Ashton Lee Surveyors Reviews 

82
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, professional, and always available to answer any questions that might arise. People deeply appreciate the friendly and reassuring approach during consultations, noting that professionals take ample time to explain details clearly, making the entire journey smooth and stress-free. Consumers also highlight the outstanding quality of the services provided, emphasizing that comprehensive reports are delivered quickly and formatted for easy reading. Reviewers note that the digital portal and efficient online processing make organizing property surveys remarkably straightforward, reliable, and entirely hassle-free for everyone involved.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and thorough throughout the entire survey... See more

Service

Users describe positive interactions with service, highlighting thorough and professional surveys delivered... See more

User experience

Reviewers express great satisfaction regarding user experience, highlighting that the process is super easy... See more

Customer service

Customers expressed great satisfaction with customer service, highlighting friendly staff and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the first time we have used Ashton Lee and were very impressed. The report was very detailed and issued on time, and the surveyor was happy to answer any questions we had. We would thoroughly... See more

Rated 5 out of 5 stars

We’ve used Ashton Lee twice now and have been really pleased with their service. They take the time to reassure you about which level of survey is actually right for your needs. Unlike many others in... See more

Company replied

Rated 5 out of 5 stars

We have used Ashton Lee a couple of times now, unfortunately with a few property purchases falling through, but every time they’ve been great. We used them each time because they are thorough, get the... See more

Company replied

Rated 5 out of 5 stars

The process was smooth from start to finish, with the Tanya and Lee both being helpful as I looked to get a single defect survey scheduled. The survey was booked promptly and Lee took the time to expl... See more

Company replied


Company details

  1. Real Estate Surveyor
  2. also in
  3. Building Inspector
  4. Home Inspector
  5. Real Estate Consultant
  6. Surveyor

Written by the company

Ashton Lee Surveyors is an independent, client-focused building surveying practice providing clear, practical, and reliable property advice to homebuyers and homeowners. Founded with a modern approach to traditional surveying, we pride ourselves on demystifying the surveying process and helping clients make informed decisions with confidence. We specialise in pre-purchase surveys, including HomeBuyer Reports and Building Surveys, offering detailed yet easy-to-understand reports that highlight key issues, risks, and practical next steps. Our surveys are designed not just to identify defects, but to explain what they mean for you and your property, both now and in the future. Where appropriate, our findings can also support price negotiations, helping clients avoid unexpected costs after purchase. From the first point of contact, we place strong emphasis on communication and transparency. We take the time to discuss your property, advise on the most suitable type of survey, and remain available to answer questions before and after the report is delivered. Each client benefits from a secure online portal, providing clear visibility at every stage of the process. With extensive industry experience and a down-to-earth, honest approach, Ashton Lee Surveyors is committed to delivering professional advice with a personal touch. Our reputation is built on trust, thoroughness, and putting our clients’ interests first.


Contact info

4.9

Excellent

TrustScore 5 out of 5

82 reviews

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4.9

All reviews

(82)

29 reviews in the last 12 months

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Rated 5 out of 5 stars

If you are looking for a surveyors you've found them

Found Ashton Lee Surveyors by chance on a different review page, went for them based on previous solid reviews.

Lee offers various products and after a quick phone call decided a level 2 home buyer survey would be the best option for what myself and my partner needed. I gave the details to Lee and promptly heard back when the survey was completed and when to expect the report.

The report arrived well-on-time and honestly over-delivered, the amount of detail in the survey was astounding nothing was missed. It went through everything and more. I highly recommend Lee and his services, everytime.

29 May 2024
Unprompted review
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Reply from Ashton Lee Surveyors

Thanks for the detailed and kind feedback Nathan, if you have any further queries, please do not hesitate to get back to us, best wishes, Lee

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