Associated Skin Care Professionals Reviews 1,227

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, professional, and welcoming, making interactions pleasant. The customer service is frequently highlighted as exceptional, with many people appreciating the personalized and efficient approach to answering questions and addressing concerns. Consumers find the service excellent, noting the ease and simplicity of signing up and managing their subscriptions, along with the valuable educational resources and benefits provided. However, some customers mentioned issues with the subscription renewal process, stating they did not receive timely notices or that their policies were renewed without explicit permission. A few people also noted a delay in receiving physical documents after signing up.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their helpfulness, professionalism,... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness and efficiency of... See more

Service

Consumers find service to be positive, with many praising the excellent professional insurance service and... See more

Subscription

Customers consistently note positive experiences with subscription. Many reviewers find the sign-up and... See more

User experience

Customers consistently report positive experiences with the user experience. Reviewers praise the ease and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love the website and all of the advantages and recourses available to use such as the education site for estees. There are so many videos to watch that help you improve your business and customer... See more

Company replied

Rated 5 out of 5 stars

I love how easy you make things. The free education the website builder tool and booking site have been so beneficial for my business. I have recommended you to everyone I know in the industry and poi... See more

Company replied

Rated 5 out of 5 stars

I sign in when I was in school and I loved the zoom calls I was able to assist to since those where full of knowledge. I recently decided to practice and getting my insurance thru ASCP was the best de... See more

Company replied

Rated 5 out of 5 stars

The urgent reminder was great! Currently emails, snail mail and phone communications can be buried under the chaotic life I lead care giving for two parents in ill health & in their 80s… running a bu... See more

Company replied


Company details

  1. Association or Organization
  2. Beauty Salon
  3. Beauty School
  4. Liability Insurance Company
  5. Professional and Hobby Associations

Written by the company

Associated Skin Care Professionals (ASCP) is the nation’s largest association for skin care professionals, helping members build successful careers. For estheticians at every stage of the journey who are passionate about skin care, ASCP is your essential partner. ASCP empowers you to reach your highest potential by providing innovative business solutions, unmatched quality education, vital professional liability insurance, and a dedicated team who cares about our members’ success and is always willing to go the extra mile for our members.

ASCP MEMBERSHIP

Written by the company

It's All About You!
Associated Skin Care Professionals is the ONLY all-inclusive source for professional liability insurance, educational technique videos, career support, and more! For estheticians at every stage of the journey who are passionate about skin care, ASCP is your essential partner. Become a member today! www.ascpskincare.com

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love being apart of the ASCP…

I love being apart of the ASCP community. I am insured & constantly grateful to have the ability to learn from the education resources, stay up to date with laws, & so much more.

24 March 2026
Associated Skin Care Professionals logo

Reply from Associated Skin Care Professionals

We're happy to hear that you value being a part of our community. It's great to know you appreciate the educational resources and staying current with laws. Thank you for your positive feedback!

Associated Skin Care Professionals

Rated 5 out of 5 stars

They try to help estheticians in every…

They try to help estheticians in every single details get the best discount thank you

23 March 2026
Associated Skin Care Professionals logo

Reply from Associated Skin Care Professionals

We're happy to hear that we could assist estheticians with discounts. Thank you for your positive feedback; we appreciate your support!

Associated Skin Care Professionals

Rated 5 out of 5 stars

Excellent Customer Service

Your customer service is patient, professional and extremely helpful.

24 March 2026
Associated Skin Care Professionals logo

Reply from Associated Skin Care Professionals

We appreciate you taking the time to share your positive experience with our customer service. We're happy to hear that they were helpful!

Associated Skin Care Professionals

Rated 5 out of 5 stars

Excellent collection of resources

Reminders sent so I don't accidentally miss my annual insurance renewal. Abundant resources for education and entertainment. Really enjoy the podcasts and magazines to build a community and stay up to date on industry trends and news.

20 March 2026
Associated Skin Care Professionals logo

Reply from Associated Skin Care Professionals

\We're happy to hear that our reminders help you stay on top of your insurance renewal. We're also glad you enjoy the educational resources, magazines, and podcasts we provide to keep you informed about industry trends. Thanks for your feedback.

Associated Skin Care Professionals

Rated 4 out of 5 stars

Ease of use and ease of mind that I am…

Ease of use and ease of mind that I am covered by insurance

24 March 2026
Associated Skin Care Professionals logo

Reply from Associated Skin Care Professionals

We're happy to hear that our insurance provides you with ease of use and peace of mind. Thank you for your positive feedback!

Associated Skin Care Professionals

Rated 5 out of 5 stars

Great Membership

I love how easy you make things. The free education the website builder tool and booking site have been so beneficial for my business. I have recommended you to everyone I know in the industry and pointed many of my students your way. I'm proud to be a member of ASCP!

10 March 2026
Associated Skin Care Professionals logo

Reply from Associated Skin Care Professionals

We're happy to hear that our resources and tools have been so beneficial for your business. We appreciate you recommending us and are proud to have you as a member!

Associated Skin Care Professionals

Rated 4 out of 5 stars

ASCP/ABMP renewal

Easy renewal and very helpful customer service.

17 March 2026
Associated Skin Care Professionals logo

Reply from Associated Skin Care Professionals

We appreciate your feedback and are glad our customer service was helpful with your renewal.

Associated Skin Care Professionals

Rated 4 out of 5 stars

I gave four stars because overall…

I gave four stars because overall everything is great the membership, the benefits the access to online platforms. The one thing I don’t like is that you have to set up an entire new policy if you lapse a payment by accident instead of just staying with the same policy.

20 March 2026
Associated Skin Care Professionals logo

Reply from Associated Skin Care Professionals

We appreciate your four-star rating and are glad you like the membership benefits and online access. We acknowledge your concern about setting up a new policy after a missed payment. Your feedback is valuable, and we'll review our policy procedures.

Associated Skin Care Professionals

Rated 5 out of 5 stars

Problem with my address was fixed…

Problem with my address was fixed quickly.

13 March 2026
Associated Skin Care Professionals logo

Reply from Associated Skin Care Professionals

We're happy to hear that we resolved the address issue quickly. Thank you for letting us know about your experience!

Associated Skin Care Professionals

Rated 5 out of 5 stars

The awesome website with educational resourses

I love the website and all of the advantages and recourses available to use such as the education site for estees. There are so many videos to watch that help you improve your business and customer service. I have been with ASCP for more than 10 years. I am an educator and have recommended ASCP to all of my students. Brook S Gross, LE

5 March 2026
Associated Skin Care Professionals logo

Reply from Associated Skin Care Professionals

We're so glad you find our website and resources beneficial! It's wonderful to know the videos are helping you enhance your business and customer service skills. Thank you for recommending us to your students for over a decade!

Associated Skin Care Professionals

Rated 5 out of 5 stars

Easy to sign up for

Easy to sign up for, great benefits!

9 March 2026
Associated Skin Care Professionals logo

Reply from Associated Skin Care Professionals

We're happy to hear that the sign-up was easy and you like the benefits. Thank you for your feedback!

Associated Skin Care Professionals

Rated 5 out of 5 stars

always easy to renew my insurance

always easy to renew my insurance

10 March 2026
Associated Skin Care Professionals logo

Reply from Associated Skin Care Professionals

We're glad renewing your insurance is always easy. Thank you for your positive feedback; we appreciate it.

Associated Skin Care Professionals

Rated 5 out of 5 stars

Website is very easy to maneuver

Website is very easy to maneuver

6 March 2026
Associated Skin Care Professionals logo

Reply from Associated Skin Care Professionals

We're happy to hear that our website is easy to use. Thank you for your feedback; it's greatly appreciated.

Associated Skin Care Professionals

Rated 5 out of 5 stars

Customer service was exactly what it…

Customer service was exactly what it should be. Very helpful, professional and friendly.

5 March 2026
Associated Skin Care Professionals logo

Reply from Associated Skin Care Professionals

We are happy to hear that you found our customer service helpful, professional, and friendly. We appreciate you taking the time to leave us this positive feedback.

Associated Skin Care Professionals

Rated 2 out of 5 stars

Sadly,

One of the features we liked was the free access to PocketSuite, but when we were denied processing, we went somewhere else, as we needed everything to flow together, from the booking and scheduling, to services, to the billing to the payment.
On the plus side, we haven't had to use the insurance yet, so I can't comment on that.

29 January 2026
Associated Skin Care Professionals logo

Reply from Associated Skin Care Professionals

We're sorry to hear PocketSuite wasn't the right fit for your business. We know that having your booking, services, and payments work seamlessly together is absolutely essential, and we understand you couldn't wait on that.

We did want to clarify one thing for anyone reading: payment processing eligibility through PocketSuite is determined by Stripe, their payment processor, and falls outside of ASCP's control. If you were denied processing, it may be worth reaching out to PocketSuite directly at support@pocketsuite.io In some cases, there are paths to resolution we wouldn't want members to miss. We'd also love for you to know that ASCP members have access to an exclusive offer through Square, which may be a great fit if you're still looking for an integrated booking and payment solution. You can learn more at ascpskincare.com/ascp-x-square.

If there's ever anything we can do to support your business please reach out. We're always here.

Rated 5 out of 5 stars

I LOVE ASCP!!!

I love ASCP! They have so many great resources apart from having great policies! I love that they also have really great educational magazines!!! I get super excited to receive them!!!

4 March 2026
Associated Skin Care Professionals logo

Reply from Associated Skin Care Professionals

We're happy to hear that you love our resources and policies! It's great to know that you enjoy our educational magazines, and we appreciate your excitement. Thank you for your positive feedback!

Associated Skin Care Professionals

Rated 5 out of 5 stars

affordable

22 February 2026
Associated Skin Care Professionals logo

Reply from Associated Skin Care Professionals

We are so glad you found ASCP to be affordable. We appreciate your taking the time to provide feedback.

ASCP - Associated Skin Care Professionals

Rated 5 out of 5 stars

I have been using ASCP for my insurance…

I have been using ASCP for my insurance needs for 15+ years now. I feel comfortable knowing they take care of my insurance needs. They cover a whole scope of coverage too. Highly recommend.

18 February 2026
Associated Skin Care Professionals logo

Reply from Associated Skin Care Professionals

We appreciate your long-term trust in us for your insurance needs. We're happy to hear that you feel secure with our comprehensive coverage options. Thank you for recommending us!

Associated Skin Care Professionals

Rated 5 out of 5 stars

Always great service

Always great service. Invaluable to my business.

9 January 2026
Associated Skin Care Professionals logo

Reply from Associated Skin Care Professionals

We're glad our service is invaluable to your business. Thank you for your positive feedback; we appreciate it very much.

Associated Skin Care Professionals

Rated 5 out of 5 stars

Mahalo

Customer service answered all my questions. Easy process to start my membership and coverage.

13 February 2026
Associated Skin Care Professionals logo

Reply from Associated Skin Care Professionals

We're happy to hear that our customer service team was able to answer your questions! We're also glad the membership process was easy for you.

Associated Skin Care Professionals

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look