I’m highly disappointed with the quality of Asim Jofa clothes. The fabric feels extremely cheap and nowhere near what you'd expect from a designer brand. Honestly, it seems like local market material... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
A very frustrating expererience with Asim Jofa. I placed an international order for a 3 piece stitched article. They sent me a message on whatsapp a few days later that the article could not be clear... See more
I placed the order on 7th august, on Asim Jofa webiste, paid online with my HSBC card, I never receive the order and not even my refund. Made several calls, wrote email, chat on whats app with... See more
Company replied
Company details
Written by the company
Asim Jofa burst on to the Fashion scene as a breath of fresh air. Carrying on the legacy of his forefathers he started with a jewelry line, establishing the highly exclusive, one of a kind diamond boutique ‘The Diamond Gallery’. Having been certified in Design from the prestigious Central Saint Martins, Asim went on to create ripples in the fashion industry. He has achieved great acclaim for his various collections displayed on the runways in the fashion capitals of the world. He has been honored with IAFA International Asian Fashion Awards as the Best Designer Brand in 2012. In the same year Asim bagged the Collection of the Year award held by the Pakistan Fashion Awards. He continues to improve on perfection and in the future, Asim plans to create more buzz and dress Pakistani women fabulously, breaking fashion stereotypes along the way.
Contact info
Plot # 20, Sector 27 Korangi Industrial Area, Adjacent Denim E factory, Singer Chowrangi, Karachi. , 75900, Karachi, Pakistan
- +9221111115632
- sales@asimjofa.com
- asimjofa.com
2.6
Poor
233 reviews
Replied to 92% of negative reviews
Typically takes over 1 month to reply
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worst product I ever get..torn tussle…
theu eat my money...worst product I ever get..torn tussle thread and paticoat lock broken...poorest quality of the cloth ..dont waste money...not recommended
25 February 2024
Unprompted review
Reply from ASIM JOFA
Greetings Ms. Mehwish, We understand how upsetting it is to receive a product with damaged tassel threads, a broken petticoat lock, and poor fabric quality, especially when your hard-earned money is involved. Your amount is valuable to us, and we would never want it to be wasted.
We would like to assist you promptly and resolve this matter. Kindly share your order details here, or contact us with clear pictures and a brief description of the issue via WhatsApp at +92 321 1244440 or email at sales@asimjofa.com. You may also reach out to our helpline at 021 111 115 632 so our team can help you quickly.
Warm regards,
Asim Jofa Team
They are launching new brands every…
They are launching new brands every week or months but they are always out of stock. If you don’t have men power to make orders why you are launching new products when you cannot fulfill customers request for previous orders. There are 2,3 dress i have been asking them contacting them through email WhatsApp they are say same thing all the time please click on notify button and when it’s available you will know and we are busy on backed up orders please wait little longer soon. it’s been 2 years. Hahaha. Bad service
1 March 2024
Unprompted review
Reply from ASIM JOFA
Greetings Ms. Hina, We understand how disappointing it can be to wait for restocks for a long time and to receive the same response repeatedly despite your efforts to follow up. Your time and interest in our articles truly matter to us.
We deeply appreciate your enthusiasm for our articles and wish we could make them available immediately.
Please know that stock availability depends on production cycles and high demand, and we regret that this has affected your experience. We would still like to assist you and check the status properly for the articles you are looking for.
Kindly share the article details or your previous correspondence here, or contact us via WhatsApp at +92 321 1244440 or email at sales@asimjofa.com. You may also reach out to our helpline at 021 111 115 632 so our team can review your concern and guide you accordingly.
Warm regards,
Asim Jofa Team
Extremely poor suits don’t bother
Extremely poor suits don’t bother. Completely different from what they are online. Also missing items within the package as well. Waste off money and waste of time. Won’t exchange or refund SO BE AWARE!!!! Customer service is also extremely poor and just fob you off!
27 February 2024
Unprompted review
Reply from ASIM JOFA
Greetings Mr. Ali, We are very sorry to hear about your experience and sincerely apologize for the inconvenience and disappointment caused. We understand how frustrating it must be to receive an order that does not match the online images and to find items missing from the package. We also regret that your experience with our customer service did not meet your expectations. Your amount is valuable to us, and we would never want it to be wasted.
Please note that all our articles are prepared according to the design details mentioned on our website, and slight differences in color or appearance may occur due to photography and lighting.
Further, If any component is missing, we deliver it subject to availability. Otherwise, the article may be returned to us, and we will dispatch a fresh piece if available, or allow the customer to choose another article within the same range.
We would like to assist you promptly and resolve this matter. Kindly share your order details here, or contact us with clear pictures and a brief description of the issue via WhatsApp at +92 321 1244440 or email at sales@asimjofa.com. You may also reach out to our helpline at 021 111 115 632 so our team can help you quickly.
Warm regards,
Asim Jofa Team
I have ordered 2 suites from Asim jofa…
I have ordered 2 suites from Asim jofa website,was far far different from display,poor quality fabric,seems B & C grades copies,pathetic services.
Don't buy nd waste your money.
Such a pathetic brand.
23 February 2024
Unprompted review
Reply from ASIM JOFA
Greetings Ms. Kinza, We understand how upsetting it must be to receive suits that did not match the display in appearance and quality, and we regret that our service did not meet your expectations. Your amount is valuable to us, and we would never want it to be wasted.
Please note we assure you that our articles are of the best quality, made from the finest fabric, and match exactly what is shown on our website and in the product details and all our articles are prepared according to the design details mentioned on our website, and slight differences in color or appearance may occur due to photography and lighting.
We would like to assist you promptly and look into this matter. Kindly share your order details here, or contact us with relevant pictures and a brief description via WhatsApp at +92 321 1244440 or email at sales@asimjofa.com. You may also reach out to our helpline at 021 111 115 632 so our team can help you quickly.
Warm regards,
Asim Jofa Team
Horrible
The quality and packing is extremely horrible. third class brand horrible packing, sequences are falling, its not worth even 5000, please avoid buying from this awful brand
22 February 2024
Unprompted review
Reply from ASIM JOFA
Greetings Mr. Shani, We understand how disappointing it can be to receive an order with poor quality, unsatisfactory packaging, and embellishments coming off.
We would like to assist you promptly and look into this matter. Kindly share your order details here, or contact us with clear pictures and a brief description of the issue via WhatsApp at +92 321 1244440 or email at sales@asimjofa.com. You may also reach out to our helpline at 021 111 115 632 so our team can help you quickly.
Warm regards,
Asim Jofa Team
Scammers and fraud
Asim jofa ak thaka hua brand ha oh sorry brand ki insult ha ya log ak bohat bara scammer han
22 February 2024
Unprompted review
Reply from ASIM JOFA
Greetings Mr. Subhan, We are very sorry to hear about your experience and sincerely apologize for the frustration this has caused. We understand how upsetting it can be to feel disappointed or misled, and we take such feedback seriously.
Please note that some people are misusing our brand name to commit fraud and mislead customers. Please be assured that our team is actively working to identify these websites and take action against them. We kindly request that you always place your orders through our official and authentic website to avoid such issues. https://asimjofa.com/
Additionally, we would like to look into your concern and assist you properly. Kindly share your order details here, or contact us via WhatsApp at +92 321 1244440 or email at sales@asimjofa.com. You may also reach out to our helpline at 021 111 115 632 so our team can review the matter and help you promptly.
Warm regards,
Asim Jofa Team
Poor Quality product
Poor Quality product, totally opposite to what have been shown online.
Very disappointed
21 February 2024
Unprompted review
Reply from ASIM JOFA
Greetings Mr. Junaid, We understand how upsetting it can be to receive a product that does not match the online display.
Please note that all our articles are prepared according to the design details mentioned on our website, and slight differences in color or appearance may occur due to photography and lighting.
Further, we would like to assist you promptly. Kindly share your order details here, or contact us with relevant pictures and a brief description via WhatsApp at +92 321 1244440 or email at sales@asimjofa.com. You may also reach out to our helpline at 021 111 115 632 so our team can help you quickly.
Warm regards,
Asim Jofa Team
Realy bad experience.
Buhat bora experience hai .lot macha rakhi hai .cheap quality cheap embroidery.or price tag asay lagay hain.haram ki kamai .aik ghareeb bnda jub koi suit lena chahy tu asa experience bilkul na ho .bohat bura experience
12 February 2024
Unprompted review
Reply from ASIM JOFA
Greetings Ms. Laiba, We are very sorry to hear about your experience and sincerely apologize for the disappointment caused. We understand how upsetting it can be to receive a product that did not meet your expectations in quality or embroidery.
We assure you that our articles are of the best quality, made from the finest fabric. We are committed to delivering exactly what is described on our website. Your satisfaction is our number one priority, and we never compromise on the quality of our products.
Further, We understand your concern. Our prices reflect the quality, durability, and value of the articles. We ensure high standards so you get the best return for your purchase.
Also, we would like to assist you promptly and resolve this matter. Kindly share your order details here, or contact us with relevant pictures and a brief description via WhatsApp at +92 321 1244440 or email at sales@asimjofa.com. You may also reach out to our helpline at 021 111 115 632 so our team can help you quickly.
Warm regards,
Asim Jofa Team
Cheapest stuff I found in any brand…
Cheapest stuff I found in any brand that will be Asim jofa ...waste of money waste of time...bloody cheap person selling cheap material
2 February 2024
Unprompted review
Reply from ASIM JOFA
Greetings Ms. Insha, We are very sorry to hear about your experience and sincerely apologize for the disappointment caused. We understand how upsetting it can be to receive a product that did not meet your expectations.
We would like to assist you promptly and look into this matter. Kindly share your order details here, or contact us with relevant pictures and a brief description via WhatsApp at +92 321 1244440 or email at sales@asimjofa.com. You may also reach out to our helpline at 021 111 115 632 so our team can help you quickly.
Warm regards,
Asim Jofa Team
Worst experience.....i will never…
Worst experience.....i will never recommend to any one to purchase from asim jofa...poor service no return refund policy....worst worst worst experience everrrrrrrr!!
29 January 2024
Unprompted review
Reply from ASIM JOFA
Greetings Ms. Ariba, We are very sorry for the experience and any difficulties it may have caused. We understand how upsetting it is when the service does not meet expectations, and your concern about returns and refunds is important to us.
Our goal is to make returns and exchanges as easy and reassuring as possible. As per our policy, an item can be returned or exchanged if it is damaged, the wrong article is delivered, or the wrong size is delivered.
Further please refer to this link to check our return policy:
https://asimjofa.com/pages/returns-and-exchanges
We would like to assist you promptly and resolve this matter. Kindly share your order details here, or contact us with relevant information via WhatsApp at +92 321 1244440 or email at sales@asimjofa.com. You may also reach out to our helpline at 021 111 115 632 so our team can help you quickly.
Warm regards,
Asim Jofa Team
Quality is awfull..
26 January 2024
Unprompted review
Reply from ASIM JOFA
Greetings Mr. Sajid, We understand how upsetting it can be to receive a quality that did not meet your expectations.
We would like to assist you promptly and resolve this matter. Kindly share your order details here, or contact us with relevant pictures and a brief description via WhatsApp at +92 321 1244440 or email at sales@asimjofa.com. You may also reach out to our helpline at 021 111 115 632 so our team can help you quickly.
Warm regards,
Asim Jofa Team
Cheap fabrics nothing like the website
23 January 2024
Unprompted review
Reply from ASIM JOFA
Greetings Ms. Yasmin, We understand how upsetting it can be to receive a product that does not match the quality or appearance shown on our website.
Please note that all our articles are prepared according to the design details mentioned online, and slight differences in color or texture may appear due to photography and lighting.
We would like to assist you promptly. Kindly share your order details here, or contact us with relevant pictures and a brief description via WhatsApp at +92 321 1244440 or email at sales@asimjofa.com. You may also reach out to our helpline at 021 111 115 632 so our team can help you quickly.
Warm regards,
Asim Jofa Team
Zero star option is not available…
Zero star option is not available otherwise I will give zero star. I just wasted my money on your dresses. Never recommend this brand to anyone. And the worst thing of this brand is that you can't exchange dress. Really disappointed
23 January 2024
Unprompted review
Reply from ASIM JOFA
Greetings Ms. Alixa, We understand how upsetting it can be to feel dissatisfied with your purchase and face difficulty with exchanges.
Our goal is to make returns and exchanges as easy and reassuring as possible. As per our policy, an item can be returned or exchanged if it is damaged, the wrong article is delivered, or the wrong size is delivered.
Further please refer to this link to check our return policy:
https://asimjofa.com/pages/returns-and-exchanges
We would like to assist you promptly and resolve this matter. Kindly share your order details here, or contact us with relevant pictures and a brief description via WhatsApp at +92 321 1244440 or email at sales@asimjofa.com. You may also reach out to our helpline at 021 111 115 632 so our team can help you quickly.
Warm regards,
Asim Jofa Team
very bad experience kindly avoid this…
very bad experience kindly avoid this brand stuff quality is very low third class
21 January 2024
Unprompted review
Reply from ASIM JOFA
Greetings Mr. Tayyab, We truly share in your disappointment and apologize for the trouble. We understand how upsetting it can be to receive a product that did not meet your expectations in quality.
We acknowledge your point and understand the concern. At times, fabric differences may cause confusion, but we ensure that every article is provided as per the fabric information listed on our website.
We would like to assist you promptly and resolve this matter. Kindly share your order details here, or contact us with relevant pictures and a brief description via WhatsApp at +92 321 1244440 or email at sales@asimjofa.com. You may also reach out to our helpline at 021 111 115 632 so our team can help you quickly.
Warm regards,
Asim Jofa Team
The dress that came was torn
The dress that came was torn. When i wanted to exchange it the customer care did not even reply correctly. I would like to complain about the poor customer service more than the dress.
19 January 2024
Unprompted review
Reply from ASIM JOFA
Greetings Mr. Hishaam, We are very sorry to know that your article arrived torn. We understand how upsetting it is to receive a torn dress and not receive proper assistance from our customer service team.
Our goal is to make returns and exchanges as easy and reassuring as possible. As per our policy, an item can be returned or exchanged if it is damaged, the wrong article is delivered, or the wrong size is delivered.
Further please refer to this link to check our return policy:
https://asimjofa.com/pages/returns-and-exchanges
We would like to resolve this matter promptly. Kindly share your order details here, or contact us with clear pictures and a brief description via WhatsApp at +92 321 1244440 or email at sales@asimjofa.com. You may also reach out to our helpline at 021 111 115 632 so our team can assist you quickly.
Warm regards,
Asim Jofa Team
Disgusting
Firstly i have ordered a dress but didn't come on time it's been 4 weeks now, Secondly i order a different dress it come on time but have cheap quality🤢 clothing fabric was awful i hate your company from now. SO DISAPOINTING FROM YOUR SIDE..!!!!!🤬🤬🤬 MY MONEY IS WASTED!!!!don't take any clothes from this brand.
17 January 2024
Unprompted review
Reply from ASIM JOFA
Greetings, We truly share in your disappointment and apologize for the trouble. We understand how upsetting it must be to face delays with one order and be disappointed with the quality of another.
We also understand that online shopping can be worrying, but we assure you that our articles are of the best quality, made from the finest fabric, and match exactly what is shown on our website and in the product details. Additionally, we have a clear and easy return policy in place.
Link: https://asimjofa.com/pages/returns-and-exchanges
We would like to assist you promptly and resolve this matter. Kindly share your order details here, or contact us with relevant pictures and a brief description via WhatsApp at +92 321 1244440 or email at sales@asimjofa.com. You may also reach out to our helpline at 021 111 115 632 so our team can help you quickly.
Warm regards,
Asim Jofa Team
Awful customer service
If I could give 0 stars I would. Awful customer service. Your customer service is awful and the unstitched items are not suitable for all sizes. I am very disappointed especially ordering from you guys and shipping internationally. Never shopping anything from you. My outfit is ruined which I had to wear for a wedding. I almost spent 50,000 and bought dresses for my wedding but its trash.... Don't buy
16 January 2024
Unprompted review
Reply from ASIM JOFA
Greetings Ms. Zunaira, We understand how upsetting it must be to face issues with sizing and customer service, especially when the outfit was intended for such an important occasion.
Please note that the fabric provided in unstitched articles is sufficient enough to make a standard large size. You may also review the size details through this link of the size chart.
Size Chart: https://asimjofa.com/pages/size-chart-1?_pos=1&_sid=18bdc0bf5&_ss=r
We would like to assist you promptly and resolve this matter. Kindly share your order details here, or contact us with relevant pictures and a brief description via WhatsApp at +92 321 1244440 or email at sales@asimjofa.com. You may also reach out to our helpline at 021 111 115 632 so our team can help you quickly.
Warm regards,
Asim Jofa Team
Very unexpected experience
Very unexpected experience
Not satisfied with fabric and embroidery
14 December 2023
Unprompted review
Reply from ASIM JOFA
Greetings Ms. Azka, We deeply regret any trouble or discomfort this situation may have caused. We understand how upsetting it can be to receive a product that did not meet your expectations in fabric and embroidery.
We acknowledge your point and understand the concern. At times, fabric differences may cause confusion, but we ensure that every article is provided as per the fabric information listed on our website.
We would like to assist you promptly and resolve this matter. Kindly share your order details here, or contact us with clear pictures and a brief description via WhatsApp at +92 321 1244440 or email at sales@asimjofa.com. You may also reach out to our helpline at 021 111 115 632 so our team can help you quickly.
Warm regards,
Asim Jofa Team
A big scam
I ordered a suit and i thought it will be good and rich like the model was wearing it and when I opened it was just a trash. I am very disappointed with this brand. It was really a big scam with us. The stuff was shown very good but actually it was just like a piece of paper. The embroidery was not rich.
I ordered from many brands before but it was one of the worst brand ever. I recommend every one that don't ever order from this brand.
10 January 2024
Unprompted review
Reply from ASIM JOFA
Greetings Mr. Shafiq, We completely understand how upsetting it must be to receive a product that did not match the online images, especially in quality and embroidery.
Please know that we take such feedback seriously and are committed to improving our service and product standards for all our customers. We truly value your feedback and want to make sure your concerns are addressed properly.
We completely understand the concern fabric differences may raise, however please be assured that all articles are created strictly in line with the fabric specifications shared on our website.
We would like to assist you promptly and resolve this matter. Kindly share your order details here, or contact us with clear pictures and a brief description via WhatsApp at +92 321 1244440 or email at sales@asimjofa.com. You may also reach out to our helpline at 021 111 115 632 so our team can help you quickly.
Warm regards,
Asim Jofa Team
Purchasing items online from Asim Jofa…
It was an excellent response from Asim Jofa
2 January 2024
Unprompted review
Reply from ASIM JOFA
Greetings Mr. Sajjad, Thank you for your kind feedback. We are truly pleased to know that you were satisfied with our response.
Your appreciation means a lot to us and encourages our team to continue providing the best possible service.
For any further assistance, you may reach out to our customer support team via WhatsApp at +92 321 124 4440, our helpline at 021 111 115 632, or email us at sales@asimjofa.com
Warm regards,
Asim Jofa Team
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