become my new favorite jewelry. The necklace I purchased is beautiful and completely unique. Each piece is really a work of art and truly authentic. I love the weight and the obvious next level craftsmanship. Looks badass and I look forward to buying more!!

I’ve been buying septum rings from A&E since I got the piercing, and they’ve always been my favorites. They recently had a clearance sale and I was worried it would be my last chance to get some of the ones I’d always wanted, so I ordered a bunch of them. Unfortunately and through no fault of the company, the package was not delivered properly. I reached out to customer support fully expecting a “sorry, we can’t help you” since it really was out of their control (and I hadn’t bought insurance on the package) , so I was very surprised when they offered to re send the items! They even kindly re-opened the ticket for me, as I was very late responding to their offer. The package got here swiftly and there were no problems. The pieces are beautiful, well made, and interesting. They’re easy to change out and the metals are piercing quality. I truly can’t shut up about how much I like this jewelry and the service from this company.

I'm so impressed with Ask & Embla, my new favourite brand. It's really hard to find good alt jewellery in Australia and their pieces are all unique, extremely well crafted and high quality (and make a statement). Exceptional customer service and super speedy shipping as well.

I've bought earring from them earlier this month and finally was able to wear them, one of the clasps was loose, i reached out to them and they quickly sent me new ones,
Amazing support !
And the necklace i ordered after the earrings is very cute i love it.

I can easily recommend them !

Everything I've ever purchased looks amazing and it's my seconds time.The quality of the jewelry is on paar and it's a comfortable wear from septum piercings to flesh tunnels .
The customer service is also great and ready to handle any issue. I live in Romania in eastern Europe and customs has some specific requests when it comes to outside EU purchases and because of this fact I had to make some modifications to the invoice because here you can't receive free stuff.So,the customer service department helped me with this issue the second time around so that I can receive my stuff.
Love the jewelry ad appreciate the help and assistance I've received so far.
Can't wait for my next purchase!🖤🤘🙏
🤘🖤🤗

I’ve bought 4 pieces from this brand so far and have been incredibly impressed ! The pictures don’t do the quality justice. It’s really exceeded my expectations! I’ve downloaded the app, and plan to buy much more. Very happy!

I love Ask & Embla. The products are perfect for this alt person.

I recently bought a beautiful pair of earrings . I want to give a big THANK YOU to the manager for the outstanding service – so kind, helpful, and professional. It made the whole experience special.

Genuinely couldn’t wear another jewellery brand after purchasing from A&E!

The quality is pristine, the designs are so well thought out, and the customer service is 10/10. So happy I found them!❤️

Incredible quality jewelry for incredible prices! I ordered 3 septum clickers and they all fit perfectly and I've gotten so many compliments every time I wear them. I'm already scoping out which ones I want next

Completely in love with this brand and their work. I recently purchased the Unholy Grail necklace and its my favorite thing!

Amazing quality ear hangers, I will continue to order from here!

Despite the beautiful design

I had a good experience with one of their necklaces, but my experience with the “Botany Earrings” has been frustrating.

The first pair broke the same day I wore them. I was sent a replacement, but they broke again just as easily. I loved the design so much that I ordered them a third time -and once again, after only two months of wear, they broke.

This is the first time I’ve ever had earrings break. For something that costs around 80 CHF ( I paid 160 ) and ships from Singapore, I expected much better quality.

Hands down, the best customer experience I've ever had in my life. The fastest response, and the utmost attentiveness to any concern you may have. Also, the pieces are all gorgeous and great quality!

I spend a lot of time searching for jewelry that suits my sense of style and is high quality. When I came across Ask & Embla, I was absolutely amazed. Handcuff earrings that i ordered are made with great precision and look stunning. I will definitely be buying more beautiful jewelry from this place. I would love to see more helix piercing earrings that are within my budget.

The quickest and the best customer service I have ever got the privilege to experience (compared to similar online stores and big company stores like Zara/Uniqlo/H&M/etc. They were quick to respond, they understood well and they resolved the issue all within 1 day versus taking days to weeks (which is not rare, I am dealing with customer service with a big company store and they have yet to resolve the issue and it’s been 2 weeks).

Amazing customer service; I will shop at Ask & Embla again and will tell my friends to do so as well