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3.2
2 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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first thing I noticed after opening was how smooth the pan’s edge feels. set is now lined up by the window, none of the tiny tools scratched the table. can’t compare to the flimsy supermarket plastic sets, this one’s got a bit of weight when you pick up the pot.
Definitely, not what was pictured. Items were much more smaller and missing items. Box was damaged because of the very poor packaging. Overall, very disappointing!
Reply from ashbtop.com
Thank you for taking the time to share your honest feedback.
We sincerely apologize for the disappointment caused by the discrepancy between the received items and the product images, the missing items, and the damaged packaging due to inadequate protection. This is far from the standard we aim to deliver, and we take full responsibility.
Please contact our customer service team at service@ashbtop.com
with your order details and photos of the issue. We will prioritize your case and provide a satisfactory resolution, such as a replacement or refund, as quickly as possible.
We hope to have the opportunity to make this right for you.
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