asdagiftcards.com Reviews 

2,610
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 909 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the platform very easy to navigate, appreciating the exceptionally smooth ordering process when purchasing gift cards for family members. People often mention that these cards are extremely useful for managing holiday savings and gifting loved ones during expensive periods. Some reviewers were not happy with the restricted online payment methods available on the website. Consumers frequently mentioned facing unexpected difficulties and technical errors when attempting to top up their card balances over the internet. A few customers also experienced serious issues regarding account security and unauthorized transactions.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, with many people praising the gift cards as a convenient... See more

User experience

Consumers find user experience to be positive, highlighting an easy-to-navigate website and straightforward... See more

Payment

Reviewers express deep frustration regarding payment issues, frequently reporting that transactions are... See more

Website

Customers had ambiguous experiences with website, praising how easy and straightforward it is to navigate,... See more

Order

Customers consistently note mixed experiences with order processes, often praising how simple it is to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Handy to top up my gift voucher and being able to just scan the screen of my phone to use this payment method... it feels as if I'm using a digital wallet... considering the impossibility of using one... See more

Company replied

Rated 4 out of 5 stars

I love the gift cards I always save for Christmas, plus the extra money asda put on in November if you reach certain amounts. I would of given 5 stars but I always have difficulty trying to put money... See more

Company replied

Rated 4 out of 5 stars

I bought a gift card for my daughter to buy her shopping in as she was having problems with her bank card, I bought it online and sent it to her easily done works right away. Great way to make sure... See more

Company replied

Rated 4 out of 5 stars

It was sent on time. My only reservation was picking set amounts i would like to have sent 2 but would have had to do it as 2 different transactions.

Company replied


Company details


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3.6

Average

TrustScore 3.5 out of 5

3K reviews

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3.6

All reviews

(2,610)

887 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Buying a voucher was quick and easy and…

Buying a voucher was quick and easy and it was delivered on time.

28 August 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Alison,

Thank you for taking the time to leave a review. We are happy to hear that buying the voucher was quick and easy and that it was delivered on time.

Best Wishes,
Grace

Rated 1 out of 5 stars

this was a scam

this was a scam - luckily the bank sorted it out

21 August 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi,

Thank you for taking the time to leave a review. We appreciate your frustration on this matter and we would strongly recommend that you contact report fraud who will be able support you further.

Best Wishes,
Grace

Rated 1 out of 5 stars

This was a scam theft

This was a scam theft of £75 which was refunded by Lloyds.
Card cancelled.

29 August 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Richard,

Thank you for taking the time to leave a review. We appreciate your frustration on this matter and we would strongly recommend that you contact report fraud who will be able support you further.

Best Wishes,
Grace

Rated 5 out of 5 stars

Really easy to buy and vides come…

Really easy to buy and vides come through very quickly . Good service to use .

26 August 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi,

Thank you for taking the time to leave a review. We are so glad to hear that process was easy and quick. We are happy that you find the service good to use.

Best Wishes,
Grace

Rated 1 out of 5 stars

It was a scam

It was a scam

30 August 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi,

Thank you for taking the time to leave a review. We appreciate your frustration on this matter and we would strongly recommend that you contact report fraud who will be able support you further.

Best Wishes,
Grace

Rated 5 out of 5 stars

It was so brilliant & straight forward I had…

It was so easy & straight forward I had problems with other sites before but asda was first so easy to do & understand

30 August 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Nicholas,

Thank you for taking the time to leave a review. We are so glad to hear that the website was easy to use and understand and that the process was straightforward.

Best Wishes,
Grace

Rated 5 out of 5 stars
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Janet,

Thank you for taking the time to leave a review. We are glad to hear that the gift card was delivered to the recipient very quickly.

Best Wishes,
Grace

Rated 1 out of 5 stars

I was forced into buying a gift card as…

I was forced into buying a gift card as the result of a scam. I got this sorted without financial loss, but I feel ASDA should be concerned because they can be used in this way as first call for scammers.

20 August 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi,

Thank you for taking the time to leave a review. We appreciate your frustration on this matter and we would strongly recommend that you contact report fraud who will be able support you further.

Best Wishes,
Grace

Rated 1 out of 5 stars

Fraduent purchase

29 August 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Ian,

Thank you for taking the time to leave a review. We appreciate your frustration on this matter and we would strongly recommend that you contact report fraud who will be able support you further.

Best Wishes,
Grace

Rated 1 out of 5 stars

I never received them

I never received them

29 August 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi,

Thank you for taking the time to leave a review. We appreciate your frustration with this matter, please be advised that we have resent the email. If you need further support then please give the team a call for free on 0800 519 33 33 (9am-5pm Monday to Friday) or use the contact us form on our website.

Best Wishes,
Grace

Rated 5 out of 5 stars

it's great to be able to save and put…

it's great to be able to save and put money on them towards a special event.

29 August 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Deejay,

Thank you for taking the time to leave a review. We are glad to hear that the gift card helps you save money towards special events.

Best Wishes,
Grace

Rated 1 out of 5 stars

My card was scammed to by this gift…

My card was scammed to by this gift card , you did nothing to help . Very very poor

29 August 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Mark,

Thank you for taking the time to leave a review. We appreciate your frustration on this matter and we would strongly recommend that you contact report fraud who will be able support you further.

Best Wishes,
Grace

Rated 1 out of 5 stars

So Annoying

Took me 10 minutes to sort out a regular weekly top up on my card each time and I get the same purchase failed notice for NO REASON. Driving me insane, Sainsbury's is looking a better option now.

28 August 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Steve,

Thank you for taking the time to leave a review. We appreciate how frustrating this matter is, if you require further support then please give the team a call for free on 0800 519 33 33 (9am-5pm Monday to Friday) or use the contact us form on our website.

Best Wishes,
Grace

Rated 3 out of 5 stars
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Douglas,

Thank you for taking the time to leave a review. We appreciate your frustration with this matter, please be advised that Apple will be able to provide further details regarding the gift card, if you require any further support please contact our team either using the contact us page on the website or give the team a call for free on 0800 519 33 33 (9am-5pm Monday to Friday).

Best Wishes,
Grace

Rated 5 out of 5 stars

Ease of navigation

Easy to navigate website and very easy to add funds to my Christmas saver card

8 August 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Jan,

Thank you for taking the time to leave a review. We are so glad to hear that the website was easy to navigate and that you can add funds on to your Christmas savers card easily.

Best Wishes,
Grace

Rated 1 out of 5 stars

Avoid at all costs.

Terrible customer services, purchased a gift card online as a gift, printed off the bar code and gave it to the person only to find it had zero balance, when I eventually heard from customer services, they refused to issue me a replacement and made me wait almost 3 weeks for a refund! I was £50 out of pocket and my daughter was without part of her birthday gift.
AVOID AT ALL COSTS

25 December 2025
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi David,

Thank you for taking the time to leave a review. We appreciate your frustration with this matter. We are continuously reviewing our service and your feedback helps us to improve for the future.

Best Wishes,
Grace

Rated 5 out of 5 stars
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Karen,

Thank you for taking the time to leave a review. We are glad to hear that the process was hassle free and you received quick delivery.

Best Wishes,
Grace

Rated 1 out of 5 stars

Gift cards used for fraud

An Asda gift card was purchased fraudulently in my name and was immediately delivered via email to an anonymous email address. I immediately reported to Asda and was told there was nothing they could do and to take it up with my bank. Its deeply disappointing that Asda clearly has no meaningful checks in place to prevent gift cards being used as a tool for fraud, and takes no responsibility for when it happens. If you can't protect customers from fraud involving your own products, at the very least you should be willing to help resolve it when it's reported. I'd strongly urge others to be cautious especially if receiving any calls or emails referring to these gift cards.

27 August 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Lee,

Thank you for taking the time to leave a review. We appreciate your frustration on this matter and we would strongly recommend that you contact report fraud who will be able support you further.

Best Wishes,
Grace

Rated 3 out of 5 stars

Takes to long to get connected

Takes to long to get connected

19 August 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Colin,

Thank you for taking the time to leave a review. We are disappointed our service did not meet your expectations, your feedback help us to improve our services.

Best Wishes,
Grace

Rated 1 out of 5 stars

This was a fraudulent transaction

This was a fraudulent transaction. Not made by me. Bank informed and they have cancelled the transaction from my account.

25 August 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Nick,

Thank you for taking the time to leave a review. We appreciate your frustration on this matter and we would strongly recommend that you contact report fraud who will be able support you further.

Best Wishes,
Grace

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