Ash & Alder Reviews 49

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

i placed an oreder on 30th August with Order #AA1034 7-10 working days,after three weeks of followups, i found a replacemnt and they suggested they will cancel it as it never arrived to me, now been 4... See more

Rated 5 out of 5 stars

I've always been stretching my budget for these types of products as it's hard to find anything affordable if quality is what you are after. This is possibly the only place where you can get everythin... See more

Rated 5 out of 5 stars

The prices are reasonable and the quality is top-notch. We got our order already weeks ago and did some tests before leaving a review here but we are satisfied of course.

Rated 5 out of 5 stars

Without exaggerating, this is probably the best purchase I have made this year. Not only because of the price but the quality is way above the rest. I like Ash Alder a lot and can recommend to everyon... See more

Company details

  1. Furniture Store

Written by the company

Ash & Alder Founded in 2010 in the UK, Ash & Alder is a luxury furniture retailer that prides itself on it's vast yet meticulously curated selection of interior pieces. Obsessed with helping people transform their homes into beautiful and elegant spaces, our company searches all over the world for the most timeless artisanal pieces money can buy.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

49 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

i placed an oreder on 30th August with…

i placed an oreder on 30th August with Order #AA1034 7-10 working days,after three weeks of followups, i found a replacemnt and they suggested they will cancel it as it never arrived to me, now been 4 weeks trying to get my refund with no responce to all my emails. iam trying here to see if any one will respond?!! i need my refund -itab

30 September 2024
Unprompted review
Rated 5 out of 5 stars

I like ordering from smaller

I like ordering from smaller, family-run stores as you always know that the service and quality is much better. They disappoint me at all, I was right again.

30 July 2024
Unprompted review
Rated 5 out of 5 stars

I've always been stretching my budget…

I've always been stretching my budget for these types of products as it's hard to find anything affordable if quality is what you are after. This is possibly the only place where you can get everything for relatively cheap and the shipping fees are reasonable too.

3 July 2024
Unprompted review
Rated 5 out of 5 stars

Without exaggerating

Without exaggerating, this is probably the best purchase I have made this year. Not only because of the price but the quality is way above the rest. I like Ash Alder a lot and can recommend to everyone.

8 July 2024
Unprompted review
Rated 5 out of 5 stars

We love it

My whole family gets their stuff from here. They are good in terms of quality and deliverability. We are satisfied, thanks!

2 July 2024
Unprompted review
Rated 4 out of 5 stars

They have a good reputation

They have a good reputation, so I wasn't afraid of buying. Got my order 2 weeks later, was hoping to get it within 1 week so therefore I need to deduct a point from my review.

24 June 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look